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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

425,065

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 425,065 unfiltered, unedited reviews

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4 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend
headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

Thanks for everything. Working with Jeff and his team was a pleasure. Painless and easy process. Highly recommend!

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

4 out of 5 Stars
Would Recommend
headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend

I knew from the very beginning that Veteran's United had our best interests at heart and that their only goal was to get us to clear to close!We closed in 28 days - a testimony to the expertise of Veteran's United!I also sent an email to Joel and Amelia and you can use that info in promotional materials if you like.

headshot image of Joel Grisamore

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend

this home buying job that i went through with veterans united was the best , i was a first time buyer and i di not know the first thing about home ownership i had a team lead by mitch casteel and a front lady by the name of Ms alisa Owens who won the race this lady did everything under the sun to make this home buying a very good thing thank god for this whole team THEY ARE REAL

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

The experience went well and veterans United made our homebuying dreams come true. Thanks from my family to yours!

headshot image of Jesse Hamilton

Loan Officer: Jesse Hamilton

NMLS# 1482517

5 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

4.5 out of 5 Stars
Would Recommend
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

Buying a home is not an easy process. Veterans United made the process a lot easier. The online portal is a huge help. Everyone you talk to is very knowledgeable about their part of the process. I highly recommend others to use Veterans United for their home loans.

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Working with VU was extremely helpful, fast and convenient! They were able to provide us checklists of exactly what documents they needed, everything was clear and were able to upload all of our documents within minutes, making our unrealistic home purchase time frame of less than 45 days actually happen! We’d highly recommend!

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

Veterans United Home Loans is the only company I will ever get a VA Home Loan from. They are very user-friendly and fast. They streamlined the process and made everything so easy. They have outstanding customer service skills and always put their customers first. If you are looking for an outstanding loan specialist, then I highly recommend Mariano Dowgaluk. He is extremely well educated on the VA Home Loan process and has the most amazing customer service skills.

headshot image of Mariano Dowgaluk

Loan Officer: Mariano Dowgaluk

NMLS# 1104979

5 out of 5 Stars
Would Recommend
headshot image of Ben Blevins

Loan Officer: Ben Blevins

NMLS# 1783024

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5 out of 5 Stars
Would Recommend
headshot image of Jenna Pahde

Loan Officer: Jenna Pahde

NMLS# 1421181

5 out of 5 Stars
Would Recommend

This process was very straight forward thanks to the help of my loan officer Alice and the simplicity of the Veterans United website. Everything was laid out well and the things I didn’t understand were explained to me. I’m very pleased with the service I received.

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

We could not have worked with a better lender than Veterans United Home Loans. Allison Bassnett was great starting the loan process and God knows, you couldn't have had a better person than Shelbie Brumly to work with. Shelbie was outstanding in communications and getting right back to you if you had a question. She was friendly and outgoing and did her best to make sure you closed on the date you chose. I can not praise Shelbie enough for her outstanding efforts.

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

I read some reviews about Veterans United, mainly the five star and the one star reviews. So I was a little nervous from what I read on the one stars, but it was all nonsense. You do what your team says to do and they’ll take care of you. You can’t save a drowning man if he’s fighting to crawl on top of you. And I believe that’s the case with the one star people. Be checking your email constantly as soon as your team has something that needs your attention get online and get it to them. We had less than okay credit when we started this two months ago. We used the lighthouse program, did what they said and got to where we were able to qualify. And then we were diligent to follow the instructions of our VU team. It was smooth and fast no snags no surprises and now two months from when we started we’re sitting in our forever home! Thank you Brian Bradley and VU my hats off to you!

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend

I loved working with VU! They were on top of things at all times and guided me thru every step of the process. They were positively the best choice I could have made when purchasing a house! I have already recommended VU to a friend of mine.

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

The Veterans United Team made the refinance process much easier with their experience and service. Very responsive and always helpful! Thanks again!!

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

4.5 out of 5 Stars
Would Recommend
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend
headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

More Reviews

See all 425,065 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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