I would not ever use Veterans United again after this experience. No one communicated properly with us and our closing was pushed back 2 times with little notice. It is incredibly hard to plan your life as a active military family with how Veteran United communicates.
Response from Veterans United
Hi James, thank you for sharing this feedback with our Client Advocate team. We appreciate your point of view and understand how it can be frustrating when unexpected delays occur. Our commitment to serving you is ongoing and we are glad that parts of the experience were positive. It is our goal to improve, so please do not hesitate to contact us if you wish to discuss things further.
Helpful and knowledgeable easy going people that work with you instead of against you. Made my experience very enjoyable
Would highly recommend. Super helpful and thorough process.
If you want kind, smart caring people to work with you when purchasing, or refinancing your home, try Veterans United, they won't let you down.
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Bill and Alycea are a great team. The were willing and ready to walk us through the process. Once I told them that we had to stay in a hotel while in transition between selling our house and buyIng our new house, they were able to speed things up in order to closed ahead of schedule.
If you want a trouble-free home financing (or re-financing) under VA, this group is the way to go! I absolutely despise paperwork, but they were the 'spoonful of sugar' that made that medicine go down. Highly recommended!
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Experience first-hand why 370,211 homeowners give us a perfect score!
Thank you
