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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

433,584

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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5 out of 5 Stars
Would Recommend

Take your time and talk to your agent. They are there to help you only if you utilize them.

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend

Excellent customer service, by responding quickly to all questions, keeps you informed during your loan process, makes the process easy, and displays genuine respect for veterans We would highly recommend Veterans United Home Loans for both your home buying and refinance needs.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

0.5 out of 5 Stars

I regret absolutely everything. The whole process was horrible and stressful. And the home inspector was horrible. The sprinkler system is completely messed up with multiple leaks. How the heck did the home inspector miss that!?!

Response from Veterans United

Jessica, thank you for your open and honest feedback. A member of our Client Advocate team is available to discuss your property condition, and go over some options you may have available. We understand that choosing a home, and a licensed inspector was appropriate for you to do, and how difficult it may be to discover these issues with your new home. If you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us. While we cannot hold ourselves accountable for the actions of others, we do appreciate your calling attention to this aspect and we value your feedback.

5 out of 5 Stars
Would Recommend

Veteran’s United will make an inexperienced home buyer feel just as comfortable as a pro.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Collin was a joy to work with, his integrity, work ethic and expertise are without a doubt unbeatable; I also appreciate his sense of humor as the VA HOA approval process became more and more difficult.

headshot image of Collin Grote

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Absolutely amazing experience. This was my first home purchase and VU made it easy, and no issues.

headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

With all the trouble we had with our realtor and such, Chris and his team was very understanding and helpful through the whole process....both times.

headshot image of Chris Thornton

Loan Officer: Chris Thornton

NMLS# 45514

4 out of 5 Stars
Would Recommend
headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend

The entire process was pleasant and very easy.

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

great guy

headshot image of Erich Arvidson

Loan Officer: Erich Arvidson

NMLS# 1121309

3 out of 5 Stars
Would Recommend
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Thank you for making my first home buying experience an easy one.

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Great company to work with no problems what so ever. if I ever need to purchase another home I would not hesitate to use Veterans United

headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend
headshot image of Josh Smith

Loan Officer: Josh Smith

NMLS# 35015

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5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
headshot image of Josh Stack

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

4.5 out of 5 Stars
Would Recommend

Don't over load your loan officers, this creates a communication break down at times.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

4 out of 5 Stars
Would Recommend
headshot image of Billy Watkins

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend

Sometimes things don't always go as planned. It is these times when you need a professional to help you through to the end. Veterans United is there for the veteran and will get you to where you want to be.

headshot image of Tonya Dawson

Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
Would Recommend
headshot image of Steve Staszcuk

Loan Officer: Steve Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

More Reviews

See all 433,584 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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