I originally was signing up for a loan through a different lender which will remain unnamed throughout this review. After many attempts to call them just to seek out help they did not respond back and also emails that were sent were never responded to. I was getting frustrated. So then I turned to Veterans United which did not have the loan rate that I originally wanted as the lender that I was trying to go to before had a bit lower rate. What made me go to Veterans United was the treatment of the customers. It was exceptional. Our Loan Officer was Ryan Williams and he did a great job going through each step of the refinance process. He was able to describe the different rates and the costs constituted with the rates and the loan. Any time my wife or I had a question he was always available. And what made it even better was that we could communicate through various means like email, phone call or text. That made getting updates much easier and more efficient. The whole process for us took a little over a month which was way faster than we had thought it would take. Overall I would recommend Veterans United to any veteran. There customer service is exceptional and is above and beyond!!
The entire process was awesome. I was always kept informed and if I had a question my Loan Officer, John was more then willing to take the time to explain the process. I recommend Veterans United Home Loans to all my fellow Veterans!
Out of all our home purchases (this was our third), Veteran’s United was, by far, the easiest to work with. Our loan officer was especially helpful. She was incredibly organized and an excellent communicator. We are so happy we chose Maureen and Veteran’s United!
Veterans United does a great job of simplifying the process, the paperwork, answering questions and supporting their clients. I recommend them with the highest marks possible. Great job Casey!
I highly recommend Veterans United. They were quick and super easy to work with. Don’t waste your time talking to other lenders who will give you a headache through the entire process.
Very military friendly. I was on the East Coast, my wife on the West Coast. Considering our distance apart we were still able to take care of all our items online for the most part. Very helpful. Highly recommended for military families.
Veterans United made my home-buying process super easy. From the time I submitted an offer on my house on April 8, 2019, until my closing date of May 10, 2019, Sam Yoo's loan team kept me informed about where I was in the process. I am so glad I chose Veteran's United for my loan.
Our experience with VU was smooth for the most part. Towards the end there was some miscommunication that ended up costing us our lower locked in rate and couldn’t be rectified but overall our experience was a good one. Everyone worked really hard for us, especially our Realtor Karen who was recommended by VU.
I have closed many loans both residential and commercial, but I have never been treated as nice as this one.Everyone was great.Bill Bailey
Very pleased with Veterans United/ Lee Sattler. The made the homebuying experience easy. Would highly recommend them.
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They are a true Battle Buddy! I really can’t say enough good stuff about this group. They did an awesome job for me and my family and that is what matters!
Excellent Service, They Treat People Right, Great Team To Have One and All.. I Highly Recommend!!!
I just wanted to say thank you to Adam, Tara, and Nicole. They were the help we needed and made this experience fun. It went very smoothly and if I ever had any questions they would help me out no matter the time of day. I would recommend their expertise to anyone in need of buying a home. Thank you from the Banitch Family!
Easy process! My loan specialist, Mike M was wonderful. He walked me through each step and answered all my questions. Very pleasant!!
