Best lender ever!!!! Matt and Whitney made this experience the best experience by far!!!
I would recommend Veterans United to anyone seeking a loan to buy a home or refinance. Though we hit a few bumps in the road, John and his team moved quickly to resolve the issue.
My home purchasing experience was stressful and confusing because of the work of our loan officer (Devon Casady). From the beginning Devon did not communicate the status or our pre-approval process. Only after a numerous phone calls and emails could we get an update on the status of our approval. Additionally, Devon pre-approved us for an amount that we did not end up receiving when the loan went in for underwriting. Devon explained that if we produced the necessary paper work explaining our financial earnings, obtaining our pre-approval amount would be a "slam dunk." After producing the requested paperwork for obtaining the loan, the underwriters denied our loan amount. Devon claimed we produced the complete opposite of what was required to obtain the amount needed to complete the purchase of the home we had already made an offer on. Devon never admitted to making a mistake in the process, instead he lied in attempt to cover his mistakes. In reflecting on the whole experience, I understand that my financial income presented a challenge for any loan approval process. Therefore, I was willing to provide Devon with some extra time and patience to make sure our pre-approval process was handled correctly. I only asked to be updated on the status process, and receive clear communication on what was needed from my end to make the loan work. Through the entire experience I never received adequate status updates or clear communication. Since I have completed the process, I have spoken with others who have worked with Devon and shared similar experiences to the one we had.
From the time I call Veterans United till the day I closed, Bryant Chambly and Derek Flecher stayed on top of everything. No matter when I called about any concerns they would always respond within minutes. I was assigned a realtor in my area. Mark McEntire . Veterans United and Mark were the greatest people you would ever meet. Thanks to them, my whole experience has been an outstanding one. I closed on my new home 10/26/2015 with virtually no glitches. I will be telling all my veteran friends and relatives about Veterans United.
If you have any doubts, DON'T.
Veterans United is definitely there for you..
Great job guys, and thank you.
Stephen Stehley
Working with Veterans United made my home buying experience drastically more easy than I ever thought it would be. My loan specialist told me what he needed me to do, gave me step by step instructions all along, and he always had answers when I had questions. I could not be more satisfied with the entire experience!
As mature homebuyers, we have worked very hard and lived quite modestly. It was amazing to recieve such guidance and help on so many levels by each person on our team to help us realize our dreams in homeownership.
Join the ranks of these proud Veterans United Homeowners, and make your homebuying dreams a reality.
Get a Quote Today!they are over all great. just was a long process. I was unaware of.
This was my first home buying experience and I thought it was going to be overwhelming and stressful. It wasn't!! Thanks to Veterans United team and the realtor they set me up with, the processes were easier than I could ever imagine. The best words I can use are FAST and FRIENDLY!! I was in my new home in less than 2 months! I'm a home owner y'all!! Thank you guys so much!!
Very Fast and Efficient. The best experience buying a house ever.
We had a great experience with Veterans United! Chad, Ryan and Marcella were all great to work with. They were responsive, helpful and very knowledgeable. I appreciated how organized they were. As a first time home buyer, we had no idea what we were doing, so their help and guidance was really appreciated!
I have purchase many homes during my life and this by far was the best and easiest process. My team at Veterans United were all professionals and great to work with.
EVERYTHING WAS PERFECT
It is always a stressful time when being involved in a real estate transaction. Blake and everyone else guided us through the process with professionalism and left us not wondering or worrying about anything. I would definitely recommend the VU family to anyone.
Over all very stressful but having daily contact and updates made it a smooth process
When I first called Veterans United I wasn’t sure that I could be a home owner and I had prepared myself to hear no you do not qualify. The loan specialist Dustin Fritz took my info looked it over and told me that yes I could be a home owner. His explaining of the process helped me to build the confidence that I needed. Every step was explained in terms that I understood which made it effortless to submit the items that was requested. I was expecting and had been told by many that this was going to be a difficult and agonizing process. Working with Veterans United loan specialist Dustin Fritz made the experience painless, it wasn’t easy there were a lot of documents to submit but it was without stress, and I could not be happier with the outcome.
Thank you Veterans United