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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

347,968

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 347,968 unfiltered, unedited reviews

Starting on Page 881 of 11534. Return to Page 1 »

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend
Photo submission from Jesus C.

Veterans United provided an excellent and comfortable experience from the first contact to after the closing. People you can trust on. They look for the best options for your dream home. Veterans United is a one stop shop to get your home.

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

Loan Officer: Phil Smyser

NMLS# 1969021

4.5 out of 5 Stars
Would Recommend

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend

As long as your credit’s in good shape and you keep good records, Veterans United has perfected a simple process.

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Loan Officer: Ali Schellenberg

NMLS# 759461

4.5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend

If you’re thinking of using Veterans United to purchase your home..DON’T WAIT! They are helpful, knowledgeable and are an all around support system for you during the process

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Laura Y. is Through the Roof!

Our first-time homebuying experience was smoother than a slippery dolphin slicing through the ocean!

Loan Officer: Britney McMurry

NMLS# 1665781

Start your own homebuying journey! See what you qualify for today ›
4.5 out of 5 Stars
Would Recommend

Loan Officer: Janet Dsouza

NMLS# 2307731

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

The whole team that I worked with was awesome. From initial contact to close. This is my second loan with VU and this loan team. Everybody; Lacey, Eric, Joe, and Briana all crushed it. All 10/10. Thank you guys.

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Veterans United is a great company, mainly because they have great and knowledgeable personnel such as Sean Dobkins and Selina Culp. Thank you for all the help Veterans United.

Loan Officer: Sean Dobkins

NMLS# 1722912

5 out of 5 Stars
Would Recommend

Loan Officer: Larry Karnes

NMLS# 2093477

5 out of 5 Stars
Would Recommend

Jeff and his team was always friendly and professional to my wife and I . They always answered any questions that I had along the way during the home buying process. They made my first home purchase process an easy experience. We had the opportunity to close in less than 30 days thanks to Jeff and his team! But the seller needed the whole 30 days to move. It still was a fast process from beginning to the end.

Loan Officer: Jeff Barringer

NMLS# 1963144

5 out of 5 Stars
Would Recommend

I would recommend Veteran's United to anyone! VU made the whole process pleasant and showed me step by step what to do. Thanks!
Terry J Sapp

Loan Officer: Daniel Altmann

NMLS# 2137349

5 out of 5 Stars
Would Recommend

I am thoroughly happy with my choice of using Veterans United for being my first home!

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend

My only feedback is that I started my home buying early. I was not able to take advantage of the amazing services Veterans United offers. I would suggest that as soon as someone puts in a pre approval request these services should start immediately.

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

First time home buyer here so don’t know much of anything they made it super easy!

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

After close to a year in the home buying process Veterans United was with me every step of the way. When I found my perfect house they guided me through the closing process and the knowledge that I had experienced people with me helped relieve the stress from home buying. I couldn't have done this without them.

Loan Officer: Shannon Matlack

NMLS# 982020

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5 out of 5 Stars
Would Recommend

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend

Loan Officer: Stephanie Piester

NMLS# 2026815

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend

Took great care of everything

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Would Recommend

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

1 out of 5 Stars

Rebekah Getz needs remediation training on communication, transferring information accurately and completely and prioritization. We feel she should be placed on a probationary period to demonstrate her skill rehabilitation or should be let go from the company. As an active-duty member, if we performed like she does we would be in for a world of hurt. You keep up or you get out. Also, as vets, we deserve better, we are not your average customer.Side note - my realtor said if she has another client that uses VU, she will ask them to either change lenders or realtors as she and her network of Remax realtors will not be working with your organization any further, this experience put a really negative light on VU.

Response from Veterans United

Jennifer,

Thank you for letting us serve you and for your valuable feedback. While I’m sincerely happy to see you closed, it’s so disappointing to see the communication from your team was not on par with the service you deserve at all. Josh from the Client Advocate team has sent you an email with his contact information if you’d like to discuss your experience one-on-one. All of your feedback gives us insight for follow-up with training managers and loan teams as needed to ensure exceptional homebuying experiences for you and other Veterans going forward. I'm sorry we let you down and wish you well in your new home just the same.

Sincerely,
Kendra, Client Relations

More Reviews

See all 347,968 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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