They are not only incredibly kind and professional, they make the process easy as possible for the buyer!
Phil was such a pleasure to work with. He responded to all questions and concerns with great urgency and sensitivity. The app made what would normally be an overwhelming document-collection nightmare much easier. And working with Austin was like having a personal therapist assigned especially to me. The entire process was seamless and I will actually miss speaking with both Phil and Austin now that we’ve closed. I doubt most people can say that about their mortgage lenders, and the home-buying process. I absolutely recommend Veteran’s United and will return for my next home purchase.
I can't fully express my thanks to VU team that put so much hard work to get my wife and I our dream retirement home 4 miles from the gulf beaches. Nick Staudenmyer was great and able to pull it all together for our dream home. Morgan Crane did such a great job finishing and got us across the finish line early. We could have closed early if my schedule could of handled it. I would recommend this duo to any of my military brothers in arms. If you take care of your part...pay your bills on time, don't carry too much debt load...give them something to work with. They can help you realize your dream. As for my VU referred realtor, Gabrielle she was a dream to work with. Ryan was great also. Knows her way around the VA rules, made great recommendations for the contract. And boom, I have have a house. Timely with info and answers. Couldn't be easier with Gabrielle and Ryan as your buyers agent. Even the closing agent they recommended was the best. Monica with Smith Law, dang fine person and friendliness that can't be surpassed. Smooth!I have used Quicken Mortgage in the past and they were good...not slamming them, but if you want the best IMHO use VU. I was not disappointed. They were able to make me a hero to my wife...one more time.RICK B.SMSGT USAF (retired)
Veterans United "gets" our experience and our status as a Veteran and they try to make the lending process as easy as possible and work diligently to provide outstanding customer service.
Veterans United home loans is the most honest group of people that knows the "in's and out's" of working with VA home loans. If you want to skip the dance and get straight to the point, use Veterans United and ask for Mike Stalling and his wonderful team.
VERY THOROUGH, COURTEOUS, AND PROFESSIONAL! HIGHLY RECOMMEND! 5 STARS!!!
I absolutely loved our experience with VU! They took the time to take care of us and help us understand this complicated process. VU transformed an overwhelming moment into a great experience.
Thanks very much for the efficient and friendly service your team provided. Buying a new home is stressful but you made it easier for us. I wouldn't hesitate to recommend Veterans United Home Loans to anyone.
I have excellent experience with Veterans United.
Go anywhere else. The welcome mat was a nice gesture but for a person who lost 9,000$ due to inexperienced personnel.
Thanks for everything!!!!!
Ben and Kat are terrific they made sure to stay in contact with me and answered all my questions. the home i purchased is awesome my family is very happy we all love it! thanks Veterans United.
When buying a home, please call Veterans United Home Loans, they are good in what they do.
I had a great experience. Everything was easy and smooth Jodi's team was amazing and awesome I would recommend my friends and family.
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Working with Ashley and her team was a pleasure! Stuck with us for the last four months of finding a home and very helpful when we had questions and made sure we understood the answers to the questions. (Good or Bad)We enjoyed there work and made it very comfortable for us in dealing with paperwork and such. Thanks Ashley and Team for a wonderful job you did,Rick and Tammy Miller
Everyone was very nice and professional. I was kept informed concerning each task I was to complete. Danielle Bourne was also very nice and professional. Danielle worked every step; all the way to closing to make sure everything was correct or in order. Thanks Danielle!! You deserve a raise.
Our experience with Veteran's United was fantastic. I will recommend them any day.
I gave a netpromoter score of 7 as my overall experience was a bit frustrating. Dan and Bri were the 10 in my rating but the underwriting process was painful. Some of the requests or pushbacks we had from underwriting seemed more like a process to not give me a loan than to help me secure a loan. I was a very well qualified buyer and some of the hoops requested to jump through made me feel more like a less than qualified buyer. Thank goodness for Dan and Bri talking me off the proverbial ledge a few times as at some points I felt like stopping the process and pulling out of my offer to purchase the property.
