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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

389,789

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 389,789 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Job well done team

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

The Veterans United team was amazing from start to finish. We couldn’t believe how fast it flew by, even with some chaos thrown in there our team at Veterans United didn’t skip a beat. You guys really do make the dream come true!

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

My experience was great, they walked me through everything from A-Z and made sure my home buying experience was as smooth as possible.

headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Would Recommend
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend

Everyone i worked with did a fantastic job and very helpful throughout the entire process.

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

I don’t know what more I could be expressing my feelings to you all VA UNITED, because you all are my family and friends. Everyone in my family has special feelings for you all! I love the name VA UNITED which combines us all together as one team fighting for one interest. Thank you and thank you so so much for your support and loving us as a team of Veterans service! The mystery of the team work has brought us back up to hope and future! You all make every men and women who served the great Nation in the world proud of who they are and who they were ! Your whole team has given me a great opportunity to learn more what is joyful in life! I also have special thanks to Don, Eli, Rich and more special people of VA United team help my family to achieve our dreams!!! Gratefully

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Great lender went above and beyond for us

headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
Would Recommend
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

4 out of 5 Stars
Would Recommend

It was a great experience all the way through the process. Everyone was extremely helpful.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Overall, outstanding support from the entire team any questions we had they were always there to help. 10/10 🙌🏼 Appreciate you all!

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend
headshot image of Anna Koepke

Loan Officer: Anna Koepke

NMLS# 2351288

4.5 out of 5 Stars
Would Recommend

This was interesting being my first time dealing with the VA. Overall it was really good experience.

headshot image of Justin Mongler

Loan Officer: Justin Mongler

NMLS# 1963138

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

4.5 out of 5 Stars
Would Recommend
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

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5 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Keep up the great work.

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

They made everything seem so easy and really helped us understand everything!

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

The only negative (and not so much a negative) is if you have a customer going through the credit counseling phase, really coach them on everything to be expected and not just paying down credit cards. I was told to pay my cards down to $5 and get below 30% usage when you actually should have them completely paid off. This (not major) was an issue when the debt-to-income ratio was calculated. Also have them look at the entire credit file so there will not be any "surprises (this need to be paid off etc.)" when it come to the big elephant in the room "UNDERWRITING". For first time home buyers, everything should be explained and not just assuming they would understand or just read up on it. It's a lot and can be very overpowering and stressful.

headshot image of Kayla Massie

Loan Officer: Kayla Massie

NMLS# 2121245

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

4 out of 5 Stars
Would Recommend

Overall the process with the team was great, very smooth and seamless. They were able to guide me In the right direction, were quick to respond and made sure everything they needed was received in a timely manner

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

More Reviews

See all 389,789 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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