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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

393,198

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 393,198 unfiltered, unedited reviews

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2.5 out of 5 Stars

They got the process down but was definitely always a issue to get in touch with anyone and was left in dark majority of the time

Response from Veterans United

Tristan, thank you for taking time out of your day to share this information. It is our goal to provide consistent and personable communication through a dedicated Loan Coordinators. We would like to learn more about your experience. A member of our Client Advocate team has attempted to reach you for help in continuously improving our service.

5 out of 5 Stars
Would Recommend
headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars
Would Recommend
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend

My VU experience was a blessing stream from GOD with the angels of Veterans United!!!

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend
headshot image of Tanner Kruger

Loan Officer: Tanner Kruger

NMLS# 1802223

5 out of 5 Stars
Would Recommend

Top notch service. Thank you for making me feel welcomed and cared for continuously. May you make every veteran feel at home!!!

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

The experience was the greatest, very hands on. It felt like I was working with friends I’ve known for years!

headshot image of Joseph Graham

Loan Officer: Joseph Graham

NMLS# 2078934

4.5 out of 5 Stars
Would Recommend

Would highly recommend Veterans United. Everyone was fantastic to work with. Will definitely use them again for our next home purchase.

headshot image of Noah Barfield

Loan Officer: Noah Barfield

NMLS# 2153378

5 out of 5 Stars
Would Recommend
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend
headshot image of Patrick Richardson

Loan Officer: Patrick Richardson

NMLS# 1154233

4.5 out of 5 Stars
Would Recommend

Haley was the best I really enjoyed working with her she was always there when I needed answers

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend

Amazing job from start to closing! From the moment we filled out a quick questionnaire, VU was on top of it. Easy to get a hold of and provided quick responses. Answered all of our questions.

headshot image of Zack Schwartz

Loan Officer: Zack Schwartz

NMLS# 1956969

5 out of 5 Stars
Would Recommend
headshot image of Doug Teadt

Loan Officer: Doug Teadt

NMLS# 1988906

5 out of 5 Stars
Would Recommend

I was very happy overall. The whole team went above and beyond. I would buy another house with them if it were to ever become a possiblity.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

This is our 3rd run with Veterans United. We have been impressed every time. The service is hands down the best. Staff is super knowledgeable and very responsive. I recommend Veterans United to all of my friends!

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Thank you for all of your help and support throughout this exciting journey!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

they work hard to make this happen

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend

I'll be contacting you guys again when I'm ready for my next home purchase. Take care of your employees they definitely took care of me thanks again!

headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
Would Recommend

From the credit counseling to closing day, I never not understood where I was in the process. This was such a smooth transition, and I would never want to work with another group ever again.

headshot image of Kim Deschler

Loan Officer: Kim Deschler

NMLS# 2385914

5 out of 5 Stars
Would Recommend
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

4.5 out of 5 Stars
Would Recommend

This was a pleasant experience and I loved the constant feedback and plan moving forward. You guys worked great as a team and we appreciate that!

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

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4 out of 5 Stars
Would Recommend
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

4.5 out of 5 Stars
Would Recommend
headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
Would Recommend

Absolutely loved working with Veterans United. We were always treated with respect and kindness. They worked hard to help us even though we recently moved to a different state and had many obstacles to getting a VA loan. We are in our dream house because of Veterans United.

headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend

Everyone at Veterans Untited especially Justin and Spencer were fantastic. They went out of their way to overcome issues and to get the ball past the galling. Highly recommend VU.

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
Would Recommend
headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

We had a very short closing timeline due to a need from the sellers. My wife and I were nervous about this because we are first-time home-buyers and this whole process is new to us. Our team at VU really made all the difference in the world for ensuring that we were able to close in time. They were especially helpful in quickly resolving issues that came up. I'd absolutely recommend VU to friends and would also consider them again for future lending needs.

headshot image of Joseph Graham

Loan Officer: Joseph Graham

NMLS# 2078934

5 out of 5 Stars
Would Recommend

Veterans United is literally a Godsend for those of us that served our country and want to purchase a home. From the first communication to the last, they truly are dedicated to doing everything within their power to getting Veterans qualified for a home loan. Everything I needed, they were able to accomplish. Veterans United is who I will use for refinancing when the time comes and they are the only company that I will recommend to any Veteran I know or come across in conversation. May God bless them all, and a very special blessing to Sam and Julia.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

More Reviews

See all 393,198 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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