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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,394

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Suzanne McClain and Sarah Dixon are a first-rate team! I would HIGHLY recommend Suzanne and Sarah to my fellow veterans looking to purchase their next home. My wife and I are grateful to have had such a knowledgeable and professional team in buying our first home, after military retirement. We couldn't be happier with their help! Suzanne and Sarah--you are the best and thank you so much! Thank you Veterans United. Godspeed--Cardenas Family.

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

3 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
Would Recommend
headshot image of Joe Choi

Loan Officer: Joe Choi

NMLS# 34787

4.5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

4.5 out of 5 Stars
Would Recommend

They will go above & beyond to make you feel comfortable and make the whole experience simple & easy! We even closed ahead of schedule!

headshot image of Kelly Foote

Loan Officer: Kelly Foote

NMLS# 295074

4 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Very excellent group to work with.

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

Great group of people who helped every step of the way . I would recomend them to anyone . Very happy with everything and our new home .

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

If you are a Veteran homebuyer, Veterans United is the company to go with for financing. They know the process and work hard to get you into the home of your dreams.

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

Veterans United has been thorough, and expedient in all our business handlings. They continually strived to provide us with supberb customer care. We were first time home-buyers, and they made it feel easy. They walked us through exactly what we had to do, and came up with financial strategies that would allow us to purchase our home. Other lenders had strategies which did not work for us. Veterans United gave us the ultimate success strategy which allowed us to buy our home. We highly recommend any first time home buyers to Veterans United.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
headshot image of Adam Underwood

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

Brooks, Korrie & Mason are the BEST!!! Friendly, knowledgeable, they were always there for me & got me into my home quickly and with no problems! I highly recommend this wonderful team of experts!

headshot image of Brooks Rapp

Loan Officer: Brooks Rapp

NMLS# 1660966

5 out of 5 Stars
Would Recommend

There procedures were easy to work through. They were very helpful .

headshot image of Adam Underwood

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
Would Recommend
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

0.5 out of 5 Stars

For whatever reason, between agent, lender, & escrow ... my home recording has basically slowly progressed. For whatever reason, without pushing parties involved to meet timelines, this deal would not have been done. Additionally, after explaining the importance of being able to meet the timeline of a very obtainable date... I ended up paying $300 more in rate lock fees, as well as having to secure lodging due to the delayed funding & recording. All & all, I would not recommend this company as a whole. By far, my worst home buying experience ever. My lending officer communicated as needed, but for some reason things just did not flow. I’ve used different lenders before with much more success. This will be my last go with this company.

Response from Veterans United

We apologize that your experience did not meet your expectations Jacob. We are happy to hear that in some separate comments we have received that you had a good experience with your Loan Team. If you would like to discuss this in any further detail please remember that our Client Advocate team remains available to you.

5 out of 5 Stars
Would Recommend
headshot image of Luke Whaley

Loan Officer: Luke Whaley

NMLS# 1359712

5 out of 5 Stars
Would Recommend

Jeremy was great to work with us made our transition workable and rapidly

headshot image of Jeremy Wilder

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
Would Recommend

I found a house and closed in 3 weeks and it was painlessI'm a Happy home owner

headshot image of Dave Llewellyn

Loan Officer: Dave Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend

I have to admit, I was wary of the time frame from offer to close. I had read online that it could take 30 to 45 days, if not more, with stellar credit histories. Like most Americans, I got myself into debt, and it showed on my credit report. I paid the debt off, but the questions will always linger. Even with my spotty history, I was able to make an offer, and close on the house in less than 30 days. For those of you interested in buying a house, I have only one suggestion: get the requested documents back to them as soon as they ask for them. You may have to explain some things in the process, but be honest. Nobody is perfect, and if all goes well, you too will be given the keys to your new home. Andrew, Danielle, and the rest of the loan team did an amazing job. They were polite, attentive, and answered any question I had. I couldn't have asked for a better experience. A big thank you to all those that took part in getting me into my house. I couldn't be happier, and would do it again in a heartbeat.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

4.5 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

It went very quickly, and for the most part smoothly on their end. Buying a house is very intense and they made the paperwork part a breeze.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

Above and beyond, excellent communication in the home buying process. Very knowledgeable in the lending aspect. Document processing simplified. Thank you for making this special blessing happen!!

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

More Reviews

See all 430,394 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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