This is my fourth mortgage since ‘02 and by far the best experience! I have already recommend VU to three friends in just the past month. I look forward to working with you guys again soon
Couldn’t have asked for a better experience as a first time homemade buyer
I have never had the pleasure of working with such amazing people and am truly grateful for the experience that the employees had regarding completing my loan. They went above and beyond my expectations and were there for me any time day or night to answer any of my questions and walk me through the process. There were no suprises, no shady fees, and the employees were compassionate and helped me save money every step of the way. I highly recommend this company to all veterans who are looking to purchase a new home. As stressful as buying a home can be, I was constantly reassured and kept informed. They worked with me and my anxiety with compassion and understanding. They helped me save money on insurance and what I should expect to spend. Hands down, the best loan company ever.
Would recommend VU to all my veterans colleagues!
Best decision I ever made and the simper fit socks along with the welcome mate personalized brought a seance of ownership to a once homeless vet long before the closing date
Literally horrible experience with Veterans United. Twice I almost just stopped the whole process and went with another lender/just went back to renting. Communication was not great through the entire process.
Response from Veterans United
Thank you for the feedback Brandon. We agree that communication is key and if you run in to any issues during your loan process our Client Advocate team is here to help. They also remain available after closing if you would like to discuss your experience in detail.
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This was by far the best home buying experience we have had. Jon and the team were professional, friendly, and genuinely cared about helping us get the best deal possible. We would highly recommend Veterans United!
Very good company to deal with.
Our experience with Veterans United was fantastic. Out of all of the banks and authorized lenders we called, queried, or otherwise sought out for our VA loan, Veterans United had the greatest customer service. Everyone on the team we were assigned to was ready and willing to help us with any questions, and they walked us through the process step by step- from pre-approval, to home searching, to closing. Our loan officer, Karol Hart, was so fantastic she even gave us a list of her best recommended local realtors- one of whom we actually took on and I have to say, I'm so glad we did. We went from offer to closing in about 30 days and that's phenomenal for a VA loan. Veterans United was definitely acting in our best interest with their efficiency, keeping tabs on interest rates, and answering all of our questions. Highly, highly recommend their service and we will be working with them again in the future.
Veterans United Home Loans are a God send for all veterans! They break down all of the confusing terminology & paperwork to make this a fast seamless process that makes getting a first mortgage or refi an absolute breeze! I purchased my home in March 2016. I called Ben in March 2019 & it was as if I was talking to an old friend! In basically 4 weeks he & his awesome team had my cash-out refi done & the funds are in my account! Incredible Service!!
It was a pleasure working with Veterans United. From the first day until the end, everyone was super helpful. We only had a short time to purchase a home and they never made us feel like it was impossible or too short of notice. It was a very quick and easy process with Veterans United. They matched us with a real estate agent in the area we were looking who is familiar with the VA Loans and she also made this a very easy process. I highly recommend Veterans United!
