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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

441,645

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 441,645 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

This is my fourth mortgage since ‘02 and by far the best experience! I have already recommend VU to three friends in just the past month. I look forward to working with you guys again soon

headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend

Couldn’t have asked for a better experience as a first time homemade buyer

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

3.5 out of 5 Stars
Would Recommend
headshot image of Joe Choi

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

I have never had the pleasure of working with such amazing people and am truly grateful for the experience that the employees had regarding completing my loan. They went above and beyond my expectations and were there for me any time day or night to answer any of my questions and walk me through the process. There were no suprises, no shady fees, and the employees were compassionate and helped me save money every step of the way. I highly recommend this company to all veterans who are looking to purchase a new home. As stressful as buying a home can be, I was constantly reassured and kept informed. They worked with me and my anxiety with compassion and understanding. They helped me save money on insurance and what I should expect to spend. Hands down, the best loan company ever.

headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend
headshot image of Danny Kliethermes

Loan Officer: Danny Kliethermes

NMLS# 996807

4 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Would recommend VU to all my veterans colleagues!

headshot image of Erica Haynes

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars
Would Recommend
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend
headshot image of Kelly Foote

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend
headshot image of Joe Hooker

Loan Officer: Joe Hooker

NMLS# 1289086

5 out of 5 Stars
Would Recommend

Best decision I ever made and the simper fit socks along with the welcome mate personalized brought a seance of ownership to a once homeless vet long before the closing date

headshot image of Mike Stalling

Loan Officer: Mike Stalling

NMLS# 1105433

0.5 out of 5 Stars

Literally horrible experience with Veterans United. Twice I almost just stopped the whole process and went with another lender/just went back to renting. Communication was not great through the entire process.

Response from Veterans United

Thank you for the feedback Brandon. We agree that communication is key and if you run in to any issues during your loan process our Client Advocate team is here to help. They also remain available after closing if you would like to discuss your experience in detail.

4 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

4.5 out of 5 Stars
Would Recommend
headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend
headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

4.5 out of 5 Stars
Would Recommend
headshot image of Winsor Cooper

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars
Would Recommend
headshot image of Trish Cole

Loan Officer: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

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5 out of 5 Stars
Would Recommend

This was by far the best home buying experience we have had. Jon and the team were professional, friendly, and genuinely cared about helping us get the best deal possible. We would highly recommend Veterans United!

headshot image of Jon Beahan

Loan Officer: Jon Beahan

NMLS# 181325

4.5 out of 5 Stars
Would Recommend
headshot image of Matt Etling

Loan Officer: Matt Etling

NMLS# 902132

4.5 out of 5 Stars
Would Recommend

Very good company to deal with.

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Our experience with Veterans United was fantastic. Out of all of the banks and authorized lenders we called, queried, or otherwise sought out for our VA loan, Veterans United had the greatest customer service. Everyone on the team we were assigned to was ready and willing to help us with any questions, and they walked us through the process step by step- from pre-approval, to home searching, to closing. Our loan officer, Karol Hart, was so fantastic she even gave us a list of her best recommended local realtors- one of whom we actually took on and I have to say, I'm so glad we did. We went from offer to closing in about 30 days and that's phenomenal for a VA loan. Veterans United was definitely acting in our best interest with their efficiency, keeping tabs on interest rates, and answering all of our questions. Highly, highly recommend their service and we will be working with them again in the future.

headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Veterans United Home Loans are a God send for all veterans! They break down all of the confusing terminology & paperwork to make this a fast seamless process that makes getting a first mortgage or refi an absolute breeze! I purchased my home in March 2016. I called Ben in March 2019 & it was as if I was talking to an old friend! In basically 4 weeks he & his awesome team had my cash-out refi done & the funds are in my account! Incredible Service!!

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

3.5 out of 5 Stars
Would Recommend
headshot image of Stuart Timmerman Waters

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

4.5 out of 5 Stars
Would Recommend
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

It was a pleasure working with Veterans United. From the first day until the end, everyone was super helpful. We only had a short time to purchase a home and they never made us feel like it was impossible or too short of notice. It was a very quick and easy process with Veterans United. They matched us with a real estate agent in the area we were looking who is familiar with the VA Loans and she also made this a very easy process. I highly recommend Veterans United!

headshot image of Winsor Cooper

Loan Officer: Winsor Cooper

NMLS# 317950

More Reviews

See all 441,645 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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