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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,575 reviews
591 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,575 unfiltered reviews

Starting on Page 9268 of 15,020. Return to Page 1

5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars

Great people I am very satisfied with their service

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

3.5 out of 5 Stars

Rate ended up being higher than it could have been due to lack of communication. When I first started the process rates were in flux and ended up going down during that time. I proceeded with VU under the assumption that I could buy a point to get the rate I wanted. I didn't learn until a few days from closing that the VA wouldn't fund it with the point. If I had known sooner I could have shopped around a bit more. I also had a lower offer in writing that I was told VU would match. Turned out to not be the case.

headshot image of Erich Arvidson

Loan Officer: Erich Arvidson

NMLS# 1121309

4.5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

4.5 out of 5 Stars
headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars

Veterans United made first time home buying as easy and painless as possible.

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars

Brian Poterbin was just awesome in communicating with me throughout the process. I was very fortunate to have him as my assigned specialist. Thank-you Brian for your hard work!

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

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5 out of 5 Stars

Kendall Haun and Amanda Butler were amazing through the whole process. They were very knowledgeable and answered any questions I had promptly. I never imagined that the process would go as well as it did!

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

4.5 out of 5 Stars
headshot image of Tyler Galloway

Loan Officer: Tyler Galloway

NMLS# 1420483

5 out of 5 Stars
headshot image of Jeremy Carver

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars

Awesome service help throughout process.

headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

4 out of 5 Stars
headshot image of Billy Watkins III

Loan Officer: Billy Watkins III

NMLS# 384700

5 out of 5 Stars

Shane and Molly have been excellent to work with. This is the second loan we have gotten from veterans United and we have been happy both times.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars

Phenomenal work thank ylu

headshot image of Robert Dycus

Loan Officer: Robert Dycus

NMLS# 1128622

5 out of 5 Stars

Veterans United is truly a a wonderful lender who did everything possible to make my first time home buying experience as simple and painless as possible! The entire process from start to finish was fully explained and I was walked through it step by step.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

4.5 out of 5 Stars

It was a very easy process, we liked how everything was online and gave simple clear directions. Veterans United made is easy for first time home buyers and our loan officer was so great with answering every single one of our questions.

headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

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Experience first-hand why 358,223 homeowners give us a perfect score!

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5 out of 5 Stars

I had a great experience with Veterans United. Trish Cole was my loan officer and she was great at explaining the loan process for a new homebuyer like myself. I’m so thankful for their loyalty to me and I felt like I could trust them right away.

headshot image of Trish Cole

Loan Officer: Trish Cole

NMLS# 120968

5 out of 5 Stars
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars

I have read horror stories from individuals going through the home purchasing process which ended in disappointing results. My experience with Veterans United Home Loan was amazing. I wasn’t stressed out, they were professional and very responsive. As a Veteran that served over 10 years active duty in the world’s greatest Navy I knew from the name this was the company for me. Thank you to Mike and his team for making my dream come true. For any Veteran that is seeking a home loan, Veterans United is the way to go!

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars

Absolute pleasure to work with Reed and his team! They stuck with us through their lighthouse program to now servicing the loan. Will 100% recommend!

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars

Terry and his team were awesome. I wish I would have used them my first house. I will be using them again and recommending him to all my veteran brothers and sister.

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars

Amazing customer service. Every individual on Tommy Purk’s team went above an beyond to help make this process as smooth as it could be. Any issues along the way we’re always solved easily and with little to no effort from myself. Couldn’t have asked for a better experience.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

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