At the end there were one too many middle men/women. Documents were being requested along with other issues that should have been handled BEFORE the Clear To Close was issued. It got very nerve racking and stressful the last few days. If it wasn’t for this happening I would of given the experience overall a 10.
She was so kind and explained every little detail of the process. When things became stressful for us she took the time to go above and beyond for us to get us updates. I would 100% recommend VU to any of our friends.
They did an outstanding job on keeping me informed and getting the paperwork done to help us close earlier if we could. They worked with us on questions and always answered politely. Very professional and easy to work with team! I recommend them to anyone!
John and his team are the best.
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Without a doubt - the most professional, on time outfit I have had the pleasure of dealing with. I was kept informed of our progress all the way from first phone call to closing . I never had to ask a question Robert Sweeton kept me in the loop from start to finish. VeteransUnited understands that the applying veteran has different requirements and some slightly different benefits than the civilian borrower - VU makes sure those benefits are fully addressed for the veteran.This loan approval was more complex than most and I am convinced that only because of Robert's determination and knowledge of the mortgage business did it get approved and the loan closed. I would not consider working with another company or loan officer other then VeteransUnited and Robert Sweeton. They all seem to really care about those that served - and that by itself will cause me to return to VeteransUnited for future mortgage needs. Good folks make great companies.
Thank you for providing the service with integrity!!
I wish I could give Amber an 11 instead of a 10, she was amazing. I will be sending everyone to Veteran’s United and recommending her to everyone!!!
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Deciding on what lender to go with when considering your home purchase is one of the most important tasks. I went with Veterans United because of their exclusive knowledge with VA loans. Other lenders I considered were quick to give me what I call "false security." That's when they give you a quick pre approval letter, without really going in depth about your details, or knowing how you are truly rated. These types of situations can be detrimental later on in the process. I wanted to have the confidence, assurance, and certainty that when I put in an offer, it was a solid offer. Veterans United gave me just that. I knew where I stood with Veterans United. I did try other lenders, and my confidence in them was not at all the same. With other lenders, I felt like I was buying a car over the phone, instead of being approved for a home. I had a very smooth process and did not have any issues. I am confident that everything went as well as it did because I chose to go with Veterans United instead of anyone else. Do not settle, or short yourself with other lenders, their numbers do not lie. They are in fact one of the best VA lenders.
I wanted to take this time to thank you! Your candor, attention to detail, and charismatic persona made this process so easy. I am very thankful that you and your staff were there for military and my family! I truly am sincere in my thanks and can only imagine the hundreds of soldiers you help on a daily basis. You made it look easy! Thank You Mr. Weigand and many thanks to the Veterans United Staff to help us purchase our first home!
Excellent and Easy to work with