Veterans United is the best home buying experience that I’ve ever had, never have I ever had so many informative people catering to all my needs at once and was always patient with what I would consider to be many annoying questions haha! I would 1000% recommend Veterans United.
Veterans United made our home buying experience a breeze. We made an offer on our house and closed within 30 days. We are very thankful for the team we had working with us.
Everyone who assisted us was amazing. We had a little different of a situation when it came to home buying and everyone did everything they could to make it seamless. We also had a death in the family during this process which put more road bumps and they were so great. Even sent a plant as a condolences and it meant the world.
Response from Veterans United
Thank you for taking the time complete your survey. We are always looking for new ways to improve our service. Based on your overall rating, please let us know if anything could have been handled better for you. If willing and able, please do connect with out Client Advocate team. We will use your comments to further our ability to help every customer get to the closing table as quickly as possible.
They helped us so much made so easy
We can't say enough about how "locked on" Harry and his team were during the process for us to purchase our dream home! While we dealt mostly with Harry specifically, it was evident that he had a team of professionals supporting his interactions with us - the entire experience went very smoothly for us and we were able to close very quickly. We can't imagine using another team to buy our dream home, especially during such historically unprecedented economic times! Truly a group of committed professionals!
They were so helpful in my first home buying process, they answered every question and concern I had. Very respectful and helpful!
Anne and her team were amazing. It was not a simple loan. But anew jake and Jaclyn were outstanding!!
Top notch company and the tam I had was outstanding. The true meaning of customer service and loyalty.
I recently had the privilege of working with an extraordinary team at Veterans United, led by the dynamic trio of Harry, Kayle, and Chris. From the very beginning, their professionalism, dedication, and remarkable skills transformed what could have been a daunting loan process into a seamless and enjoyable journey.
Let's start with Harry, our loan officer, whose military background shone through in every aspect of his work. His discipline, precision, and unwavering commitment to excellence were evident in every interaction. Harry's military experience truly set him apart, as he approached each step of the loan process with meticulous attention to detail and a strategic mindset. He not only understood the complexities of the financial landscape but also possessed the unique ability to translate his military discipline into a financial context. This combination made him not just a loan officer, but a trusted ally who ensured I understood every facet of the loan, empowering me to make informed decisions.
Working alongside Harry was the exceptional loan coordinator, Kayle. Her impeccable organizational skills and proactive communication transformed what could have been a confusing process into a seamless journey. Kayle's dedication to keeping all parties informed, her lightning-fast responsiveness, and her ability to anticipate potential roadblocks were simply remarkable. She made me feel like I was her top priority, and her warm and friendly demeanor turned what could have been a stressful experience into a collaborative partnership.
Completing this extraordinary team was Chris, the loan specialist, whose expertise was nothing short of astounding. Chris's in-depth knowledge of financial intricacies left no question unanswered, and his ability to explain complex concepts in simple terms was truly commendable. It was evident that Chris was not just there to close a deal, but to ensure that I felt completely confident and comfortable throughout the entire process.
What truly set this team apart was their seamless collaboration. Harry's leadership, Kayle's coordination, and Chris's expertise blended together perfectly, creating an environment of trust, transparency, and genuine care.
In conclusion, my experience with Harry, Kayle, and Chris at Veterans United was nothing short of exceptional. Their individual talents, when combined, created a powerhouse of efficiency, knowledge, and warmth. Harry's military experience added a unique dimension of precision and dedication, while Kayle's organization and Chris's expertise made the loan process an absolute pleasure. If you're looking for a team that goes above and beyond to make your dreams a reality, look no further. I wholeheartedly give them my highest recommendation and five well-deserved stars!
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Our only issue came in the form of Mr. Pierson. Other than his form of unprofessional degradation, we had a smooth transition into our new home!
Thank you all so much for a terrific experience!!
P. S. Mr. Crayton was an amazing help and the original contact we had. We would not have gotten this far without his support and genuinely kind advice. I had been in contact with him a few months before we even started the process. A big shout out to him and his professional mentorship! 10/10 for Mr. Crayton Crawford!!!!
As a Veteran we here the horror stories of Vets not being taken care of. United Veterans is not apart of those stories. My wife and I was instructed on how to cut our debt and payoff creditors to position ourselves for buying a home. This assistance helped us to see the things needed to have a healthy balance lifestyle.
The only issue I had was it was assumed I had BAH, which needed up not being a big deal for me because I already planned on possibly co-signing but for someone else it could be a problem
