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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
456,537 reviews
796 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 456,537 unfiltered reviews

Starting on Page 9362 of 15,218. Return to Page 1

5 out of 5 Stars

Nani and the Veterans United Home Loan Team was nothing less of caring, respectful, professional, and responsive. Nani and the team took care of all our inquiries, needs, and the necessary paperwork with so much ease and "no-hassle" for the customer. They demonstrated so much care and understanding, as well as made us feel like our needs were priority. Nani and the team made this process so easy going and so customer/user friendly!
ALL our terrific and we have already recommended them to others!
Thank you very much for your time, efforts, diligence, and care!!
Hal and Joan Alejandro

headshot image of Nani Serrao

Loan Officer: Nani Serrao

NMLS# 1422779

5 out of 5 Stars

Show they truly care

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars

The TEAM was outstanding!

headshot image of Ashley Cook

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
headshot image of Kimberly El-Darrat

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
headshot image of Kath Athanassiou

Loan Officer: Kath Athanassiou

NMLS# 842626

5 out of 5 Stars
headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

5 out of 5 Stars

My entire experience w/VU has been, and continues to be beyond outstanding! VU's personnel are knowledgeable, caring, responsive, and always do whatever it takes to get a problem resolved. Also, the website and entire loan process was outstanding.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

4.5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

4 out of 5 Stars
headshot image of Meghan Buchert

Loan Officer: Meghan Buchert

NMLS# 710485

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5 out of 5 Stars
headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

4.5 out of 5 Stars
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
headshot image of David Llewellyn

Loan Officer: David Llewellyn

NMLS# 933895

5 out of 5 Stars

My loan officer Alice made it so easy to refi. She was always available to answer any questions I may have had. She kept us informed every step of the way. We closed as promised and on time.

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars

Veterans United made the process very easy and I Love that “My Team” was easily accessible at basically anytime to assist me throughout each step of the home buying process.

headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
headshot image of Justine Farnen

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

Ready to see for yourself?

Experience first-hand why 363,384 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Had some hoops to jump through but was able t get through them. Now we will have more money at the end of each month

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars

Fast and informative service. All questions were answered quickly

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

4.5 out of 5 Stars

Veterans United does a very good job to make you comfortable in your whole loan experience.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars

Awesome people to work with...thank you!

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars

Refinance was painless and worth while.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars

Great service! From pre (pre) approval to closing.

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

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