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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,351

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 428,351 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

You guys are fantastic, thank you very much.

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend
Photo submission from Jimmee L.
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

1 out of 5 Stars

“Out of 100% of houses 99% go well, and then there’s the 1% in which you fall into...” Try to do the right thing and cash in on 14 years of dedicated military service and I was shafted with every proverbial excuse/roadblock that didn’t fit to the standards of Veterans Unite Home Loans. If my friends and family were subjected to any of the same type of process I went through I would not recommend them to your organization.

Response from Veterans United

Matthew, it is important to us that we work hard to provide excellent service and we realize that the home buying process can become stressful at times. Thank you for sharing your open and honest feedback. Our Client Advocate team will research your comments and work hard to ensure that we are learning whenever possible the best ways to ensure excellent customer service. Please reach out to us if you would like to discuss your experience further.

4 out of 5 Stars
Would Recommend
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

4 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Very professional and did everything I asked for.

headshot image of Chris Holdman

Loan Officer: Chris Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

Shannon and Jordan were amazing to work with. They took me through every step of the process and explained things to me. They even took the time.to re-explain things to me when I did not understand. Top notch duo through the whole process.

headshot image of Shannon Cantoni

Loan Officer: Shannon Cantoni

NMLS# 1078335

3.5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend
headshot image of Nate Reeves

Loan Officer: Nate Reeves

NMLS# 856448

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend
headshot image of Joe Newberry

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend
headshot image of Josh DeLeon

Loan Officer: Josh DeLeon

NMLS# 1540815

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

The entire team worked tirelessly to make my mortgage process seamless. Thank you so much.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend
headshot image of Nate Reeves

Loan Officer: Nate Reeves

NMLS# 856448

5 out of 5 Stars
Would Recommend
headshot image of Chris Solomon

Loan Officer: Chris Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

Great experience with no problems from the beginning till the end.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Jake Ford was AMAZING, EXCELLENT, EXCEPTIONAL, OUTSTANDING, AWESOME, EXTRAORDINARY throughout the entire process. His team was EXCELLENT as well. Thank you so very much for all your hard work and dedication in helping me to get the loan and making changes with enthusiasm and a positive attitude. Thank you for staying in contact and keeping me constantly informed. Thank you for your quick responses, exceptional professionalism, courtesy, positive and friendly attitude, and support. I have NEVER had service like that in my life. It is good to know there are still hard working, trustworthy, honest and supportive people still in this world. I wish I could get you for EVER business transaction I have to conduct. Thanks for the experience and everything you did for me. May God bless you all.

headshot image of Jake Ford

Loan Officer: Jake Ford

NMLS# 1599245

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5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Yes because I feel that you guys care about whats best for you to make the loan work.

headshot image of Bradley Strubel

Loan Officer: Bradley Strubel

NMLS# 1392166

3.5 out of 5 Stars
Would Recommend
headshot image of Debbie Rau

Loan Officer: Debbie Rau

NMLS# 308629

5 out of 5 Stars
Would Recommend
headshot image of Josh Salicco

Loan Officer: Josh Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend
headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

The process was much easier than i expected.

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

More Reviews

See all 428,351 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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