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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

434,461

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 434,461 unfiltered, unedited reviews

Starting on Page 947 of 14411. Return to Page 1 »

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
Would Recommend

They treat me right. They don't try to sell me anything I don't need. They waited until the rate was right & did their job the way I'd expect from true professionals. I want to thank the whole team that have helped me through buying a house & now refinancing at much better rates.

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

The team at Veterans United was by our side since the very beginning of our home buying journey. The process was easy and stress free. As first time buyers, it can be very intimidating to navigate the home buying process, but it could not have been any easier with Veterans United. Ian, Nancy, Kevin and the rest of the team showed that they truly cared and were passionate in helping us buy our dream home.

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

4.5 out of 5 Stars
Would Recommend
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend

We had issues with another mortgage company when we reached out to Veterans United, we got Ali Schellenberg as our Loan Officer and we are so glad we did. From the moment we explained our situation she started working on our case. She is very experienced, fast, and always available for any questions. Her and Ashely, our loan coordinator made us feel extremely comfortable. The whole process felt easy and enjoyable with them. We knew we were in great hands. We are so grateful we got the perfect people to do our loan with. As first time homebuyers this experience seemed overwhelming at first, but with them it was so great. Big thank you to everyone that worked with us to help us purchase our first home, absolutely amazing experience!!!

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend

Veterens United was probably the easiest lenders that I have worked with in a very long time. From start to finish the whole crew were simply amazing and.Knowlegable.Very kind staff. I would highly recommend Veterans United again.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

4.5 out of 5 Stars
Would Recommend
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Would Recommend
Photo submission from Timothy H.

My wife Bridget and I decided to buy a "forever" home after I retired from the police department. As a former member of the Arm National Guard, I decided to try "Veterans United" and I am happy I made that first call. The young lady I spoke with - Hayley Glennon - was amazing and helped us navigate a potentially stressful process. She treated us more like family or friends than new customers. And for that, I am grateful. Thank you, "Veterans United".

headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

5 out of 5 Stars
Would Recommend
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

We highly recommend Veterans United Home Loans, their service was excellent.

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
headshot image of John Golobic

Loan Officer: John Golobic

NMLS# 2184489

5 out of 5 Stars
Would Recommend
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
Would Recommend
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend
headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

5 out of 5 Stars
Would Recommend

Could not believe how fast our loan was done. Great people.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

Larry is very prompt, professional, and responsive. Definitely a trusted advisor. Wonderful to work, for both my first time mortgage and then for my refinance.

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend
headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

1 out of 5 Stars

Be careful with waiting on interest rates. They will let you hold out and get a higher one for more money at closing. Do your own research. The real estate agent was amazing but be careful with the loan team.

Response from Veterans United

Hi Travis,

Thank you for sharing your feedback. I’m sorry to hear about your concerns with the rate-lock process and the challenges you faced with our loan team. We understand that securing the best possible rate is a critical part of the homebuying experience, and it’s disappointing to hear that we didn’t provide the guidance and support you expected.

I’m glad to know that your real estate agent was able to provide excellent service, but I apologize that your experience with our loan team didn’t meet the same standard. Your feedback is invaluable, as it helps us identify where we need to improve to ensure a more seamless and transparent process for our clients. We’re committed to learning from this and making adjustments to provide clearer and more proactive communication around interest rates and rate-lock options for our clients in the future.

If you’d like to discuss this further or have any unresolved questions, please feel free to reach out to my team directly at 1-800-212-5200 or ClientAdvocate@vu.com. We're available from 9 a.m. to 5 p.m. CST Monday through Friday, but please don’t hesitate to reach out at any time that’s convenient for you.

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend

Great experience! My initial real estate agent seemed preoccupied and after I made a request, a new realtor was assigned. Daniel and his team worked very efficiently to help me get the best possible interest rate.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend
headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

In hyper competitive mortgage loan industry Mike and his team at Vets United stand apart. They have earned my trust with 2 refinances in the past year and the relief to my family on our mortgage is unbelievable. We will call on them again when rates drop some more.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

my unfiltered review that this team worked very hard to ensure I received the best care possible and refi rate available. Every question that I asked was answered very quickly and they explained the process every step of the way. I have nothing but praise the team and Veterans United - you are really there to take care of Vets.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Would Recommend

Nick is the absolute best! He answered all of my questions, kept me updated throughout the process, and also made sure I was taken care during and after the closing. As a first time home buyer, I could not have asked for an easier and more transparent process! Thank you again, Nick and VU!!!

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

More Reviews

See all 434,461 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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