Neal is a very knowledgeable, willingl to help others and. Very technically and tactful. Ready to handle any or all question. He is a great coordinator. As well as a leader. He gets things done.
The process from start to finish was much easier than I thought. My team walked me through each step. I was very impressed with the efficiency and the entire process.
Other then the lack of communication due to all involved the different states and time zones the missed phone calls and emails my experience with Veterans United was a pleasant one thanks
It was a slow start but ended well !
Response from Veterans United
Thank you for the feedback Hubert! We are happy to hear that you ended the process on a high note. If you would like to discuss your experience in more detail please feel free to reach out to a member of our Client Advocate team for assistance.
My experience dealing with Veterans United was A+ up until the last week. Once my file passed underwriting review it became difficult to get any timely responses. I found it very frustrating and poor that 2 days before closing my monthly payments go up $400/month. It was very unprofessional for that kind of miscalculation at the last minute. No one from Veterans United took accountability for that negligence but instead diverted blame to others. Veterans United showed NO compassion for the position that their miscalculation put my family into.
About one of the most personable and overtly friendly organizations I have ever had experience with.
Danielle always answered our questions quickly no matter the time.
Michael and Hannah was amazing
Ross is the man, Tim and Misty were awesome.
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My entire experience with VU was excellent from start to finish. The team that was working with me kept me informed every step of the way.
Ryan Stoll and his team was the BEST, Thank you Pete&Cindy
The team that worked with me were the consummate professionals,Mike,Erin and Nathan are the best.Thry made the experience as smooth and painless as possible and they have earned our undying respect.
