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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,517

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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Showing all 430,517 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend
headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Neal is a very knowledgeable, willingl to help others and. Very technically and tactful. Ready to handle any or all question. He is a great coordinator. As well as a leader. He gets things done.

headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

4 out of 5 Stars
Would Recommend
headshot image of Morgunn Skipworth

Loan Officer: Morgunn Skipworth

NMLS# 1127375

5 out of 5 Stars
Would Recommend

The process from start to finish was much easier than I thought. My team walked me through each step. I was very impressed with the efficiency and the entire process.

headshot image of Josh Schultz

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

4.5 out of 5 Stars
Would Recommend

Other then the lack of communication due to all involved the different states and time zones the missed phone calls and emails my experience with Veterans United was a pleasant one thanks

headshot image of Matthew Etling

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars
Would Recommend
headshot image of Winsor Cooper

Loan Officer: Winsor Cooper

NMLS# 317950

4 out of 5 Stars
Would Recommend
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

3.5 out of 5 Stars
Would Recommend
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

4.5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Michael Anderson

Loan Officer: Michael Anderson

NMLS# 399792

2.5 out of 5 Stars
Would Recommend

It was a slow start but ended well !

Response from Veterans United

Thank you for the feedback Hubert! We are happy to hear that you ended the process on a high note. If you would like to discuss your experience in more detail please feel free to reach out to a member of our Client Advocate team for assistance.

3.5 out of 5 Stars
Would Recommend

My experience dealing with Veterans United was A+ up until the last week. Once my file passed underwriting review it became difficult to get any timely responses. I found it very frustrating and poor that 2 days before closing my monthly payments go up $400/month. It was very unprofessional for that kind of miscalculation at the last minute. No one from Veterans United took accountability for that negligence but instead diverted blame to others. Veterans United showed NO compassion for the position that their miscalculation put my family into.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

About one of the most personable and overtly friendly organizations I have ever had experience with.

headshot image of Nick Barnett

Loan Officer: Nick Barnett

NMLS# 1660739

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Danielle always answered our questions quickly no matter the time.

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend

Michael and Hannah was amazing

headshot image of Michael Ellis

Loan Officer: Michael Ellis

NMLS# 1441197

5 out of 5 Stars
Would Recommend
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

4.5 out of 5 Stars
Would Recommend

Ross is the man, Tim and Misty were awesome.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

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3.5 out of 5 Stars
Would Recommend
headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

My entire experience with VU was excellent from start to finish. The team that was working with me kept me informed every step of the way.

headshot image of Kevin Heffernan

Loan Officer: Kevin Heffernan

NMLS# 1049299

5 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

4.5 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Ryan Stoll and his team was the BEST, Thank you Pete&Cindy

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend
headshot image of Winsor Cooper

Loan Officer: Winsor Cooper

NMLS# 317950

3.5 out of 5 Stars
Would Recommend
headshot image of Dan Kelley

Loan Officer: Dan Kelley

NMLS# 976450

5 out of 5 Stars
Would Recommend

The team that worked with me were the consummate professionals,Mike,Erin and Nathan are the best.Thry made the experience as smooth and painless as possible and they have earned our undying respect.

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

More Reviews

See all 430,517 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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