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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,386

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 430,386 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Our agent Bo did an outstanding job and will recommend him to anyone that wants a recommendation.

headshot image of Bo Clapp

Loan Officer: Bo Clapp

NMLS# 1599128

3 out of 5 Stars
Would Recommend

I would give a 10, however the person that Veterans United hires to complete the assessment of my house was not thorough. The assor’s lack of an accurate and comprehensive assessment has caused me undue stress, lack of plumbing, exspenses that should not be incurred, and the inability to live or reside within my purchased home.

Response from Veterans United

Hi Joel, we appreciate hearing from you and wanted to take a moment to follow up on your comments. Thanks for sharing with our team. As we have previously discussed, the VA appraiser is not selected by Veterans United but rather is handled directly by the Department of Veterans Affairs. Reviewing what options you may have for support is very important in these situations. You may reach out to our Client Advocate team for more information and know that we will always take reasonable steps to assist you.

0.5 out of 5 Stars
headshot image of Joe Newberry

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend
headshot image of Tyler Galloway

Loan Officer: Tyler Galloway

NMLS# 1420483

5 out of 5 Stars
Would Recommend
headshot image of Debbie Rau

Loan Officer: Debbie Rau

NMLS# 308629

5 out of 5 Stars
Would Recommend
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

4 out of 5 Stars
Would Recommend

Great team to work with, very responsive and informative. Always kept me in the loop!

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

4.5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

3.5 out of 5 Stars
Would Recommend
headshot image of Doug Lippmann

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Seth and his team were great! Very knowledgeable, responsive and helpful.

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I never expected to receive such efficient and professional service from a company over the internet. I originally googled a question and Matt called me and we got started. My husband and I were just talking about selling our home and buying another one. We didn’t even have our house on the market yet. We are so happy with the outcome of that google search.

headshot image of Matt Bretz

Loan Officer: Matt Bretz

NMLS# 1281964

5 out of 5 Stars
Would Recommend
headshot image of Matthew Etling

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars
Would Recommend

Karol & Toni are amazing! Incredibly knowledgeable and helpful, and they even made the process enjoyable.

headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Communication was excellent. Very smooth easy process

headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

4.5 out of 5 Stars
Would Recommend

I feel that Veterans United as a whole are fantastic and I was matched with the perfect team to perform an excellent service and will most definitely recommend them to any of my military service brothers and sisters for the future.

headshot image of Jessica Fitzgerald

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
Would Recommend

Professional, courteous staff who was willing to take calls at anytime and provide assistance to ensure our home purchase was as easy as possible

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

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5 out of 5 Stars
Would Recommend

Excellent service and response from the Veterans United team!

headshot image of Johnny Mitchell

Loan Officer: Johnny Mitchell

NMLS# 1116244

4.5 out of 5 Stars
Would Recommend

Contact and communication was very good.

headshot image of Presley Ray

Loan Officer: Presley Ray

NMLS# 1122896

5 out of 5 Stars
Would Recommend

Tyson & Tyler made our First Time Home Buying easier than we thought it would be. They were great.

headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

3.5 out of 5 Stars
Would Recommend

It was truly a good experience for the most part. I didn't find The Lighthouse program to be beneficial as we didn't receive check-in for status or much help offered. The portal aspect is streamlined and easy to access

headshot image of Shane Miranda

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
Would Recommend

Joel and Dena were very patient and understanding i couldnt have asked for better Loan Officers

headshot image of Joel Grisamore

Loan Officer: Joel Grisamore

NMLS# 1374341

4.5 out of 5 Stars
Would Recommend
headshot image of Sam Carmack

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend

The loan team, Josh Kaplan and Tony Stephenson were absolutely outstanding!! Tony was on top of everything and was always so very helpful.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend
headshot image of Renee Young

Loan Officer: Renee Young

NMLS# 546173

More Reviews

See all 430,386 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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