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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

441,294

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Winsor Cooper

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars
Would Recommend
headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

4.5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

The team did everything and then some it was greatly appreciated and thanks again

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Our experience with VU was just the best. From start to finish, from my first inquiry to Close went so quick, it was amazing. No hassle, very little stress, and we just LOVE our new home!

headshot image of Presley Ray

Loan Officer: Presley Ray

NMLS# 1122896

5 out of 5 Stars
Would Recommend
headshot image of Brock Christopher

Loan Officer: Brock Christopher

NMLS# 1726916

5 out of 5 Stars
Would Recommend

great people, actually enjoyed the experience.

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

We had been trying to buy a house for several years, recovering from financial hardship and trying to rebuild our credit. Everyone we talked to either turned us down, stalled, avoided us, or in one instance, told us we were approved, and then when we were talking to a realtor about touring some homes, called us again to tell us that we never actually were approved.We had basically decided to give up for a few years, which made us feel very defeated; My kids are growing up, and they have never been able to have a house that they could consider their real home. My wife and I had moved 16 times in 13 years, and we really wanted to put down roots.I had seen the ads for Veterans United online, but didn't really give them much thought. It seemed too good to be true, and we figured that our only shot was with a small, local outfit. Since we had tried everything else, we decided to give them a try, figuring that the worst they could do was say no.They got back to us immediately, were courteous, respectful, professional, and compassionate. We got an answer about our credit right away. We were not approved, but we were immediately handed over to a team of specialist who were able to quickly identify some things we could to that would get us approved. We followed their directions, called back after we had done so, and they reevaluated us right away, and handed us back to the loan team. After that, it was like clockwork. Everyone we worked with was simply amazing. Every one of them seemed competent and confident, and since this was our first time buying, held our hands through every step along the way. Every one of them was very friendly and helpful at all times. One very important thing was that I was always able to reach someone directly when I had any questions or concerns. Even when unexpected and unusual complications arose on our end, they were able to address them and reassure us right away, and get us back on track. In the end, we found an amazing home in an area we love, and were able to buy it at a much interest better rate than anyone else had ever dared to suggest.They kept in touch, and even sent little gifts to congratulate us. It may sound silly, but that really meant a lot to my wife and me after the treatment we had received from everyone else (and neither of us is the sort to complain about bad service).Honestly, if you are eligible, and you are in the market, give them a try. They will do a great job.

headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

4.5 out of 5 Stars
Would Recommend
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend

My experience with Veterans United has been nothing short of Amazing! This was our family's very first home purchase and I was really nervous about applying for a home loan. I took the plunge and applied on the Veterans United website on a Sunday night and I expected to get a call back within a few days. Out of sheer disbelief, I received a phone call from Greg who asked me questions about my application. I was pre-qualified that same night. After the pre-qualification, I spoke with Billy, our loan officer, who informed me of what I needed to do in order to complete my loan. After submitting the required documents I was able to start my home search and they provided me with an expert realtor to help guide me through my home search. After only three days of home searching, my wife and I found the perfect home. After securing an accepted offer on our home. Beth, our transaction coordinator, guided us through the underwriting process. Beth was amazing! We now have a house that we love and it took approximately 30 days from start to finish. Thank you Veterans United for opening the door to home ownership for the Rushing Family.

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

4.5 out of 5 Stars
Would Recommend

Outstanding service from the entire team! They make the process very transparent and stress-free. I definitely recommend the Veterans United team if you are buying a home.

headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

4.5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend
headshot image of Rob Parham

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
Would Recommend

I found the Veterans United representatives always to be respectful, friendly, accessible and helpful. Their requests for information were reasonable and all I had to do was to provide the financial information that was requested. They gave me confidence that my mortgage application was in good hands and would be approved without difficulty.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

He did what he said he would do.

headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

100% best experience ever with Veterans United. Something that can be stressful and tedious, they assist in it being minimal and ensure you get the home of your dreams.

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend
headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

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3 out of 5 Stars
Would Recommend
headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Veterans United made the whole process very easy to understand and easy to submit paperwork too. I would highly recommend using them.

headshot image of Jacob Powers

Loan Officer: Jacob Powers

NMLS# 1565057

5 out of 5 Stars
Would Recommend

VA home loan helped us get the home we wanted. Thankful

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend
headshot image of Shane Miranda

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
Would Recommend
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Veterans United is the BEST. This is my second home purchase with them. Everything is always a breeze..

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Casey and his team was wonderful helping me with whatever I needed. From day one to the the end. They checked on my progress periodically. Gave me pointers on the market but never rushed me or made me feel uncomfortable thru the process. When my fist realtor did not work out, they immediately found me another. Who by the way worked out fabulously. I’d recommend Veterans United Loans to all my friends

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
headshot image of Josh Schultz

Loan Officer: Josh Schultz

NMLS# 896562

More Reviews

See all 441,294 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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