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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,458

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 430,458 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend
headshot image of Matt Bretz

Loan Officer: Matt Bretz

NMLS# 1281964

5 out of 5 Stars
Would Recommend
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend
headshot image of Juliana Francisco

Loan Officer: Juliana Francisco

NMLS# 1126762

5 out of 5 Stars
Would Recommend
headshot image of Nate Reeves

Loan Officer: Nate Reeves

NMLS# 856448

5 out of 5 Stars
Would Recommend
headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

Great work, thank you.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

I really appreciate the patience that Chance and the crew showed. The understanding of newcomers not knowing the process and constant asking for questions and willing to respond at anytime. May GOD continue to carry you and keep you in his grace. Thank you Selena and Kevin Crowder

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

3.5 out of 5 Stars
Would Recommend
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend
headshot image of Michael Ellis

Loan Officer: Michael Ellis

NMLS# 1441197

5 out of 5 Stars
Would Recommend

It was quick easy and awesome! My team was wonderful.

headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

4 out of 5 Stars
Would Recommend
headshot image of Kelly Foote

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

Very professional, with a very good and easy to navigate portal. Easy access to all the info we needed, very simple to upload and download documents. We knew what was going on all the time and everyday we were informed accordingly.t

headshot image of Jesse Francisco

Loan Officer: Jesse Francisco

NMLS# 1229823

5 out of 5 Stars
Would Recommend

Speedy and efficient processes

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Love the agent

headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

4.5 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend

Our loan specialist, Brenda Mertz, was awesome!! She helped us to understand things we really weren't sure of. She's very good at her job. She made it easier to deal with the underwriters. Thank you, Brenda!!

headshot image of Brenda Mertz

Loan Officer: Brenda Mertz

NMLS# 1654336

5 out of 5 Stars
Would Recommend
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend
headshot image of Paul Perez

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Billy Watkins and his team have been nothing but terrific for us. Victoria and Melissa really made sure all of my questions were answered in a timely manner.

headshot image of Billy Watkins

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend

It was a very lovely experience working with Veterans United, very friendly, experienced, and professional

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

0.5 out of 5 Stars

Veronica was TERRIBLE! she screwed up our account big time. Thanks her to her we had to pay more money out of pocket then we were supposed to and she LIED constantly to us and our realtor saying we were getting our money back and that was not the case. Veronica had no idea of what she was doing.

Response from Veterans United

Hello Christopher, we appreciate your feedback. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. We would like to learn more about your experience. A member of our Client Advocate team has attempted to reach you for help improving our service for future customers.

4 out of 5 Stars
Would Recommend
headshot image of Zachary Nelson

Loan Officer: Zachary Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend
headshot image of Ella Owens

Loan Officer: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Although none of my other family could use VA benefits, I would recommend Veterans United, so they could pass the information on to other veterans. The entire team has been an invaluable source of information and support.

headshot image of Josh Schultz

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

More Reviews

See all 430,458 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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