Constant and clear communication on what material was needed and the deadlines in which it was needed
Excellent service
Great communications and very helpful in overcoming obstacles.
Friendly team to work with
Tim weust is a legend.
It was really easy to upload documents and know they were all in on spot - no chasing paperwork and wondering where something went. The site is extremely user friendly and provides all the needed information in one place where it is easily accessible. The articles and videos are very well done and informative!
Easy very well laid out
Your website made the paperwork process streamlined and very easy to do.
The reason for the 9 is that whoever reviewed the receipt for wire transfer of the gift money and reported that it had come from a different bank and a different account number than those detailed in the gift letter did not look closely at the receipt. The header of the receipt had a bank corporation name, but the routing number was for the bank noted in the letter, and the account number was identical to the one in the letter.
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Everyone made me feel completely comfortable with the entire process, and genuinely cared about me and my family's need! They were very helpful and always available whenever we needed them! The entire experience was GREAT!!!
every one was amazing assisting me all the way through. Great customer care.
Easy experience.
Started out a little rocky but got everything smoothed out and we got it done!!!
