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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

416,210

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 416,210 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

I HIGHLY recommend using veterans united. We have a beautiful home thanks to them!

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
Would Recommend

I won't buy a house without going through veterans united.

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

Nothing but the best, every time!

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend

I'd also like to give a shout out to Laura Henzler and Annie Kauffman. Just a completely flawless experience from start to finish. Thank you for the phenomenal concierge services and check ins on the underwriting processes. These ladies along with Jon were my dream team!

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend

I'm filled with gratitude. Thank you so much.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Tim and his team at Veterans United were phenomenal in helping me achieve the American dream of becoming a homeowner! I would recommend Veterans United to anyone that’s trying to become a homeowner!! You will always be a part of my family!

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend
headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

5 out of 5 Stars
Would Recommend
headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars
Would Recommend

The entire loan team was extremely helpful and I’m glad to have them appointed to us to help find a home. We have done this 2 other times in the past and this was the best out of them all. Rachel answered every question, no matter how simple or complicated it may sound. Everyone got back to me in a reasonable amount of time. I appreciate everyone’s hard work and dedication for this process.

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
Would Recommend

The overall experience was def new to me as a first time home buyer and I was expecting a more smoother and efficient process. I was disappointed with the lack of communication and or urgency with the title company and the lenders stepping in and providing the necessary documentation to get the close down in a timely manner. I had to change my day off 3 times due to the closing date not happening on the day it was suppose to and I am glad my job was very accommodating in letting me switch my day off.

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
Photo submission from Westin L.
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars
Would Recommend

I am extremely happy that I chose Veterans united. When I was first looking for pre approval online I actually assumed this was some kind of gimmick or scam but it took just a few minutes on the phone with Aaron and his team to realize that Veterans United was committed to helping me successfully close on my new home. After undergoing a difficult divorce and needing to start over it was refreshing to work with people who wanted me to be successful in this process. I recommend Veterans United to any veteran looking to purchase a new home. They have a wealth of resources at their fingertips and are with you through every step of the process. Very different from all my previous experiences.

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
Would Recommend

I couldn’t have asked for a better team to help me throughout this process. It was a stress free experience thanks to everyone that guided me along the way. My first home buying experience was stress free thanks to everyone at Veterans United

headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

5 out of 5 Stars
Would Recommend

Veterans United was absolutely fantastic from the beginning - to evaluating our credit, pointing us in the right direction to improve upon our credit, providing timely follow ups to ensure we remained focused and on track, educating us to insure we were able to obtain results as timely as possible. Thoroughly explaining the process, educating us along the way and constant follow ups to insure we were content with our progress. We were searching many various areas in Illinois, determined to find not only an affordable home but a home we would love that checked all our boxes. They were quick to find us a realtor for wherever our interests took us.
We were unfortunate to fall in love with a house, which we didn't find out until the seller
had accepted our offer that he was court ordered thru his divorce to sell his house. We began to suspect that the seller was less than pleased to leave his home when his contingency period allotted to find a satisfactory residence came and went. As we really
loved the house we remained vigilant and waited. 5 mos later after the seller's court date he disclosed the judge had ruled that if he provided his ex with half the sale price of the home, he would be permitted to keep his home. It was very disappointing for us to realize that the house we had chosen would never be ours. VU staff were all very accommodating and did everything they could to help us find a new home.
We are very happy with our new home and believe that everything must have been designed to have happened just as it did. Even though at the time I would not have believed that we would have been able to find a better home, the home we purchased is exactly that. Thank you VU for standing by us and patiently guiding us through this search to help us find our new home.

headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
Would Recommend
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

3.5 out of 5 Stars
Would Recommend
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

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5 out of 5 Stars
Would Recommend
headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

I thank the entire team for your attention to detail and due diligence to get the job done. Thank you to Dennis the secret weapon at the end of this journey, thank you for getting us over the hump!! things turned out better than we expected.I have to make space for the great and wonderful Oz, the wizard to the madness Lupe Ortiz, you're a bad Girl and I humbly bow to your genius my sister. So easy to talk to while correcting my past mistakes. You're a ministry by yourself, thank you for all your help. If you didn't know your job, I would have been stuck possibly not ready in the timing I needed to be. Thank you again too everyone!!!

headshot image of Cass Jones

Loan Officer: Cass Jones

NMLS# 2303829

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
Would Recommend

Shout out to Emily too, thank you!

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Alea Schuyler

Senior Loan Officer: Alea Schuyler

NMLS# 2018647

4 out of 5 Stars
Would Recommend

Worked out great for me and high appreciate all the hard work you guys put into getting this finished for me

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

Not the first nor the last that I will reach out to Laura and her team as well as recommending them

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

More Reviews

See all 416,210 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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