Rachel Bruce and her team kept us informed about everything we needed to do and what the team was working on, on our behalf. We did our tasks and the team worked theirs--GREAT outcome.
Veterans United took the intimidating task of home buying and made it easy. The realtor we were assigned was helpful and knowledgeable about the area and the VA loan process. Our loan team was timely and insightful. I would definitely recommend Veterans United to any veterans looking to buy a home.
Loved Veterans United!! David and Kayla were so easy to work with on buying our home!! I would highly recommend them!
The whole experience was less scary than what I’ve heard, Kyle and Tom made everything clear and simple.
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The best experience we could have asked for in a mortgage company. Really take care of veterans during the home buying process. Highly recommended
the entire process was great
Veterans United made the loan approval process and purchasing a home very comfortable for us Our experience working with them was excellent
Veterans United made our first homebuying experience a positive one. Our Loan Team was awesome! They were extremely pleasant throughout all our communication, and they were always patient with us newbies. If you want to work with people who truly care and who will work hard at getting you your dream home, then go with Veterans United. You won't regret it!!!
As an Real Estate Agent myself I found the service with Veterans United to be the best I've seen in the industry, I'm recommending Nick and his team to all my veteran clients.
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Outstanding job from the Veterans United Team. They were very helpful explaining each step of the process from the initial pre-approval to cleared to close. I am very pleased with Kollin and Lauren in getting me closed in less than 45 days and recommend Veterans United to other Veterans looking to buy a home. You will not be disappointed.Randy Durley
went the extra mile. quick to respond to issues. on top of everything. true pro.
We chose Veterans United because they had a lot of good reviews. We however had a very poor experience. Everything was a hassle. No body ever knew anything. Our loan office handed us over to another point of contact and she was always without answers, always had to "check with her team". Paperwork and verifications were a hassle. We waited on a 3rd party verification that literally took weeks, when a final paystub should have been sufficient enough. Our closing date was moved 3x and 11 days past the original close date.
Response from Veterans United
Hi Mitchel, we understand the added stress that comes with unexpected changes, and we want to thank you for all the effort put forward to finish out the process. Our Client Advocate team will be researching the communication issues you have acknowledged in your feedback. Thank you for providing this information to help us continually improve our service.
