things did not go well toward the end of the process and our agent was quick to point fingers instead of owning the conclusions himself.
Response from Veterans United
Gregory, we're sorry to hear you had a negative experience toward the end of your home purchase. We know mistakes happen and when they do, we take responsibility for them. Please reach out to our Client Advocate team if this was not your experience. We'd like to know more about your personal experience so we can look for areas of improvement. Thank you.
Our experience with Veterans United was nothing but amazing at every step of our Refinance process. Having worked with Rob Parham and Becca Wholey was an enormous pleasure, they give us prompt and responsive customer service when we needed help at any stage of the RIFI process. ROB and BECCA ARE OUTSTANDING AND AMAZING INDIVIDUALS!!! We, my wife and I, were kept informed throughout the whole process which kept us informed from start to finish.Their documents website and web portal was outstanding, documents were accessible and easy to manage. The RIFI process experience was stress free and simple. Becca went beyond the call of duty by providing her cell number and contacted us via text message. BOTTOM LINE ROB PARHAM, BECCA WHOLEY, AND VETERAN UNITED ARE EXTRAORDINARY AMAZING!!! (10+ STARS)
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Experience first-hand why 358,391 homeowners give us a perfect score!
I would recommend them without hesitation, they where amazing keeping informed and answered any question I had. The best part Danny sat me down and talked me through the contract so I knew what was going on and happing.
Veterans United Home Loans were easy to work with, kept us in the loop on the whole process and provided sound guidance through the complete process! Thank you for a job well done!
As a whole, or broke down individually we couldn’t have asked for any better group of people for this process from the receptionist through closing we were greeted with smiles and true professionalism.
I’m so happy I chose to go through Veteran’s United! From day 1 all through closing Seth and his team made my experience very positive and way easier than I thought possible.
I highly reccomend!!
I am extremely happy with the loan I received from Veterans United. The service and education I received from Veterans United helped me find a place where I can put roots down. I would definitely use them again!
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Experience first-hand why 358,391 homeowners give us a perfect score!
Thank you team. This has been a developing part of my life. I am super thankful.
Veterans United is an amazing company. The loan specialist Tim Killday, that we worked with was great at communication and answering questions. When we called, he always made time for us, or would call back just as he said he would. When we went to refinance this month, Tanner who worked with Tim, was also amazing. This team is something you can only dream of. We are talking a 30 year loan with great financial responsibility to us as buyers, so to have a team who was working with us and for us, and always making sure we understood and were at ease, was nothing short of amazing. I would HIGHLY recommend Veterans United, and know that anything I need in the future, I will call Tim Killday at Veterans United. Thank you for making purchasing a home a year ago, and now refinancing for lower payments to easy... simply the best team out there!Rocque & Marti Bradley
Very helpful team. Simple guidance to get your documents ready. They gave me good advice to prepare for getting a house. Thank you, Veterans United & team.
Veteran's United made the Va loan process a breeze! It was a lot easier than I thought it would be and my loan officer provided excellent communication. He review all my documents quickly and made sure the underwriting would go smoothly. Near the end the of the process, the loan team was able to expedite the closing process so my closing would be on time.
They always gave me confidence when i was unsure about getting the loan.
