I was extremely pleased initially with how our loan process went, up until the actual closing day. Then we were not notified by anyone of a $4700 difference in closing fees that was supposed to come back to us. Ironically, upon seeking out Veterans United I asked about the lawsuit you lost over this issue - and was assured it wasn’t going to happen. $4700 isn’t a lot to Veterans United, but it is to a family moving around Christmas. Not. Happy.
We were first time home buyers and fairly clueless. James Walrod made the process super easy. He was constantly in contact, even late evenings when it was easier for my husband. He explained everything thoroughly and we now own our dream home!
This is our second home and the purchase experience was exceptional. The agents Amanda and Team member DeAnna are polite and great to work with.
This was our first home buying experience and Veterans United made it very easy from start to finish.
Everyone on the team was a real pleasure to work with.
V.U made my entire process from start to finish enjoyable for such a stressful time. I was moving through the process with such ease.
My wife and I have purchased home before but this experience was the less stressful, fast and prepare every documents so well that the underwriter only took 20 minutes to approve the loan.
The paper word(not vets united fault) was more onerous than I expected. Over 50 documents required. Wpuld have been nice to know in advance.
There was a lack of communication. Lost money on my refinance. Escrow money had to be paid twice. You live and learn. I will be sure to tell others before they think about veterans United
Awesome job thru out. Followed up with us during periods of inactivity. Very Happy! Thank you for your work.
Everyone was great and helpful.
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Dylan and Paul were both great to work with. They were always prompt in document turnaround and answering any questions we had.
It was a great experience for the second time in a row. Thank you!
As a first time home buyer you guys made the process easy and very fluid and i felt like you actually cared
Our experience with Jodi Coons Team was exceptional!Great great group of professionals this company should be proud of. Thanks
