Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,291 reviews
874 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,291 unfiltered reviews

5 out of 5 Stars

Bill and his team went well above and beyond. The whole process went far smoother than I expected.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars

Outstanding!

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

My officers were. Katie Smith and Gray Grimm and they helped us through everything. The app made everything so much easier and they explained everything and answered quickly all of our concerns.

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars

OUTSTANDING OUTSTANDING TEAM!!!!!!!

headshot image of Victoria Colson

Loan Officer: Victoria Colson

NMLS# 2340924

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars

I went though the entire home loan/buying process while deployed overseas and Veterans United made it such an easy and pain free process. I was thoroughly impressed and happy.

headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

5 out of 5 Stars

Was a patient process and streamlined information

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars

My team people Brice Tyler Hannah Zac were always there for me when ever I called - polite, helpful and friendly . There is a lot of paperwork but with a great team that is very encouraging you will be successful in obtaining a home My team was outstanding Thank you all for your patience and efforts.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

Ready to see for yourself?

Experience first-hand why 367,478 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars

Ryan and Kelly were great during this experience. They answered calls frequently and when I couldn’t reach them, they called back quickly.Reliable and knowledgeable about every question we had. I am absolutely going to tell veterans to look to you guys when buying a home

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

4 out of 5 Stars
headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
Photo submission from Kevin H.

I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars

Easy, had all the help we needed to get through this home buying situation

headshot image of Mickey Mendoza

Loan Officer: Mickey Mendoza

NMLS# 2506409

4.5 out of 5 Stars
headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

4 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars

Bill was great to work with . Made this whole process smooth and fast .

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Veterans United helped me more than any other lender. They truly worked with me to get what I needed.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

Veterans United did a great job getting us the house we wanted while walking us through the process.

headshot image of Melissa Seboldt

Loan Officer: Melissa Seboldt

NMLS# 1061400

4.5 out of 5 Stars
headshot image of Kristofer Doran

Loan Officer: Kristofer Doran

NMLS# 2756903

5 out of 5 Stars
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

0.5 out of 5 Stars

This is supposed to be a VA home loan, not conventional. I should not be paying PMI. I also do not pay County taxes so that portion of escrow is incorrect. I only pay homeowners insurance. So, where's all that extra money going? Not to me, not towards hazard insurance...
Of course, it's my fault that I didn't see this when signing original mortgage documents so I'm just getting screwed. Not anymore, I'm refinancing with another lender who can do it right. This is disgusting.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

4 out of 5 Stars

People we worked with were amazing.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Photo submission from Douglas M.

Everyone of their staff was extremely responsive, knowledgeable and helpful. They made the process flow and made our dream of buying another home possible.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
headshot image of Brett Kenney

Loan Officer: Brett Kenney

NMLS# 2094807

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $100,000 toward your new home! No purchase necessary; see official rules for details.