Fantastic work, always available for questions or help during the loan process and even after closing and beyond. Second loan thorough Jacob halls team and as always a happy customer.
The team was on top of everything for me and made the process that much smoother, happy to work with them all again in the future!
Mallory‘s compassion and drive for taking care of her clients is a true gift. Mallory not only cares about her clients getting into the home that they desire, but who is on their team and taking care of them!
Yes, I would definitely recommend the team I had to help me maneuverer through the homebuying process. If I had to do it over again, I would want the same team. And Jeremy, was phenomenal, kind, understanding and I felt so confident throughout each phase of the loan. I didn't know about VU, but from this point on I will recommend all I encounter who wants to buy a home to VU.
The overall service was exceptional, providing a comprehensive and attentive experience from start to finish. Patrick and all the staff demonstrated remarkable professionalism and diligence, promptly resolving any questions or concerns I had. I've never received such outstanding service before; the transition was easy . I am truly satisfied with the experience and grateful for the support. God bless you all.
VU was an amazing experience for our first-time home buy. I was continually impressed with how much thought and effort they've clearly put into crafting the experience: they covered all bases. I felt highly valued as a person. Dean Crippen was our awesome loan officer. He and his associate Sean Allen (equally awesome) were both energized to get the win for us. Dean and Sean were diligent about keeping the process on track and moving forward quickly, keeping all parties connected in. We started the process on May 22 and closed on the house, keys in hand, on June 24. That's speed! They were highly communicative and knowledgeable. I couldn't ask for a better experience. My family and I are so happy with our new home.
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Tonya Dawson and Jimmi Kriz along with everyone else were great. They addressed all my concerns and answered all my questions, but which I had many, in a timely professional manner that I could understand. Tonya and Jimmi were very patient with me and I can assure you I was not the easiest customer they've had. Really appreciate everything they've done and would definitely recommend them.
The process went extremely well. The team handled all our questions quickly and provided easy to understand answers.
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Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!
Tommy and his team did an excellent job, having the documentation ready and answering questions about the loan. They were very diligent and proactive. Fantastic job.
Maggie and her team were great and answered any questions I had in a timely manner.
Bill made the process so smooth. Veterans yook care of more than we expected. Thank you!
I had a great experience with Veterans United purchasing my first home using my VA loan benefit. My loan officer, Eric, along with the lending team, were very helpful throughout the entire process and worked through any issues that came up along the way. Communication was great, and I always felt informed about what was needed next. I’m very grateful for the support I received and would definitely recommend Veterans United to other Veterans looking to purchase a home.
The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.
Y'all were so nice and helpful. Y'all even helped with not just the house but helping out get our utilities on and had so many helpful information. Thank y'all for all you have done
Thank you all for making this home buying process easier. Also, I appreciate the Air Force plaque sent home following closing. Thank you again.
Some people were good some people I had to beg them to send me stuff they said they would send a week ago on multiple occasions. Some people would have good response times (within a couple days) some people would ghost me for weeks after I tried multiple times to get into contact with them. Some people when I needed something from you guys would get me my help. Some people the only time they would communicate with me is when they needed something from me.
