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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

471,898

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 471,898 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

Even when things are quiet and you're wondering what's happening, they're working hard behind the scenes making things easy for you. Just know that the quieter things are, the more that's getting done. Great company to deal with and ready to work through any complicated issues for a great experience.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend
headshot image of Christopher Bowen

Loan Officer: Christopher Bowen

NMLS# 2486519

5 out of 5 Stars
Would Recommend

Brittany and Christopher was amazing to work with. Brittany made the process clear and assisted with all documents needed for the process. She helped ensure that we had no delays on our end to close. Would highly recommend.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4.5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Nathan and Lisa were OUTSTANDING! made the buying process so easy and understandable. Every question was answered swiftly and efficiently! Definitely would want to work with them in the future!

headshot image of Nathan Jackson

Loan Officer Team Lead: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend
Photo submission from Reginald B.

The entire staff is amazing my entire process was seemless and stress free

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
Would Recommend
headshot image of Kelly Tolster

Branch Manager: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
Would Recommend
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Would Recommend
headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

5 out of 5 Stars
Would Recommend

We had a great experience working with veterans United. Chance, Bryan, and the team were very kind, helpful, prompt working to help us get approved. Very grateful!

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

My loan officer Tyler was absolutely outstanding and extremely knowledge throughout the entire process. Veterans United has really made my family’s dream come true.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend

This was the Best Mortgage process I have experienced.
Tyler and his staff guided me through every step with courtesy, knowledge, and professionalism. There were no surprises and they were always one step ahead from start to finish.

headshot image of Tyler Stump

Loan Officer: Tyler Stump

NMLS# 2734910

5 out of 5 Stars
Would Recommend

Cannot say enough about how well Kelly and her team made my home purchase so easy. From day one Kelly listened to our questions and never felt like we were "just another number". It was like talking to family. Home buying can be stressful. She always was there to answer our questions. Outstanding customer service Kelly! We are so glad we went with Veterans United opposed to other lenders I have used in the past. (NFCU)
THANKS AGAIN! I would highly recommend.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend
Photo submission from Dwayne B.

Jon, Jason, Kyle and the entire team were incredibly helpful from start to finish. They made the process so straight forward and helped me throughout the journey from getting pre-approved for my home loan to supporting me to the closing day finish line!I got a very competitive interest rate that really helped me stay on budget, I cannot recommend Veterans United enough!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Excellent service

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

3.5 out of 5 Stars
Would Recommend

Depending on what the financial situation is and what your goals are this can be the way to go.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

I have nothing but praise for my Veterans United Dream team. From the initial contact to signing on the dotted line, everyone on our team was professional and very good at what they did in getting my family and I into our dream home. My loan officer Scott Finklang kept me on task with getting my credit where it needed to be for approval. Matt Hudson in underwriting made sure all my needed documentation was in order. Julia Lubbering my Concierge was always available if I had any questions or concerns. Last but not least my reality dynamic duo of Lisa and Sangty Mam helping us find the perfect house. The most important part of the process was even when we hit a setback (there were a few) the team kept us thinking positive. And that's something I can really appreciate now looking back. If any of my fellow veterans are thinking about a home purchase, this is the place to go to. Thank you so much everyone for your hard work. My family and I appreciate everything you did for us.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

4.5 out of 5 Stars
Would Recommend
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

All deadlines met quickly and had the CTC early, which was very reassuring for all.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

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5 out of 5 Stars
Would Recommend

Veterans united made my refinance very easy . They were on top of things very professional great service.

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
Would Recommend
headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

4.5 out of 5 Stars
Would Recommend

Wish we would of gotten all of our goals at once instead of a couple at a time.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
Photo submission from Derek M.

To everyone involved in my process to purchase this beautiful home, I would like to thank each and everyone of you for the amazing work you did thank you and may God bless you all. Our realtor Laura she definitely showed my wife and I how to relax doing this whole thing and never left us in the dark, she was absolutely amazing

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
Would Recommend

Mrs. Debbie and here team were amazing through the entire home buying process!

headshot image of Debbie Beasock

Loan Officer: Debbie Beasock

NMLS# 1177896

5 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

More Reviews

See all 471,898 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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