Everything was great from start to finish. Always kept me informed.
I cannot say enough great things about my experience with Veterans United Home Loans, especially the exceptional service I received from Christy!Refinancing a home can sometimes be stressful, overwhelming, and filled with uncertainty, but Christy made the entire experience feel effortless. From beginning to end, she demonstrated an incredible level of professionalism, dedication, patience, and genuine care. She went above and beyond to ensure that every question was answered, every concern was addressed, and every step of the refinancing process was clearly explained.What truly sets Christy apart is that she doesn't make you feel like just another customer or loan number. She makes you feel like a priority. Her communication was outstanding, her attention to detail was impressive, and her willingness to go the extra mile made all the difference. It was obvious that she genuinely cared about helping my family achieve the best possible outcome.As someone who has served 20 years in the military, I especially appreciate working with people who understand the importance of trust, integrity, accountability, and taking care of others. Christy exemplified every one of those qualities. Her commitment to providing exceptional customer service is something that deserves to be recognized.Veterans United should be extremely proud to have someone like Christy representing their organization. Employees like her are what turn a good company into an exceptional one. She didn't just help us refinance our home; she made the entire experience positive, comfortable, and memorable.If you're a veteran considering purchasing or refinancing a home, I wholeheartedly recommend Veterans United Home Loans. And if you're fortunate enough to work with Christy, you're in excellent hands!Thank you, Christy, for your hard work, dedication, and truly outstanding service. You have earned my trust, my appreciation, and my highest recommendation!Five stars simply aren't enough! ⭐⭐⭐⭐⭐
Both Drew and Cori were gems to work with. Very responsive to questions, which we had many!! Would 100% recommend to veterans!
We could not be any happier with the way our loan process went! James did an amazing job. We thank you for everything you guys have done!!
The entire team was amazing, rate a 10/10. Team worked quickly to get me into my new home at an earlier than expected date. Communication was great. I have nothing but good things to say.
Home buying was a team effort that made everything easy and safe. If I had questions, Christy’s team was on standby to make sure I was getting the best guidance available.
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The underwriting part was horrible! Chad and Jamie were helpful and great though.
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The folks at Veterans United from the start to the finish were there working with me to find my home . Recommending a Realtor and keeping me apprised of each step . I was amazed at closing in 30 days was even possible. I would recommend them 100%.
They were very helpful and were quick to answer any questions I had! They made this the easiest home buying experience a person could ever have!
Too many mistakes
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Veterans United are great they really go above and beyond helping Veterans.
I would absolutely recommend them to family and friends! The entire process was very quick, smooth, and efficient. Lindsay, our Loan Officer, went above and beyond to provide exceptional assistance, guidance, and support throughout the process. Kaylyn and Tre were also extremely helpful, friendly, and responsive. We truly appreciate everyone who helped make this experience such a positive one!
Philip and his team were very responsive. They were knowledgeable and personable. I enjoyed every encounter with them.
First home secured. Big thanks to Veterans United, specifically Sam & his team who streamlined the process and made it insanely easy to go through.
I am genuinely disappointed with my recent experience with Veterans United, especially given the many times I have previously taken out a VA Loan. The process left me feeling frustrated and disrespected, particularly due to several irrelevant and inappropriate questions. For example, I was asked why I was purchasing a new home just fifteen miles away from my previous residence, a question that felt unnecessary and distasteful. Additionally, when I began the loan process, I was advised to wait for potentially lower rates, but instead, rates increased and I received no follow-up from my loan officer. I had to reach out myself to lock in the rate before it increased further, making it clear that my best interests were not prioritized. Overall, this experience was deeply disappointing.
