Buying a home for the first time is daunting and stressful, but every step that VU was involved in was flawless. Drew, Tyler, and Melissa were amazing, communicated clearly and always had time for us. I never left any conversation with more questions than answers. They went above and beyond to answer our questions and make sure that we stayed informed, confident, and happy with our progress from start to finish.
Ryan and the team were awesome and always accessible! I had previously used Veterans United and the service was and continues to be OUTSTANDING!
I think team should be on the same page a little more. We had one person take a requirement off and then another add it back on only to take it back off. Otherwise everything was great
Justin was always available and incredibly helpful toward our questions and concerns. Him and Amy were very ready to get things moving and not allowing any paperwork to sit. They made it all a smooth transition and allowed for little stress to remain with us.We are very grateful for their help in this time!
Dustin, Kaitlin, Colleen, and the whole team were great. Made the process very smooth, will definitely use them in the future.
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Stephen Erickson and the loan team that I had did a phenomenal job. They made this whole process stress free.
Austin is, hands down, the best loan officer I have ever had, and after four home purchases, I'm not easily impressed. He was invested from day one and went the extra mile every single time we talked. I've worked with other loan officers, but none of them made the process feel quite like this.He checked in almost daily, and I'll admit those updates became a highlight of my week. Evenings, weekends, whenever I reached out, there he was. He's set a standard I don't think anyone else could match.I can't say enough good things about him. If you're starting a home search and want the best loan officer, Austin is your guy.Moving to a new place often results in finding new friends. He’s the type of human I want to be friends with. Kind, hardworking, and really invested in you.Once you work with him, you won't want anyone else. I already miss our daily check-ins.Thanks again, Austin.
Outstanding experience
As a first time home buyer there was a lot of nervousness, but everyone involved from helping me build credit, and keeping me on track thru that phase was great.
The real estate agency, Brianna Crenshaw, did a phenomenal job, communicating, bringing a plethora of knowledge and understanding.
Craig has been there since the beginning, and we want to pass on our thanks for escorting us thru it all.
All the parts worked together and we are looking forward to the next chapter. Thank you all!
Brent and Nicky are awesome!!!
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Britney was amazing to work with! This was our 2nd time working with her on a home loan and it couldn't have went any smoother!-The Kazy's
Andy was amazing! He helped us with all of our questions, all time of the days. We really appreciate all of his help and guidance towards our first home. Thank you Mr. Andy!
Brandon and his entire team, as always "Go the Extra Mile" and ensure that a smile is always on our faces! Their attitude, professionalism, kindness and care certainly show through the efforts of this team! You never dropped the ball and kept in step with every timeline! There was no pressure, but I can certainly feel your enduring presence! You were always there with the right answers!I'm so glad to be a part of the VU family! Thank you so much!!!😇From a Joyful home owner, Tanja🤗🎉
I was surprised at how available veteran's united was to answer my questions at most any hour. Thank you
Great working with the Danielle, Kara, and the team.


