Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
474,085 reviews
643 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 474,085 unfiltered reviews

5 out of 5 Stars

When we contacted Veterans United the process was pleasant from getting our preapproval letter to closing on our new home. Everyone is very professional with the information and courtesy for any questions and concerns.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

Working with Veterans United was a very smooth easy process!

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

4.5 out of 5 Stars
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars

I would absolutely recommend Veterans United. They are great to work with. Dylan Edwards and his team were amazing and did a fantastic job in getting us to close on time.

headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
Photo submission from Roselyn L.

Yes, I would definitely recommend the team I had to help me maneuverer through the homebuying process. If I had to do it over again, I would want the same team. And Jeremy, was phenomenal, kind, understanding and I felt so confident throughout each phase of the loan. I didn't know about VU, but from this point on I will recommend all I encounter who wants to buy a home to VU.

headshot image of Jeremy Henry

Loan Officer Team Lead: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer Team Lead: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

Veterans United help make buying our dream home a reality. They answered all our questions, and there were a ton. They were responsive and great at communicating and keeping us informed. I seriously could mot have asked for better service.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Zachary Nixon

Loan Officer: Zachary Nixon

NMLS# 2674597

5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer Team Lead: Todd Keicher

NMLS# 447595

Ready to see for yourself?

Experience first-hand why 378,419 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Michele Young

Loan Officer: Michele Young

NMLS# 408897

5 out of 5 Stars

Now I'm sitting here in my home, because of all of you at Veterans United! I worked closely with Ida, Megan and Randee, very happy and impressed with your diligence! More so that I can fathom all the Veterans you've assisted already. I can't thank you enough. I did recommend your team to one of my neighbors yesterday. I'll be in touch time to time! 🫂😁

headshot image of Randee Barr

Senior Loan Officer: Randee Barr

NMLS# 634652

5 out of 5 Stars
headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars
headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

5 out of 5 Stars

Randy Groner was the #1 reason we went with VU over Navy Fed. We trusted we were in good hands and he came through with answers to every question. Our entire team (Levi, Tre and Randy) were on top of things and confirmed we made the right decision.

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
Photo submission from Jackson B.

Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
headshot image of Haley Denney

Loan Officer Team Lead: Haley Denney

NMLS# 1501441

5 out of 5 Stars

This is my second time working with Rachel Gruber as my loan officer. I am thankful for her patience and working with me to ensure I have the best home buying experience. Also her team was great and communicated well throughout the buying process.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

4.5 out of 5 Stars

Another deal closed without a lot of complications! The VU Portal is one of the best tools available. It kept the entire process organized by clearly showing my assigned tasks and tracking them as they were completed. Whenever an issue arose, I was notified immediately, which allowed me to respond quickly and keep everything moving forward efficiently. I would absolutely use VU again and highly recommend it! Ross and his team are amazing‼️

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

Absolutely a smooth experience. The team was so informative and pleasant to deal with. My husband and I highly recommend!!!

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

Ready to see for yourself?

Experience first-hand why 378,419 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Corey Jackson was phenomenal and so easy to work with. His professionalism coupled with his astute manner made me feel as though this home buying experience was unforgettable. From the first day on the phone with Corey I knew that Veterans United would be our choice. We had several other competitors that wanted our business, but again Corey was the anomaly that set a standard that drew us to VU. He called me in each process and step of the venue to ensure we understood all the technical terms as well as ensuring there were no surprises when it came to cost. Corey deserves to be elevated to the next level and should get more recognition than I can give Thank you VU and especially Corey for a seamless process in buying our fabulous home. Top notch, exemplary, and profound service Corey and your team. I would most definitely recommend you guys as we have a first time buyer we know that will be purchasing a home in the next several months. He is already excited to work with you all. I have already informed him that we will request Corey to be his Loan Officer. I have went through many home buying processes and Corey has made this particular time the best I have encountered. What more can I say about Corey, a consummate professional, a Leader with exceptional customer service skills, and a true Hero who care about Vets and people. My Man, Corey Jackson, keep bethe blessing that you are!!!!!

headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars

From the moment I was paired with my loan officer and her team, I felt complete confidence. Tammy was exceptionally knowledgeable, quick to answer every question, and an absolute rockstar who made the entire home buying process seamless. I am forever grateful for her and her wonderful team, and I would gladly work with them again or recommend them to friends and family.

headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars

I thought everyone did a great job from explaining everything to me to guiding me through the process and keeping me informed every step of the way. Very professional and very good at what they do.

headshot image of Nick Kundert

Loan Officer Team Lead: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars

These guys really did great and communication was great

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Photo submission from Geneva M.

The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

I thought the process went expediency and right on time as I needed it in my life

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

5 out of 5 Stars

In fact a relative did just use you in Boise as well, and closed a few weeks ago.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

4 out of 5 Stars

Even when nothing has changed and you’re just waiting reach out also maybe be a little more descriptive when asking for things like tell people what you need it for to clarify things repeatedly asking for a dd214 instead of saying I need to shore up your employment history would haves saved me so much time and stress.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

4 out of 5 Stars
headshot image of Billy Wundrack

Loan Officer: Billy Wundrack

NMLS# 2736682

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $75,000 toward your new home! No purchase necessary; see official rules for details.