Kai and his team were great! It was awesome having someone on-island.
Whitney and my whole team were awesome. l highly recommend Veterans United and am glad that they were the ones to reach out to me.l dont think any other company would have gave the attention that they have.If or when l buy another property, l will not hesitate to use Whitney and her team again.
Thank yall from me and my wife.
I applied with Veterans United late one night on a whim, honestly not expecting much — I was in the middle of a frustrating experience with a local credit union and had pretty low expectations for how this would go. Joshua Schmidt called me the next day, less than 24 hours after I submitted my application, and said "You're good to go, let's get the VA appraisal scheduled." I genuinely couldn't believe how fast and straightforward that was compared to what I'd just been through elsewhere.From there, Richard Litzinger (Loan Coordinator) took over and ran point on communication with my real estate agent, the VA appraiser, and everyone else involved, all the way through to closing. I know reviews here tend to show up under the loan officer's profile, but I don't want Richard's work to go unrecognized — he was the one keeping everything moving behind the scenes and made what could've been a stressful process feel completely handled.Between Joshua's responsiveness at the start and Richard's follow-through to the finish, this was hands-down the smoothest, most professional part of my home-buying experience. Highly recommend both of them and Veterans United as a whole.Update: A few days after closing, I got a sketchy-looking email claiming my homeowner's insurance was about to be cancelled for non-payment. I emailed Joshua about it not really expecting a fast response since the loan was already closed — but he got back to me right away, put in a ticket, and had it fully sorted out within about an hour. It's reassuring to know the support doesn't stop once you have the keys.
I got the best help ever they worked with to get my first home I appreciate it
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Veterans United made my home buying journey painless and easy!
The Loan Team is easy to contact and responds to all questions and calls.
She was great
Heather made this entire process easy. She came to our closing, was responsive to our questions and laid out many different options so we could use our money wisely. I would highly recommend VU.
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I’m so glad we decided on working with Veterans United as our Lender. Their team was knowledgeable, responsive and went the extra mile to ensure that we received the most competitive rate for our home loan. I was easily able to track where I was in the purchase process through the portal and I received regular updates via text and calls. Seriously the best communication and most thorough no matter the time of day, my questions/concerns were answered. Thank you so much Lisa, Melissa, Gavin and Dylan for taking the stress out of purchasing a home you all are amazing ❤️✨
Kelly and Suzanne did an amazing job, thanks to them im in my beautiful new home
My team did not leave my side throughout the whole process! I am extremely grateful for everyone who helped me out because I would of not been able to do it on my own. Thank you to Laura, the credit card expert who helped my credit get to where it is now! Joel youre amazing!! He was there for me since the beginning of this whole process almost 9 months ago now!! If I could rate everyone a 20/10 I would! THANK YOU VETERANS UNITED ❤️
Laura went above and beyond and stuck with us every way of the step to buying our new home.


