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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
452,779 reviews
601 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 452,779 unfiltered reviews

4.5 out of 5 Stars

Veterans United throughout the process helped me to get my home and ensured I understood every step. Dylan, Evan and their team kept me informed, my stress not so high, kept me in the loop, and didnt hide anything from me as well as answered any and all questions I had. This made my process smoother and I was able to keep mostly calm. They didnt push the envelope nor try to get me to go over my comfortable amount. Really appreciate what they have and continue to do for me in purchasing and even refinancing.

headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars

Jon And Beau did a wonderful job. They are PROFESIONAL QUALITY!

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

My team at VU was on top of everything. I could not have had a better first time experience. The communication was perfect and they made me feel very secure in my decisions.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

4.5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Photo submission from Jesus G.

They helped me with the whole process from start to finish, guided me all the way, making sure I had all my questions answered. The process was very simple. And I know they can do the same for you. Don’t be afraid to give them a try. Being a veteran and using my VA home loan for the first time to purchase, I know who to use if I purchase another home thank you, to the whole team at veterans United.

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars

Taylor and Jeremy were incredibly helpful through this arduous process. Extremely grateful for everyone at Veteran’s United. Highly recommend. Thank you so much. Me and my family are grateful.

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

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5 out of 5 Stars

Maggie Schuh her team did an excellent job in working with me and my wife get the dream home we wanted.

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

4.5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

4 out of 5 Stars

Overall it was a good experiment the loan officers were kinda all over the place when it came to providing information and things you would need. We even asked if we needed certain things way ahead of time and were told no you don’t need it and came down to the last few days and then they asked for the same documents we offered in the first place.

headshot image of Kevin Ohlendorf

Loan Officer: Kevin Ohlendorf

NMLS# 2091574

5 out of 5 Stars
Photo submission from Donavon P.

Veterans United, thank you all so much for allowing me to use your services. This was the smoothest transition ever as you all really do help and take care of Veterans. Huge shout out to Joel and Crosby. They are awesome!!!

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars

Great team who works hard to get you into your dream home

headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

4 out of 5 Stars
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars

This has been the easiest thing I’ve ever had to do! The entire company is beyond all expectations! They cover literally every aspect of the home buying process, they’ll even help change your address for you! Every step was carefully explained, and made as easy as it could be.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

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Experience first-hand why 360,126 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars

Veterans United staff was couteous, kind, efficient and very diligent about all they did. We greatly appreciate their service and would highly recommend Veterans United, especially Phil Smyser, Loan Officer and Tyler Meyer, Loan Coordinator. TY you all!

headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars

You really kept me up to date on what documents were needed and what inspections and insurance was needed. Thank you for helping me purchase a new home.

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

Process was very easy and staff was very friendly and professional at all stages of the loan.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

Wonderful Experience. I never expected things to ever go this smoothly as a first time home buyer. The team that handled my closing and underwritting was amazing.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Photo submission from Eric M.

Thank you for making our dream of homeownership a reality! Words can not express how grateful my wife and I feel. The entire team is awesome! We are forever grateful for the love and hard work you put into making our dream of having a home come true! We pray God’s blessings upon you all!!! Love you!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars

A+++ Justin and his team at Veterans United communicated very well every step of the way, answered all of our questions promptly, and did a phenomenal job to ensure we met the closing date in a very short time frame. I would definitely trust Veterans United again if I was making another home purchase.

headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

0.5 out of 5 Stars

My experience with VU was horrible!

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

My veteran experience, unfortunately, fell through but VeteransUnited found me a loan that was compatible and kept my payments where I wanted them and helped every step of the way I would not go anywhere else. It was the best experience I’ve ever had. There team members helped us every step of the way. and communicated with me best experience I’ve ever had highly recommend VeteransUnited. if you would like a company to stand beside you and help you every the step of the way, this is the best company made our dreams come true.

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

4.5 out of 5 Stars

More communication is needed within VU. During my refinancing process I received a call another department about my late payment that was not to be paid.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

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