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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

442,346

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 442,346 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

I was provided with excellent help, and guidance.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

4 out of 5 Stars
Would Recommend

Was pretty good over all. Veterans insurance not so good. Was literally told that to get homeowners insurance I had to move my auto insurance too. Then when I informed the guy that I had already secured home owners insurance quotes and let him know how much my new premium would be, he said he could not beat that premium. I decided to let him check on auto insurance rates for me and he gave me the same monthly amount that I had already been quoted directly from progressive but wanted $150.00 more down to start the coverage that what I had been quoted directly from progressive. Between those two things I was left with a bad impression of Veterans United insurance. Everything else with Veterans United went great.

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Hello, let me just say. I had tried many times as a 100% connected veteran in the past to get qualified through other loan officers, without any luck. When I met Brandon, he made me feel confident, he made me feel immediately as though I could actually get qualified by just following what it is he tells me to do. For that reason, I followed his advice and now my wife and I are now in a home after years of trying to get qualified. Brandon, and his team are the best lender team I have ever come across. Always there when I had a question, never left me alone, they worked hard to give us the best loan possible. My wife and I are sincerely grateful for all they have done to make our dream come true. Andrew and Rachel Lopez.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend
headshot image of Matthew Gandlmayr

Loan Officer: Matthew Gandlmayr

NMLS# 2486642

5 out of 5 Stars
Would Recommend

VU was very attentive, and got everything done in a expeditious manner. This is the second time I've used Veterans United

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
Would Recommend
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

4 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend

In the past, we have had horrible experiences during our home buying process but not this time and it is all because of the Veteran's United Team including Scott and the very first representative that I spoke with. Unfortunately, I can't remember her name, but she and Scott are a dynamic team.

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend

October 30, 2025Dear Miguel, Ashly, and the entire team,I want to express my sincere gratitude for the support I received in securing the home loan. The team's professionalism and commitment transformed what is often a complex process into a much simpler experience. The user-friendly online dashboard from Veterans United was an essential tool, enabling me to monitor my loan's progress and clearly understand the next steps.I am especially thankful to Ms. Ashley for her excellent recommendation of a local realtor, Ms. Castillo, for her persistence during the house-hunting phase. Additionally, I appreciated the thoughtful gesture from the Veterans United team that arrived yesterday on our front door, and finally grateful for Ms. Castillo's expert guidance throughout this significant journey.I will certainly recommend your services to anyone in my network seeking a home loan.Thank you once again.Sincerely,M. Johnson

headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend

I can't say how much I appreciate the Veterans United team. They did an excellent job of keeping me updated and prepared for each step of process. Their efforts made for a very stress free home purchase.

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

a doctor said that foods that start with the letter "P" are typically good foods to feed a baby.I'm not a doctor but if You a looking for Professional, Pleasant Prompt People when purchasing a property, I definitely recommend The VA United Home Loan. Ask about Mr. Rich Paul and His Team. They Are Partners you are looking for.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend
headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
Would Recommend
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend

Worked with me to get the best out of my situation. Very knowledgeable and very professional.

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

4 out of 5 Stars
Would Recommend
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

I had a super great team

headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
Would Recommend
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

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5 out of 5 Stars
Would Recommend
headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
Would Recommend

You guys did an awesome job.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
Would Recommend
headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars
Would Recommend
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

3.5 out of 5 Stars
Would Recommend
headshot image of Christopher Conrad

Loan Officer: Christopher Conrad

NMLS# 2680963

5 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

More Reviews

See all 442,346 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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