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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,405 reviews
509 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,405 unfiltered reviews

5 out of 5 Stars

Great team when ever there was an issue that came up the team bent over backwards to get it resolved

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer Team Lead: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars

Satisfied

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Photo submission from Roselyn L.

Yes, I would definitely recommend the team I had to help me maneuverer through the homebuying process. If I had to do it over again, I would want the same team. And Jeremy, was phenomenal, kind, understanding and I felt so confident throughout each phase of the loan. I didn't know about VU, but from this point on I will recommend all I encounter who wants to buy a home to VU.

headshot image of Jeremy Henry

Loan Officer Team Lead: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer Team Lead: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

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5 out of 5 Stars

I just want to say thank you Jennifer and Dana for your outstanding customer service , your knowledge, and encouragement and the way you both went out your way to make me feel important. I thank you for your patience and kindness toward me. Just seeing you Jennifer at the closing was such a joy providing me with detail answers to my questions. Thanks again and if the Lord Jesus will that I move again, I will remember your kindness

headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars

I honestly don’t even know how to put into words what this lending team has done for me. They worked miracles I genuinely didn’t think were possible.I’m a single woman with two daughters, and somehow they took everything I needed, everything I could afford, and everything I dreamed of, and turned it into a HOME. Not just any home, but the perfect home for my family and the perfect size for where we are right now. They somehow abracadabra’d me into my dream home. 🪄🏡It can be stressful enough, and I am a little bit dramatic, and I like to overshare 😂 I have a lot of quirks, a lot of questions, and probably more emotions than the average homebuyer. This team never made me feel like I was too much. 👩‍🎨 They listened, communicated, reassured me, and figured out exactly how to work with me.And then, as if getting me into my dream home wasn’t enough, they sent me a CUSTOMIZED GIFT BOX after getting to know all my little quirks. That level of thoughtfulness absolutely blew me away. It wasn’t just a transaction to them. They genuinely got to know me as a person.I will forever be grateful for the patience, creativity, kindness, and sheer determination this team showed throughout the process. They made something I thought might be completely out of reach become my reality.For me and my two girls, this isn’t just a house. It’s stability. It’s a fresh start. It’s our place.And I truly cannot thank the people who made it happen enough. ❤️🏡✨

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer Team Lead: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Photo submission from Jackson B.

Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer Team Lead: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

I’ve worked with Aaron Foster and his team twice now and would recommend not only Aaron as an agent, but Veterans United as a company for Veteran's looking to purchase a home with their benefits.

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars

Very prompt, quick to rep,y and always very kind and considerate.

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

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5 out of 5 Stars

Jeff and the entire team were extremely helpful. They stayed in constant communication and ensured we understood every step. Jeff even answered his phone on his day off to answer a question while my wife and I were house hunting. Definitely service above and beyond.

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars

Alex did a tremendous job with getting our loan done in an expedited timeframe. 10 Star for Service and knowledge. 👍😁

headshot image of Alex Brayfield

Loan Officer: Alex Brayfield

NMLS# 2682627

5 out of 5 Stars
headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars

Cara Music is the loan officer you want. She is thorough with her work and will make sure everything gets done right. Thank you on behalf of the Marquez family.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Photo submission from Geneva M.

The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars

Great and quick experience.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars

Helped my family greatly no complaints.

headshot image of Josh Jennett

Loan Officer Team Lead: Josh Jennett

NMLS# 1933969

3 out of 5 Stars

The closing took twice as long as I was told. My banker was on vacation at my closing and didn’t tell anyone he was leaving. And the closing needed a first month’s payment in my account prior to closing and nobody told me this until I was supposed to close.

headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

4 out of 5 Stars

Everything was great.just thought the closing costs were high.

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

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