Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!
2nd time working Tommy and his crew, couldn’t ask for better team!
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Jake and the whole team were fantastic!
We loved the experience, it was our first home purchase and it went easy using veterans united. They made the stressful process easier to deal with. Our loan officer was perfect, and our real estate agent was patient to say the least, we wanted to make the purchase COUNT, in a world where rent is as much as a mortgage… we are very happy. We got all the things on our list and are happy with our purchase . Money well spent!
Very easy to work with, they know what they’re doing. Got the job done.
Process was painless and everyone did outstanding job
The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.
Vetrens united Really helped making the buying process really easy and simple and I am honestly great full and recommend it to people trying to buy houses
can’t say enough good things about my experience with Veterans United. They handled the financing for my dream house in Emerald Isle and made what I expected to be a stressful, complicated process genuinely easy from start to finish.The team was responsive, clear, and walked me through every step so I always knew what was happening and what came next. There were no surprises, no confusing jargon left unexplained, and no feeling like I was on my own. They clearly know the VA loan process inside and out.Buying a home can feel overwhelming, but Veterans United took that weight off my shoulders and helped make my dream a reality. If you’re a veteran looking for a lender who actually makes the process smooth, I highly recommend them.
Very professional, helpful and patient with us as we navigated the business of buying our forever home.
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Will Kennedy and Jackson Paison did a fabulous job in updating us and helping us figure out all the paperwork. They were very persistent in making sure all the I's were dotted and the T's were crossed.
I had an outstanding experience with Veterans United, and I especially want to recognize Andrew Struttman, Lora Grenier, and Lliam for everything they did throughout the entire home-buying process.Andrew was there from the beginning, answering my questions, explaining every step, and making sure I understood exactly what was happening with my VA loan. He was always professional, patient, and easy to reach, which made a huge difference during what can be a pretty stressful process.Lora and Lliam were just as helpful. They kept everything moving, stayed on top of the details, and made sure I knew what was needed and what was coming next. Whenever I had a question or concern, I felt like I had a team behind me instead of just being another loan number.Buying a home is a big deal, and Veterans United made the process much easier than I expected. I truly appreciate the communication, professionalism, and personal attention that Andrew, Lora, and Lliam gave me.I would absolutely recommend Veterans United to any veteran looking to purchase a home. Thank you all for helping me get across the finish line and into my new home! 🇺🇸🏡Five stars all the way! ⭐⭐⭐⭐⭐
The entire staff is amazing my entire process was seemless and stress free
Very good on communication
Jeff and his team has made the entire home buying process as smooth as I could have hoped for. I would recommend Jeff and his team to anyone.
There is a lot of room for improvement in the communication between the loan officer and loan coordinator. We were often asked to submit or answer the same questions multiple times. The roles of the loan officer and loan coordinator were not always clear and made the home selling/buying process lengthy and cumbersome. This made an already stressful time more challenging. The tone and intensity of some of the communications from the Veterans United team was a little excessive and not always respectful.
We were also quoted a reasonably lower interest rate on the initial application, only to learn that the estimated interest rate had to be “bought down” which was not a nice surprise.
We did appreciate the time that was taken to find us the best insurance rates for our home and auto. This process was smooth and seamless.
