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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
471,094 reviews
783 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 471,094 unfiltered reviews

5 out of 5 Stars

I accidently started the loan process earlier than I intended to. My loan officer reached out very quickly after I signed up, and even though i was not ready to purchase a house, she didn't close my case, but instead got a few preliminarry thiungs out of the way and then very patiently waited for me to be in a position to purchase a home. The whole process was very smooth, communication was clear and quick, and the online portal was very helpful to use. Overall, I am not sure I could have had a better home buying experience, and for a first time home buyer it meant a lot to me how much my team was willing to work with me and help me through the entire home buying process. Would absolutely reccomend to anyone seeking a home loan.

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

4.5 out of 5 Stars
headshot image of Jacob Wolfe

Loan Officer: Jacob Wolfe

NMLS# 2774401

5 out of 5 Stars
Photo submission from Reginald B.

The entire staff is amazing my entire process was seemless and stress free

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

Billy J was great and always answered my questions right away and helped guide me through the process. Him along with the VU app made everything super easy buying our first home and I appreciate all the help they gave

headshot image of Billy Jones

Loan Officer Team Lead: Billy Jones

NMLS# 1599020

5 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars

Bryan and team were able to complete the purchase process in 36 total days. Thank you Bryan, I will come to you for future Veterans United needs.

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars

Ben and Ashley were great. 10/10 loan team!

headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

4.5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer Team Lead: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars

Gwen was awesome

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer Team Lead: Amber Brown

NMLS# 1137822

5 out of 5 Stars
headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
Photo submission from Dwayne B.

Jon, Jason, Kyle and the entire team were incredibly helpful from start to finish. They made the process so straight forward and helped me throughout the journey from getting pre-approved for my home loan to supporting me to the closing day finish line!I got a very competitive interest rate that really helped me stay on budget, I cannot recommend Veterans United enough!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer Team Lead: Rachel Bruce

NMLS# 951471

5 out of 5 Stars

They made the process SO EASY! The app and loading documents and using screen shots. I’ve made many home purchases and was blown away with Veterans United!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

Adam and his team far exceeded our expectations. They were quick to answer any questions we had and made our first home buying purchase easier than we could have ever imagined. Our realtor was even blown away and hopes to get their team on her next VU loan.

headshot image of Adam Craig

Loan Officer Team Lead: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars

Went above and beyond for me couldnt have done it with out them. Darren and his team are the best in the business.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

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5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars

Very glad to have been assigned Stephen Erickson as my loan officer. This was my first time looking for a house and I had no idea what was going on so I reached out real early. I finally closed on it yesterday, but Stephen has been going above and beyond to help me over the last 7 months. Guided me through the whole process and then some. Very honest and again, just above and beyond. Now that I know a bit more about all the roles and steps, I'm just really appreciative of how much the whole VU team really helped me through this thing. I got a really good deal too, VU has a great app and gives extremely competitive rates for VA loans. Definitely will use them again if I ever move or anyone ask me for a recommendation. I'd also like to give a special thanks to Erin as she was also a pleasure to work with and I don't see a specific spot for that.

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

4.5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

4.5 out of 5 Stars
headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars
Photo submission from Derek M.

To everyone involved in my process to purchase this beautiful home, I would like to thank each and everyone of you for the amazing work you did thank you and may God bless you all. Our realtor Laura she definitely showed my wife and I how to relax doing this whole thing and never left us in the dark, she was absolutely amazing

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars

Thanks man everything was great I really appreciate you you're a God sent thank you sir

headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

0.5 out of 5 Stars

The loan officer is a fucking asshole he fuck me over

headshot image of Wade Howser

Loan Officer: Wade Howser

NMLS# 1962584

2.5 out of 5 Stars

I don’t know who Missy is. I think I worked with another Lender, but she got very upset with me because I definitely was going through a lot and as happens, And Real Estate, let my emotions escalate some situations I say that because she seemed to be very unhappy with me and told me I was rude. I do think you guys record everything bottom one is I never heard from her again. I brought you guys a Buyer or actually my client did but no communication afterward must’ve made her so upset she never wants to reach out to me, which means the communication from your company shows me you don’t no longer want to do business with me when you take a look at the fact that I’m working with Zillow and getting Buyers pardon me multiple Buyers every month not including my own personal business. I’d love to hear back from you guys so I can be a better real estate agent sorry I ruined your business or whatever is going on and wish you the best of luck in the future.

headshot image of Tiffany Wallace

Loan Officer: Tiffany Wallace

NMLS# 2674644

4 out of 5 Stars

For a first time buyer I thought perhaps I was getting an over abundance of help.

headshot image of Jonathan Beahan

Loan Officer Team Lead: Jonathan Beahan

NMLS# 181325

4 out of 5 Stars
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

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