Veterans United is a wonderful (help me) program. Not only did they help me get into a new home but they also inspired me to not only clean up my credit but to work diligently in keeping it clean. The staff is really helpful and patient with new buyers. I highly recommend them to any of my brothers/sisters in arms.
Fast, friendly, precise. Simple as that folks.
The process is smooth and easy to understand. No stress
We were extremely happy with Vetrans United! They were quick to respond, very helpful, and their site made it very easy to understand what was needed from us and get the right documentation uploaded. Closed 16 days earlier before the original closing date) which saved us a ton of money. We'd definitely use them again for a future home purchase.
The Veterans United team made what can easily be a daunting task seem relatively easy. I was first time home buyer and Veterans United guided me through the process and worked diligently to secure my loan and ensure that my home buying experience was a positive one. I would recommend Veterans United to anyone looking to purchase a home.
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Absolutely must. If you feel like you are ready to buy a house and letting fear hold you back. They will make it amazingly simple for anyone.
It was the most easy experience in the world. Everything was smooth and seamless, The Lending officers were efficient professional and constantly kept us informed of every detail. Veterans United website gives a lot of valuable information to first-time home buyers about what to expect throughout the entire process. Everything was exactly as they described and there were no surprises. The most amazing and wonderful experience!
Straightforward, honestly, and helpful! Exactly what I needed wading through the new and somewhat confusing process of buying a home. 9/10 would recommend!
It was very simple process and they made it very eassy to get all the documentation i need it. My wife and i were very happy with everything. Now we have a new beautifull home. Thank you so much for everything.
Jennefer sims. Was also supper knowledgeable in guiding us through this process. She made our experience very smooth and uneventful. Again thank you all so very much!!!
Excellent customer service I was extremely satisfied. This was my second loan with Veterans United and great experience both times
Doug was very friendly and insightful
Will also say the same for Julia Ash. Both her and Shane obviously know their business. Would not hesitate in calling on either one.
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Chrystal was always responsive and professional. She was available to answer any and all questions and worked tirelessly to make our closing date. She is the ultimate professional and was a pleasure to work with!
The entire process is a roller coaster. Now, this is probably due to the unique quirks in my loan overall, but Veteran's United did an excellent job in guiding me through it. My loan officers Scott and Sam were fantastic and stuck with me even when the underwriting process became a HUGE hassle. Pointers: Have your finances in order 6 months before starting your loan process; don't change jobs in that time frame; pay off all debt (obviously dependent on your exact income) 6 months prior to starting the process; and have at least 10 grand available for closing costs. This will save you a nightmare of underwriting "to-do" items that popped up like Texas water bugs in June. All in all I recommend Veterans United, it's not for everyone, but it was for me!
The reason we chose Veterans United initially was due to Darci Webster’s impeccable customer service, follow-up and the overwhelming number of VU positive reviews. From that point forward our team consisting of Ben Long, Senior Loan Officer and Kat Spellman, Transaction Coordinator immediately reached out to us to answer any questions. Our situation was that our apartment lease was ending in mid-April and our closing would require precise timing three months out. During the initial process I was dredging the paper process but to my surprise the cloud based technology website was outstanding. I simply uploaded the documents required in the “To Do List” and then saw when those items were completed on VU end. The whole process was a breeze, including a most friendly staff, always answering any concerns, returned emails, texts and phone calls extremely fast. Everything was always explained in terms that we could understand and never felt rushed. In the final stages, the closing date was held on the very day that we required. I would highly recommend Veterans United and specially Ben Long’s team if you want a professional team that is knowledgeable, trust worthy and fun to do business with. Great Job!!
