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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

348,334

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend

Loan Officer: Brett Blythe

NMLS# 2086133

5 out of 5 Stars
Would Recommend

DON’T APPLY FOR A HOME LOAN WITH ANY OTHER COMPANY THAN VETERANS UNITED. I recommend VU to everyone! I wouldn’t trust any other home loan company as I’ve seen multiple people have terrible experiences applying for homes with other companies.My experience with Veterans United home loans was amazing from beginning to end. Applying for a home loan can be daunting and complicated but there was nothing complicated about working with VU. The initial application was fast and easy to understand. The VU home loan process as a whole, was honestly seamless. Its designed so well, It didn't even feel like I was taking on a daunting task of applying for a home loan. Communication between the different departments and teams of VU was excellent.
I have to add that Josh Bennett is the most professional and intelligent specialist that I've ever dealt with. He was extremely gifted at helping me understand the process of applying and getting approved for the VU home loan. From the first moment we spoke, he was able to instill confidence in me regarding Veterans United as a company and he instilled confidence in me to reach the goal of final approval for the home loan. Josh was also excellent at establishing communication between me and other departments and team members such as Laura Patterson. With Josh and Laura working together, the approval process was extremely painless. I really felt like they were on my side as honest and genuine people. They really navigated the loan process with great intellect, inter-personal skills, and focus. The online portal used by VU is perfect for uploading required documents, accessing vital checklists for things that needed to be done, and receiving important documents from the VU team. I received some excellent gifts I didn't expect from the team! And speed, we closed on the deal much faster than expected! Again, DON'T APPLY FOR A HOME LOAN WITH ANY OTHER COMPANY THAN VETERANS UNITED. DON'T DO YOURSELF THAT DISSERVICE. I would recommend VU to everyone! I wouldn't trust any other home loan company as I've seen multiple people have terrible experiences applying for homes with other companies.

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

Loan Officer: Sean Dobkins

NMLS# 1722912

5 out of 5 Stars
Would Recommend

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Would Recommend

No better team to be on a new home purchaser's side. Friendly, knowledgeable and very through!

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars
Would Recommend

My experience working with Veterans United has been very positive. They kept me up to date with the loan process, guided me to resources that would help me understand timelines and the process that goes with the huge steps I was taking in home buying.
Words can not express the way I feel about Shane, Sam, and Phillipe. They were an immense source of reassure and level-headiness that I needed. This team keep in contact with me thru email, text or phone, whichever way was most convenient for me and this helped me get any requirements done in a timely manner.
I would 110% recommend this team to anyone!

Loan Officer: Shane Bowlen

NMLS# 1448232

4.5 out of 5 Stars
Would Recommend

Overall great experience. Thanks to all. Appreciate all you did for me and all you do for veterans.

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

Loan Officer: Jacob Knipp

NMLS# 1427980

5 out of 5 Stars
Would Recommend

Blair Rael was also very helpful and knowledgeable

Loan Officer: Isaac Cater

NMLS# 1939320

5 out of 5 Stars
Would Recommend

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Passler

NMLS# 1216069

5 out of 5 Stars
Laura Y. is Through the Roof!

Our first-time homebuying experience was smoother than a slippery dolphin slicing through the ocean!

Loan Officer: Britney McMurry

NMLS# 1665781

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5 out of 5 Stars
Would Recommend

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend

Everything went very smooth and Veterans United’s service was EXEMPLARY; this is why we wanted to stay with you while moving from the old home to the new home. Please thank everyone from the team for all your help!

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend

This probably won’t be the last time I buy a home but when I do buy again I will have Veterans United there in the future. I really enjoyed working with my Veterans United team and I look forward to working with them again.

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend

Thank you Ryan and Natalie! You were great!

Loan Officer: Ryan Clearwater

NMLS# 2125248

5 out of 5 Stars
Would Recommend

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Would Recommend

Loan Officer: Gwen Creel

NMLS# 2002668

4.5 out of 5 Stars
Would Recommend

Loan Officer: Shannon Cantoni

NMLS# 1078335

5 out of 5 Stars
Would Recommend

Natalie (my concierge) was a bubbly and friendly assistant helping me with anything I needed her attitude and attention to my needs is superb it was like talking to a .....dare I say it GIRL FRIEND jk but it was always a pleasure talking to her and taking her advice

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
Would Recommend

I did 30 years in the Army. Veterans United will support you.

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

Loan Officer: Karson Hill

NMLS# 1997207

4 out of 5 Stars
Would Recommend

Jennifer Garrison in the Missouri office was Phenomenal!!! I would not be where I am today if it wasn't for her going way above and beyond the call of duty. She is an Angel sent from Heaven! If yall don't question the struggles she had and then reward her... then yall are missing out on the opportunity to recognize great talent within your company!

Loan Officer: Derek Flood-Lorber

NMLS# 984493

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5 out of 5 Stars
Would Recommend

If your on the fence about who to use, Veterans United is the right choice thats all there is to it.

Loan Officer: Cody Smith

NMLS# 1074565

4.5 out of 5 Stars
Would Recommend

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

Loan Officer: Christina Lee

NMLS# 2119715

5 out of 5 Stars
Would Recommend

From the beginning Don Smith and his team of professionals made the mortgage process understandable with thoughtful and intelligent guidance.

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Matlock

NMLS# 2029705

4.5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Deppe

NMLS# 1055205

More Reviews

See all 348,334 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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