To anyone interested in purchasing a new home, we would highly recommend using Veterans United! They are professional, friendly, accommodating, and very thorough throughout the entire loan process. The online app makes submitting documents and information very easy and fast. Thank You Veterans United!!!
From the Lighthouse program to being pre-approved to going through the entire VA process to getting to closing day and owning the home the entire process was a phenomenal experience. I highly recommend Veterans United when looking to buy a home. Getting pre-approved first allows you to be in control during negotiations and provides you that comfort needed that you will be backed by a mortgage.
they were great
If you are a Veteran you won’t find a better company than Veteran’s United to work with when purchasing a home. They stand by you like you’re family!!!
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Great company. A lot easier to work with the other military home loans.
I was afraid of the whole process, i didn’t know what lender to chose and who would serve me well based on my financial needs. I applied with a few lenders but ultimately ended with Veterans United. Boy, was that the best thing I ever did! I was assisted and well informed the whole process my loan team was very hands on with me and i felt like they truly cared for me and my process. I’m so thankful they do what they do! The staff knows their stuff and they will get you to that closing table no matter how much you fear the process. Trust them! They will not lead you wrong. I received texts and phone calls just to check in on how I was feeling! Thank God for the team at Vererans United! You guys are amazing!
Great team to work with. Very friendly and caring to meet my loan requirements.
Great customer service with an easy to follow Things To Do online!
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Experience first-hand why 368,920 homeowners give us a perfect score!
I would highly recommend Veterans United. This was the best experience I could have hoped for when purchasing a new home. Thank you !!!
I just received a notice saying my mortgage has been bought by PennyMac. I do not remember being told about the possibility of my mortgage being bought by some other company. I do not even know yet if this is valid. If it is , it would be nice to be warned that it could happen.
I would highly recommend using Veterans United to get through the VA loan process. They are knowledgeable and made the process very easy to get through. I am a proud homeowner thanks to them.
Too many errors to list from several different parties involved. We are very disappointed with the totality of our experience. Did not met expectations.
Response from Veterans United
Hello Raymond, we are sorry to learn that the experience did not meet the high standard that we have for customer service. Reach out to one of our dedicated Client Advocate members to discuss in greater detail. As you have mentioned, we rely on a few third-party providers for certain aspects of the loan process, and we do our best to manage those outside entities whenever an issue arises. Thank you for providing your open feedback.
