Veterans United Home Loans is a unique organization that help Veterans find a place to call home. It doesn't matter who you are or where you come from. The only color they see is camouflage.
They did all the work. They kept me informed to the degree that I did not have time to get as anxious as I tend to in these situations. The process was seamless.
Katy and her team were on top of their very move, there were no issues. This is my 3rd home purchase and it closed in 30 days with no issues. I was kept informed every step of the way and had noises. An outstanding team and Realtor Ron.
The process is very tedious and you should allow yourself plenty of time for obstacles to pop up.
Everybody at Veterans United is very knowledgeable and easy to work with when buying a home, everybody there is more than willing to help you with any questions or concerns you might have. Buying my home through Veterans United was a very pleasant process and went very smoothly, I would definitely recommended them to anyone that’s wants to purchase a home.
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The process of applying for our mortgage went smoothly especially with Jeff Magsamen help.
Everything was handled perfectly by Dan Salter and his crew of specialists. There were no hiccups from beginning to closing. This was a cash out refinance that Aaron Chisum and the professionals at VU handled flawlessly. Thanks to all of you.
If you are a veteran & want to purchase a home, we highly recommend Veterans United & hopefully you can work with Collin Ward & Brittany.
Trust Me they will work for you I did! Interst Rates are Awesome. Contact James Miller 1-800-814-7103 ext 3801, he is the Man!!!!!!!!
Will not listen at all! Called my sister (not sure how he got her number) and left a very inappropriate and nasty voicemail on her phone! Blamed me for everything that was taking so long for this process when infact I couldn't get up with Jim High for a month! This process took from February till July when I already had approval. We went past 4 closing dates, them knowing there were 2 families relying on this stuff to happen. Lack of communication and poor ways of explaining things to me pissed me off many times when I could never get a really ball park figure on closing cost or other money stuff. I didn't even know until the day before what the closing cost were and that changed the day of closing. Glad it's over buying a house was a painful process and nightmare.
Response from Veterans United
Hi Jeremy, thank you for sharing this honest review. We apologize that our service did not provide the personalized experience you expected throughout the process. Your comments will help us ensure that we learn from mistakes and improve for the next customer. We value your business and hope you enjoy your new home.
I’m beyond impressed and grateful for having Veterans United as our loan provider. They made everything so easy and quick and answered any and all questions throughout the process. We weren’t ever left in limbo not knowing what’s going on. I would highly recommend them to anyone and everyone. So thankful to have had them!!
The process was incredibly easy and effortless. Every time I had a question, I texted my loam team and they replied within 20 minutes—even on the weekend! We will definitely use Veterans United for our next home loan.
Highly recommend Veterans United! Great experience from start to finish. They explain things thoroughly and keep you up to date throughout the entire process. We are thrilled to be in our new home!
