It. Was a very pleasant experience working with Derek he had a lot of patients with me
The inner communication was horrible. I couldn’t get Cara to answer her phone or even return a call. If i could have seen this i would have never went with Veterans United.
Response from Veterans United
Hello Ciara, we understand how important it is to know you are valued as a customer. Your experience does not fit our intention of providing personable and attentive service to everyone we serve. It is important that we look into your comments further as a potential training opportunity. Thank you for taking the time to share this information with our team.
I am extremely pleased with the service that Veterans United provided in purchasing our first home. My experience with Veterans United was extremely positive. I am very happy that I had gone with them for my home purchasing mortgage company. Their employees and website our very customer friendly. I never felt lost, pressured, or stressed out as a first time home buyer. They made sure I was well informed and kept up to date on the home purchase status. Thank you Veterans United for helping us in purchasing our first home. You truly live up to your name in helping out fellow veterans in pursuing their dreams of home ownership.
Couldn’t be happier with the professionalism of Veterans United. They had my back every step of the way making my home buying process easy and enjoyable.
From beginning to end I experienced very good service. The communication was exceptional! All of the people answered questions very helpfully. They were very encouraging when I responded in a timely manner and daily kept me up to date on how the process was proceeding.
I heard horror stories about buying a house. I was nervous about it, and didn't think it'd be possible to own a home. But boy, was I wrong. David and his team was AMAZING and made every minute smooth. Thank you....
These people make finding and buying a home as trouble free as possible. There is always ups and downs when finding and purchasing a home ;but with Veterans United, just follow their instructions , and it works out. I have had the pleasure of having their services twice , and I highly recommended them.
VU is committed to the veteran and their family. Everything they do is for the benefit of the veteran. No question or concern is to small for them to address. I am so glad my dad chose to do business with this amazing company!!
Just don't give up cause it's going to happen, you'll be a home owner before you know it.
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Experience first-hand why 371,463 homeowners give us a perfect score!
Kudos to Kayla Webb for always being there for me.
I will buy homes through VU if I had the opportunity to just buy. This was a great buying experience. Every big or small question was answered. My team of professionals were awesome, fantastic, family, fun, reliable and dependable.
Always there to answer any questions or concerns. I was always kept in the loop of what was going on and what I could do to get the best house possible
