This was the simplest process from beginning to end. Bryan made us aware of expectations in the beginning and he stayed in constant communication. There were never any surprises. If we were asked to provide any info, we sent it immediately. The key is we sent everything they asked for in the beginning and were pre-approved. It really decreased the amount of extra info they needed.
Matt Torres was so helpful hes a rockstar
Veterans United was there through each step and helped me with my dream of owning my own home.
Helping get my credit score raised they were very helpful and totally professional, but once i was turned over to the loan department they gave us in writing the amount of closing. then instructed us to raise the cost of the home to cover closing at one point Neal said i would get money back. then after getting our CD we ordered a $3000 check for closing and had it overnighted on the 26th of June. Then Neal called at 430 Thursday and say we needed a check for $7498 and it was like no big deal, not to mention that his math was all wrong still and was not fixed till 230 pm Friday and we had been at closing sense 800 am. and if had not payed this last minute increase i would be liable for 10% of the house price $20000
Very helpful and quick process.
Amazing support and constant communication.
Kept me posted every step of the way and very helpful. Thorough documentation to avoid a meltdown in the housing market like 2008.
I am a difficult customer. Nick worked past that. That's amazing. He went above and beyond.
The entire team was professional and extremely personable. All my phone calls and questions were answered promptly. Great people to work with.
Please have Casey Martin send me 12 business cards.
Working with Mr. Williams was an absolute pleasure and would recommend United veterans to any vet I know and already have.
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Our representative (Tina and Erin) at Veterans United was wonderful, they made our transaction go smoothly. I want to,Thank them for everything!
I had never done a house loan before, so at several times I felt I was not getting the explanations I needed in a timely manner.
Everyone I called a VU representative was courteous and professional
My overall experience was great. My only concern was the lack of communication towards the end. I would recommend that the lender be in contact with the buyer daily to answer any questions they may have.
