Ryan and his team did a great job working through the loan process. As usual, nothing ever goes as planned- and when those “events”’happened that could possibly kill the process- Ryan and his team worked through them, ensuring a successful home purchase. I would recommend Veterans United and Ryan’s team to any Veteran looking to buy a home.
Overall great experience. Online interface made it easy to get documents in and Bobby Moss was always easy to get ahold of and a pleasure to talk to. One thing I would recommend is that more information on what is going on at a certain point in the process is always better than less. I understand you’re an enormous lender but halfway through the process I almost switched to a local lender because right off the bat I felt a little more comfortable with her. She offered to explain almost every aspect of what was going to happen and fees that could come up. I had to tell her that I didn’t need her to explain something where as sometimes I had to pry for information with VU. In the end you guys won my business. 10/10 experience. Just remember to continue to put yourselves in the buyers place and be generous with information. I consider my financial intelligence fairly high but buying a home involved learning an incredible amount of information and I could barely keep up with it. Just something to think about. Thanks again.
Great experience and exceeded my expectations once again.
As a first time buyer I needed an education and I got it. I feel as if I could still call anytime and continue to learn from Danny and the team. I personally was not looking for some one pushy, or trying to sell me anything. At no time did I feel as if I was being rushed into something, or intimidated.
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We had an amazing experience. First time buyers and they helped us with everything and all our questions.
Great experience!!
It was quick and easy. They needed documentation and I provided it. The only hiccup I had was the final paperwork to the closing company was sent Friday to the title company and our estimated cash to close went up 100%. Just as a heads up make sure all parties have everything in on time so there are no surprises.
Helped me every step of the way, made the process very easy for me.
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I was able to close with Veterans United in less than 8 weeks. I was not expecting the process to happen so fast. They were thorough and very patient with me. I will forever be grateful for Veterans United for allowing me to purchase my first home.
I did my research and it paid off when it comes to Veterans United. They make the whole process easy. They are on top of everything and always respond very very quickly to any questions you have. I have never worked with a company that was more professional more courteous and more caring than Veterans United. I will always be a lifelong customer.
Your experience with Veterans United will be very professional and well worth it.My Loan Specialist was able to explain the various rates, buy down opportunities and advised me when to lock in my rate.Overall, the process was a breeze and I felt very well taken care of.