Buying a property is stressful and intimidating, especially for someone buying out-of-state, but the WHOLE VU staff were phenomenal! Not one complaint from me!! From the initial contact, getting a pre-approval m, realtor referral, all the way to closing- I was well-taken cared of, I felt spoiled! Communication was key and my VU team was always on top of everything! I cannot believe how easy VU made my condo purchase happen in record time, that I was almost thinking there must be a catch- but- the only catch I got was getting a great deal and closing on my condo earlier than expected. Best purchase I've ever made, very professional, courteous, and friendly mortgage loan team- and most of all- the whole transaction was stress-free! Thank you, VU for ensuring my purchase experience was positively unforgettable!!!
Mirza was also very helpful in the home buying process. The whole team was so kind and knowledgeable. I could not imagine purchasing a home without them!
I had such a great experience with the entire team at Veterans United. I would recommend them to anyone. Fantastic team.
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I found VU the easiest company to do business with. It was the smoothest home buying experience of my life. I was very pleased. Everything was organized and seamless. Great customer service!
I couldn't have made it through this process without the amazing team that worked with me. They offered me guidance and assistance with everything. I can't express the deep level of gratitude I have for each one of them.
I was pre-approved with Rocket and all i needed to do was provide them with an approved contract on my next home and i would be done with it. But after talking to Ginny and the team at Veterans United I seamlessly changed course and found it to be one of my best home buying experiences. And believe me, after 24 years of active duty and another 13 years of civil service, I needed this break from the hassle. I hope this is the last mortgage i ever have to get, but i know when rates come down, Ginny and the team will be ready to help me with the no-cost re-fi.
The Veterans United team rocked again! Thanks for everything you all did!
My experience with Veterans United was unique and modern (precisely the way I prefer it). The online portal and mobile app resources made the process seamless and efficient. Being able to sign and review documents through DocuSign was incredibly convenient, allowing me to stay on top of everything without unnecessary delays. The instructional videos were beneficial, and I appreciated the proactive communication from the team to ensure I had everything I needed along the way.
I was referred by one of my Marine mentors, and I’ve already recommended Veterans United to my Marine family. The support, convenience, and efficiency provided a great homebuying experience.
Great team and very thoughtful! I was a first time homebuyer, lots of questions every day. Every person I talked to answered my questions directly without beating around the bush. A lot of people say the VA home loan is hard and requires a lot, it’s not if YOU as the buyer or seller do your part of the process.
I disapprove of this whole process. As a disabled veteran I should be able to go to a company like "veterans United" and be a one stop shop for all of my benefits. I never received a discount on my rate for using your agent and when I asked why I was told because if I was given the credit it would push my loan over the limit. How in the hell does a credit push my loan over the limit. When I used freedom mortgage for my last house they actually completely took the taxes off my house giving me more buying power. I had 3% interest compared to the 7.125 today. And that was 5 years ago. You know what I could literally write a dissertation but there's a 99% chance that nobody's even going to read this so don't give a shit won't ever use VU again it's not like you guys are going to call me to square this shit away and make sure that you know I'm taking care of as the veteran as the customer so fuck you and the fucking horse you rode in on you Democrat.
Response from Veterans United
Hi Logan,
I can hear how frustrated you are, and I’m really sorry this experience left you feeling this way. We truly value the veterans we serve, and I’d love the opportunity to talk through your concerns if you’re open to it. If you’d like to chat, you can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.
I would absolutely recommend Veterans United to anyone who was purchasing a home own their own. They really got me through, although frustrating at times, they always gave me words of comfort, especially Jeff! I truly love the whole team. Thank you guys!
Great experience
Overall, as tedious of a process of buying a house is, the entire team answered all questions that we had and made the process easier. I would highly recommend anyone to contact veterans united when buying a house.
