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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,123

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 382,123 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Most definitely made it easy to understand and had no problems with explaining to me the process once I made my experience enjoyable and already can’t wait to buy the next home John and Anthony you guys was amazing definitely recommend you working wit the guys they helped me every step of the way always having my best interest at hand I really appreciate them for working with me and for me thanks fellows 🫵🏽🤘🏽👍🏽🤙🏽

headshot image of Jonathan Sieker

Loan Officer: Jonathan Sieker

NMLS# 1244559

4.5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Everyone was wonderful and helpful answering any questions I had. Special shout out to Kala as well. She was so patient and willing to do what she could to help me.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
Would Recommend

My experience with Veteran's United was an extremely positive one and I would recommended them to anyone. They make you feel like you're one of the team from day one and are really there for you throughout the home loan process all the way through to closing.Thank you!

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Just a great and wonderful experience.

headshot image of Kevin Osterhaus

Loan Officer: Kevin Osterhaus

NMLS# 1960695

5 out of 5 Stars
Would Recommend

The overall experience was to say the least , amazing . Mathew's team seem to be spot on when questions or concerns would arise. I would most definitely recommend a friend to Veterans United and specifically these members by name.Thank you ALL

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend

I will recommend VU to my other veteran buddies!!

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

4.5 out of 5 Stars
Would Recommend
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend
headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

5 out of 5 Stars
Would Recommend

Great job

headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend
headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

2.5 out of 5 Stars

Received misleading information which greatly affected my lender market search and selection.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

The experience was so smooth, I would definitely refer veterans united to anyone.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Brandon Heidari

Loan Officer: Brandon Heidari

NMLS# 1797056

4 out of 5 Stars
Would Recommend
headshot image of Emily Scoggins

Loan Officer: Emily Scoggins

NMLS# 2222373

4.5 out of 5 Stars
Would Recommend

Good group to work with
Highly recommended

headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

2 out of 5 Stars

We think our experience would have been better had we started with Tammie in the first place. The first person we got set the tone and messed a lot of things up. It made us unsure and uncomfortable. It overall was not a great experience

headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Very helpful team! Went above and beyond with working with my schedule and reaching out to make sure I had everything I needed as well as answering any questions I had.

headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

Overall perfect experience. Thanks to everyone involved. Keep up the good work!

headshot image of Sean Bostwick

Loan Officer: Sean Bostwick

NMLS# 2242383

5 out of 5 Stars
Would Recommend
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend
headshot image of Chase Lee

Loan Officer: Chase Lee

NMLS# 2135792

5 out of 5 Stars
Would Recommend

Fantastic experience with Steve and our whole loan team! Nothing negative to say at all!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

0.5 out of 5 Stars

This CO is a phoney.They try to convince veterans that they helping them buy a home when what it is is nothing more than a kick back scheme.Im getting advice from a attorney.I intend to make a formal complaint to the VA.

Response from Veterans United

David,

We appreciate your feedback and are researching what happened here. Dave from Client Advocate has also left you a voicemail with his extension. If you give us a callback we’ll take a closer look into your experience. If we can alleviate any lingering concerns or questions you have, we’re here for that. We want to make this better as much as we can and support you moving forward. I’m sorry you didn’t get our best impression from the start.

Most sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

Katie, Megan, and Jason did amazing and helped with anything I needed! Thank you guys!

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

Veterans United Home Loans, was a great experience overall will recommend my two Veteran sons to use this same team in the near future. I will also be happy to recommend this same team to my freinds.

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend

I never thought that it would have been so easy to do. I immediately had my anxiety put at ease.

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

More Reviews

See all 382,123 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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