From the time that I first made contact with my loan office (almost 9 months earlier) him and his team were there to answer any questions, provide guidance, and general information, Monday thru Friday and sometimes on Saturdays. This was one of the most hassle free transactions I have ever experienced.
Jake was very professional and prompt in all of our dealings with him. We would recommend him without reservation.
Everyone did a great job of servicing my loan. Although the process is quite stressful and personally I feel like a criminal with all the imposed regulations. It's funny how the banks screw up and everyone else pays the consequence. I'm not sure how anyone person can correct this (it just happens to be the process). I just thought I would put it out here.
The entire process from start to finish was very quick. The only thing I question is the need for multiple checklists instead of just one big checklist. Other than that my experience with Veterans United was excellent. I will recommend them to other Veterans!
I loved the ease of the system and all the materials that were sent out by mail, email, and the online videos.
The organization needs to familiarize itself with tax rebates and other tax issues in other states to be truly valuable. Took too long to deal with Equifax Financing Specialists. They are terrible.
The team with the Bellevue Veterans United Home Loans was very knowledgeable and responsive to my needs.
So professional and excellent customer service
I have already recommended VU to some family members and a vet in my neighborhood.
The whole experience was great!
Very efficient with great communications.
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Cole and his team were so incredible to us and amazing to work with
Ms. Marshall and Mr. Quint were amazing!
Very easy to work with and quick to respond.
This was my first home buying experience. Throughout the entire process I felt at ease with Veterans United.
It was stress free throughout the entire process.
