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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

435,612

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 435,612 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

The easiest refinancing experience we have ever had! A to-do list checked off online and poof, done!!

headshot image of Steve Staszcuk

Loan Officer: Steve Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

I was so glad that my husband thought of the VA as a source for a refinance loan. Mitch Casteel was the Initial contact for us, and he was EXTREMELY helpful.He told everything that we had to. Then Aaron Laxsontook over and he too was very helpful and patient with us as our anxiety increased as time went on. I can not say enough about the process though exhausting at times they helped us through it. I would highly recommend Veterans United Home Loans.

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Fantastic customer service! They really give you a sense that they value your service and sacrifices with the outstanding services they provide. This is one of the few veteran service providers that I would highly recommend.

headshot image of Joey Ortega

Loan Officer: Joey Ortega

NMLS# 1464861

5 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Sarah Hicks and Josh Salico were awesome to work with!!!!

headshot image of Josh Salicco

Loan Officer: Josh Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

Nathan went the extra mile for me Thank you to him and his team Paul Ford, Jr.

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

4.5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

Everything was simple. Everyone on the loan team was quick to reply and kept us in the loop.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

4.5 out of 5 Stars
Would Recommend
headshot image of Stuart Timmerman Waters

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

5 out of 5 Stars
Would Recommend

they did a great job,thank-you so much.

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend

My second time finAcing my home with Doug , he is great , I also enjoyed dealing with Mitchell! Thanks guys for ur great customer service!

headshot image of Doug Lippmann

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Everyone involved with the process was knowledgeable, professional and courteous! The whole process went very smoothly.

headshot image of Rob Parham

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
Would Recommend

The whole team went above and beyond to ensure that we were kept up to date with he entire process, and they made what could have been a very stressful experience a very positive one.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend

The whole team was great and helped me get everything in on time.

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

4.5 out of 5 Stars
Would Recommend

The veterans united staff are very helpful, walking through each step in the process. My family had an out of the ordinary situation to deal with, and Veterans United made it seem almost routine. I felt that I was taking care of me personally each step of the way. They are great people to work with and are very good at what they do.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

The team was fantastic! Accessible and always had time for the processes.

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

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5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

The absolute best service we have ever experienced.

headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Rob Dycus was able to explain and walk me threw the process. It was well planned laid out and kept on track. His assistant Aaron Chusim was very good to work with and kept me informed. Nice Job and Thank You.

headshot image of Rob Dycus

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

It's been well over 2 years since I've applied with Veteran's United and Sam Too has never skipped a beat. You would think after so many times of calling Sam saying "I found a house" and then calling back and saying "cancel that" so many times in 2 years you'd give up on that client. Sam Yoo? Never once did that.

headshot image of Sam Yoo

Loan Officer: Sam Yoo

NMLS# 149705

4 out of 5 Stars
Would Recommend
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

Excellent work!

headshot image of Dave Llewellyn

Loan Officer: Dave Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend

A fantastic and surprisingly simple process.

headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

More Reviews

See all 435,612 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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