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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,126 reviews
824 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,126 unfiltered reviews

Starting on Page 10571 of 15,405. Return to Page 1

1 out of 5 Stars
headshot image of Morgunn Skipworth

Loan Officer: Morgunn Skipworth

NMLS# 1127375

5 out of 5 Stars

Nick and his team are absolute professionals, and they are the ones you want in your corner. We were first time home buyers, and they made the process so painless and easy for us. We knew what to do and when to do it. They were patient, thoughtful, and honest. Nick was never in a rush to get me off the phone. He answered every question I threw at him. He sent me to read the customer reviews about him, the good and the bad. He was completely transparent and up front. I got pre-approval letters from two other companies. Picking Veterans United was the best decision I could have made.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

4.5 out of 5 Stars

If you have a chance to take advantage of a VA loan, I'd highly recommend it. If people told me 2 years ago that I would be a homeowner now, I wouldn't have believed them, but Veterans united lets you know right away if you might be pre approved or require additional help to get you into that pre approval bracket. They will even work with you to get you to the pre approval level and beyond.

headshot image of Sam Carmack

Loan Officer: Sam Carmack

NMLS# 1524886

4.5 out of 5 Stars

Fast , Quick , Friendly...keep there website updated very good.

headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars

We appreciate all you did for us, and all you continue to do for veterans.Thank you.

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars

If you are looking for a great mortgage company, Veterans United is the perfect place for you! Never have I worked with a company who has such pleasurable, professional, knowledgeable people working for them. I personally worked with Sam Yoo and his team and I don't know that I could have got through the home buying experience without them! There is not enough time in the day for me tell you what a great thing they have going! So thank you Veterans United and Sam and team for EVERYTHING you have done for our family!!

headshot image of Sam Yoo

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

4 out of 5 Stars
Photo submission from Bruce G.
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars

Great service. Great response time.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars

Helped me with all questions, and guided me towards the finish line

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
headshot image of Josh Kittle

Loan Officer: Josh Kittle

NMLS# 1035193

5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

4.5 out of 5 Stars
headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

2.5 out of 5 Stars

Not happy will pay off loan as fast as possible

Response from Veterans United

We appreciate hearing from you, Loretta. Our Client Advocate team is available to discuss your experience, and seek new ways to improve our service. Based on your overall rating, please let us know if anything could have been handled better for you.

5 out of 5 Stars

Use Veterans United; they are on your side and make it happen.

headshot image of Danny Kliethermes

Loan Officer: Danny Kliethermes

NMLS# 996807

4.5 out of 5 Stars
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

I have never had a problem with Veterans United, the are extremely easy to work with and take you thru the process step by step

headshot image of Krystal Palmer-Robb

Loan Officer: Krystal Palmer-Robb

NMLS# 1110490

5 out of 5 Stars
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars

Brad Cone is amazing, this is our 2nd time financing using Veterans United Home Loans with Brad as our loan officer. Thanks for your dedication and quick responses to our questions.

headshot image of Brad Cone

Loan Officer: Brad Cone

NMLS# 836930

4.5 out of 5 Stars

Everyone was great to work with, especially during some of the frustrating times. My only suggestion would be to make a way on the website to upload or send a document that isn’t on the to do list.

headshot image of Kaylee Wyckwood

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

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5 out of 5 Stars
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars

Veterans Untied made the home buying process easy and painless. Great communication and a team that makes sure you never feel out of the loop. Great home buying experience. Thank you!

headshot image of Angie Sanders

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars

I was very impressed with how smoothly the process went and I truly appreciated how the people at Veterans United treated me throughout the process. Buying a new home can be nerve racking and when things don't go so smoothly with the loan it doesn't help. The Loan Officer I worked with was a true professional and a pleasure to work with. This was not my first home but it was the best experience I had while buying a home.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars

If you are Veteran interested in getting a VA loan, there is no better place to look than to Veterans United Home Loans! The team will work every step of the way to meet your housing needs. The Veterans United Home Loans web site was very user friendly! I highly recommend.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

My fiance and I had a great experience with our home loan process from start to finish with Veterans United team members Michelle Dapkus and Jess Manfredi! We highly recommend Veterans United with your home loan (Scott AFB Office). They provided exceptional service geared towards meeting our needs with our home loan!Pre-Approval and Closing with Michelle was a breeze! Great customers service, and she was well prepared at closing for things to run so smoothly! Throughout the process we were able to correspond either directly in the office with them and online to make things an easier process and to get our questions answered; which is very important with your home loan!Jess Manfredi is an exceptional loan officer/assistant! She was very well prepared! She was able to answer everything and get the job done. Great customer service too with a wonderful personality. She answered all of our questions professionally and accurately and we had a lot of questions :)Her enthusiasm and help throughout the whole process was much appreciated along with her wonderful demeanor to meet our needs for our loan!Michelle and Jess make a great team and they both are great assets to your company!KJ (Please note: "use my initials only" for the review page etc and no pictures) Thanks!

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

I had a great experience working with VU. Buying a home is very stressful and the loan specialist I worked with made the process very bearable. I would recommend working with a local agent instead of an agent from corporate.

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

4 out of 5 Stars

Very helpful and personable service. They helped guide me through my first home buying experience and made things I didn’t understand more clear.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

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