We had an amazing experience. First time buyers and they helped us with everything and all our questions.
Great experience!!
It was quick and easy. They needed documentation and I provided it. The only hiccup I had was the final paperwork to the closing company was sent Friday to the title company and our estimated cash to close went up 100%. Just as a heads up make sure all parties have everything in on time so there are no surprises.
Helped me every step of the way, made the process very easy for me.
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I was able to close with Veterans United in less than 8 weeks. I was not expecting the process to happen so fast. They were thorough and very patient with me. I will forever be grateful for Veterans United for allowing me to purchase my first home.
I did my research and it paid off when it comes to Veterans United. They make the whole process easy. They are on top of everything and always respond very very quickly to any questions you have. I have never worked with a company that was more professional more courteous and more caring than Veterans United. I will always be a lifelong customer.
Your experience with Veterans United will be very professional and well worth it.My Loan Specialist was able to explain the various rates, buy down opportunities and advised me when to lock in my rate.Overall, the process was a breeze and I felt very well taken care of.
I would highly recommend Veterans United. Our team, Joel and Chris, were highly skilled professionals and made the process stress-free. We were able to close our VA loan within 30 days!
The whole crew were very helpful and awesome. Michael and Ted kept me updated. But I want to especially thank Crystaline. She was amazing and can’t thank her enough for all the advice she gave me. Thank you all for everything!
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Working with Veterans United was a pretty straight forward process. It had been a while since I had purchased a home, Veterans United removed some of the stress associated with the process of my home purchase. They were thoughtful in providing a personalized doormat and a lovely wind chime in memory of my deceased husband.Thank you Veterans United and Jonathan Segers!
I live in Michigan. When I started my endeavor in looking for a home and utilizing my VA benefits., I was told by several people to use a local lender and by doing so the process would be easier. Veterans United (VU) is based out of state. So when I contacted VU and left a message that I was interested in buying a home Chrystal Franks contacted me immediately. She explained the process, walked me through steps needed, and and gave me clear and concise instructions. She set me me up with My veterans United Account portal I order to sumit documents. Chrystal gave me her email and cell phone number in case I had any questions. When I left message she responded promptly, even on the weekends and when she was off work. I have never received that type attention and professionalism from a customer service organization. And I mean never! When she was off work she left me in the hands of her manager Taylor. He helped me out tremendously on my closing date. He was awesome! The bottom line is this. I would recommend Veterans United to any of my brothers and sisters in the Military.You will not be disappointed with this lender. Lastly. patience, guidance, tone and delivery is everything. Chrystal and Taylor have graciously mastered these areas. An experience that I will never forget. Go with Veterans United!Bruce
Great experience, thank you for everything and love my new house!!! Everyone made my first home buying experience positive
