This is an amazing company. You work with a team of experts who truly care. Charles and his team worked so hard for me. They treated me as someone who mattered. I'm so glad I used them. They are experts in dealing with us Veterans. I really can't say enough good things about them and my team.
The process was smooth and everyone was professional
My Veterans United loan officer Greg went above and beyond the call of duty to assist me with the purchase of my new home. Immediately after applying for the loan, Greg reached out within 5 minutes and I was preapproved within 15. I realized his exceptional, meritorious service when he returned all calls as promised. He made countless calls to my finance company, insurance company, etc often holding in queque for an hour or more at times and continued to return calls each and every time as promised. He distinguished himself as an extremely skilled and accomplished professional. He continued to make contact with all necessary agencies until the promised closing date was met, which in my mind was record time of only 3 weeks. Because of Greg I will tell anyone looking to purchase a home with a quality loan company to look no further than Veterans United.
Had a great experience with Ryan and his team!
My whole VA team was amazing and was there for me every step of the way! Thank you Nick, Brock, Max, Carol, and Doug! I couldn't have done it without your guidance. I will let anyone know who dreams of owning a home to your expert hands.
Nina and her team were friendly and responsive throughout the entire process. It could not have gone more smoothly.
Great team
Veterans United made it possible for me to become a home owner
All the paperwork was hectic at times trying to receive it from places a trying to do things while I’m at work as a truck driver. I understand that you have to dig deep into a person’s taxes and such if they own their own business but some of that I think wasn’t necessary. It was a little frustrating believe me. But we made it through. Thank you
The entire team was amazing. I help completely safe and in good hands during the entire process. Please give Shane a raise. He went above and beyond his duty to help me. He even gave me his personal cell phone number and told me I could call anytime. I have already started recommending your company to a fellow veteran
Ready to see for yourself?
Experience first-hand why 375,182 homeowners give us a perfect score!
My team was fantastic made the home buying process seamless.
My loan team was outstanding. They were knowledgeable and patient while I plunged head-first into my home buying adventure. With their help and support I was able to close on my home within 30 days and I couldn't have done it without them.
Too many optical n hoops to go through, made my closing date delayed, because I was buying a condo with an HOA!!
Response from Veterans United
Hi Glen,
Thank you for sharing your feedback. I'm sorry to hear the process felt more complicated than expected and that the additional requirements associated with purchasing a condo contributed to delays with your closing date. I understand how frustrating it can be when obstacles arise and impact your timeline.
I'd like the opportunity to learn more about your experience. Please feel free to contact me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
