I was provided great service/insight throughout my home buying experience... I couldn't ask for anything better. Totally pleased with the entire team.
Veterans United made my process very easy. They were in constant contact with me. They were patient had some trouble in the beginning, but that didn’t stop them from doing an amazing job.
Veterans United is the only way to go! Every single person I interacted with was truly exceptional; in knowledge, customer service, experience and efficiency. As a first time home buyer, they made the process as smooth as possible for my husband and I. We always knew what was expected from us and if I had a question, it was answered promptly! I worked with Kindra during our process of building our credit up to purchase, Ginny as our loan officer and Brett as our loan coordinator. I can't say enough about this team! They worked with my husband and I from start to finish and made us feel like family. This is an experience I will remember fondly for the rest of my life. Thank you so much for giving us such great service!
The whole team made the house buying experience great. Bryan was very personable, easy to work with, and consistently checked in with me to answer questions and guide me through the to do tasks. Sam was amazing from beginning to end and her personality, accessibility, professionalism, compassion, and enthusiasm made every phase something to look forward to. She went above and beyond and is a gem who believed in me and my family early and stayed positive the entire process. I am so glad we connected and I will definitely be using Veterans United again for future purchases because of Sam. We made it to the finish and we had fun along the way!
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All the staff at veterans United were friendly and very helpful while I was selling/buying properties. It was a very busy and stressful time in my life but Veterans united made me feel safe and secure the whole time
This was the best home buying experience it could have been. Every detail was taken care of and explained until I understood what was going on.
Veterans United helped me to obtain my dream of homeownership. It was a positive experience, and the lighthouse credit program was very informative. The program and the representative helped me to change my perspective on credit and credit bureaus. I highly recommend Veterans United to others because everyone, from the lighthouse representative, loan officer, and concierge, was knowledgeable, responsive, and professional throughout the process.
Process informative, Professional and Extremely attentive to every need of the Veteran.
I would strongly recommend Veterans United. The entire team was professional, responsive, and fully committed to helping us close on our home. They stayed engaged throughout the process, worked through every condition, and made sure we reached the finish line. We truly appreciate the support and dedication we received from start to finish. Overall, it was a great experience, and we are very happy we chose Veterans United.
The loan officer is a fucking asshole he fuck me over
Thanks to the Veterans United Team for making it possible for me to purchase my own home.
I accidently started the loan process earlier than I intended to. My loan officer reached out very quickly after I signed up, and even though i was not ready to purchase a house, she didn't close my case, but instead got a few preliminarry thiungs out of the way and then very patiently waited for me to be in a position to purchase a home. The whole process was very smooth, communication was clear and quick, and the online portal was very helpful to use. Overall, I am not sure I could have had a better home buying experience, and for a first time home buyer it meant a lot to me how much my team was willing to work with me and help me through the entire home buying process. Would absolutely reccomend to anyone seeking a home loan.
I don’t know who Missy is. I think I worked with another Lender, but she got very upset with me because I definitely was going through a lot and as happens, And Real Estate, let my emotions escalate some situations I say that because she seemed to be very unhappy with me and told me I was rude. I do think you guys record everything bottom one is I never heard from her again. I brought you guys a Buyer or actually my client did but no communication afterward must’ve made her so upset she never wants to reach out to me, which means the communication from your company shows me you don’t no longer want to do business with me when you take a look at the fact that I’m working with Zillow and getting Buyers pardon me multiple Buyers every month not including my own personal business. I’d love to hear back from you guys so I can be a better real estate agent sorry I ruined your business or whatever is going on and wish you the best of luck in the future.
Billy J was great and always answered my questions right away and helped guide me through the process. Him along with the VU app made everything super easy buying our first home and I appreciate all the help they gave
