I was supported from start to finish during my home purchase journey.Great team to have on your side.
The entire process from start to finish was extremely easy. The staff are incredibly helpful and very friendly. The portal aspect is awesome. Being able to upload documents immediately and getting reminders about things that need to get done is so much more user-friendly than all the other mortgage companies I’ve used in the past.
Jan and I are very happy in our new home. Our first with the help of United Veterans! GUNG HO!
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Everyone that has helped us through the process kept us up to date on everything we needed to get done and checked in with us to see how we were doing and if we needed anything! Very personable and kind throughout the entire process of buying our home! Highly recommend!
Very responsive team. Previous loans were very difficult to contact loan officer and underwriter. Not the case here.
Ask questions! They are here to help. But also don't be afraid to do your own research. We are so happy with our new home and being proud veteran home owners!
Such a wonderful company with so much to offer in the process of buying a new home.
Aaron was amazing worked to get me a decent rate and terms. There, was some confusion when other staff got involved. Once they had everything clear to close, everyone evaporated and didn’t hear much from anyone after that. Aaron sent me a text when the property closed. Waiting for further instructions so I can start paying the bill.
This was the easiest experience while searching for a house. All of my team was very responsive and able to answer all of my questions. I was well taken care of and never felt lost during this process. They were always available and very knowledgeable.
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Clayton, Dawn and Vicki made our home buying process seamless and super easy. I cant say enough about our positive experience and excellent customer service we received with these awesome individuals and Veterans United. The customer portal / app is awesome. You will see exactly what they need from you to submit and just check them off, one by one. Such an awesome experience and I highly recommend.
The whole team was amazing. They were easy to get a hold of, and worked with our realtor flawlessly. They processed our loan very quickly.
Thank you.
The VU team made us feel comfortable and appreciated throughout the whole process - from well before we were under contract, to the day we closed, and even beyond. They were quick to respond to all of our questions, no matter the complexity and we always felt like we were their number one priority. The team was highly skilled, efficient, and empathetic - it felt like we had all been friends for years! I appreciate all the hard work VU put in to get us where we needed to be on closing day and would recommend them 1000 times over!
Carl and the whole team. No matter who I spoke with, they made me feel like a VIP. Thank you to everyone. V/R Raymond Lynch
The entire team was very professional. They guided me through everything responding promptly and cheerfully. I have recommended VU to all of my sons who are also veterans and several friends.
