Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
474,726 reviews
836 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 474,726 unfiltered reviews

Starting on Page 107 of 15,825. Return to Page 1

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars

Josh always makes the process super easy, always responsive, and great to work with.

headshot image of Josh Jennett

Loan Officer Team Lead: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

Everyone at Veterans United was fantastic, but I especially want to recognize Heather Carmichael for the extraordinary service she provided throughout our home-buying journey.Buying a home is a major milestone, and purchasing one out of state after not going through the process for more than a decade felt overwhelming at times. Heather made the entire experience seamless. She patiently guided us through every step, answered all of our questions, addressed every concern, and was always responsive, knowledgeable, and supportive.Her professionalism, dedication, and genuine care gave us complete confidence throughout the process. We are incredibly grateful for everything she did to help us purchase our new home and couldn't have asked for a better experience. Thank you, Heather, for going above and beyond!

headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars

I really appreciate the team I have had from the beginning. Daniel and Adam have been on point from day 1. I have had two new loans and 1 refinance with them and they have made it seamless. I would def. recommend having friends work with them.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars

Great helpful service, attentive, caring, and responsive team

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Photo submission from Jessica S.

Veterans United is the only way to go! Every single person I interacted with was truly exceptional; in knowledge, customer service, experience and efficiency. As a first time home buyer, they made the process as smooth as possible for my husband and I. We always knew what was expected from us and if I had a question, it was answered promptly! I worked with Kindra during our process of building our credit up to purchase, Ginny as our loan officer and Brett as our loan coordinator. I can't say enough about this team! They worked with my husband and I from start to finish and made us feel like family. This is an experience I will remember fondly for the rest of my life. Thank you so much for giving us such great service!

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

4.5 out of 5 Stars

The team made the process very easy, the app was awesome for me to keep track of the progress. Very awesome program for Veterans.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

4.5 out of 5 Stars
headshot image of Jared Smith

Loan Officer: Jared Smith

NMLS# 2771902

5 out of 5 Stars
headshot image of Marco Rea

Loan Officer: Marco Rea

NMLS# 2734304

5 out of 5 Stars

Mary Teson and her team made all transactions very easy for my wife and me.

headshot image of Mary Teson

Loan Officer: Mary Teson

NMLS# 1974450

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

Ready to see for yourself?

Experience first-hand why 378,972 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars

Having worked with many financing institutions, I have a keen understanding of what makes one greater than the rest. It is the sincere dedication to helping a client reach their goals. My team touched every singe aspect of professionalism necessary for me to reach my goals from the beginning to the end of my journey. Thank you so much!

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

4 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Shawn Workman

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Photo submission from Teresa A.

Veterans United helped me to obtain my dream of homeownership. It was a positive experience, and the lighthouse credit program was very informative. The program and the representative helped me to change my perspective on credit and credit bureaus. I highly recommend Veterans United to others because everyone, from the lighthouse representative, loan officer, and concierge, was knowledgeable, responsive, and professional throughout the process.

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

Everything was extremely smooth. The app was very helpful for collecting the needed documents. Everyone at the company was easy to reach if we had any questions. It was a very good experience.

headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
headshot image of Christopher Bowen

Loan Officer: Christopher Bowen

NMLS# 2486519

5 out of 5 Stars

It’s been awesome having a team knowledgeable and experienced when it’s your first time home buying. Great attitude and energy.

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

Ready to see for yourself?

Experience first-hand why 378,972 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

The Team at Veterans United did an outstanding job. They were incredibly flexible and helpful throughout the whole process. Seth and his team are an experienced team looking out for the best interest of the buyer!

headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
headshot image of Andrew Dorris

Loan Officer: Andrew Dorris

NMLS# 2812450

5 out of 5 Stars

They were readily available and answer all of my questions and concerns. Very patience and polite!

headshot image of Eli Davis

Loan Officer: Eli Davis

NMLS# 2165769

5 out of 5 Stars
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Photo submission from Savannah C.

Thanks to the Veterans United Team for making it possible for me to purchase my own home.

headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

The whole team made sure everything was organized.

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars

Everyone I worked with was knowledgeable and friendly and helped me to work through anything I needed to be able to close. Aaron especially was with me every step of the way. Being a new homeowner I was nervous an anxious about some things but Aaron always had answers and solutions. I really felt he care about me as a veteran and a person getting their first house. I would recommend him to everyone I know.

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $75,000 toward your new home! No purchase necessary; see official rules for details.