Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,073 reviews
679 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,073 unfiltered reviews

Starting on Page 107 of 15,836. Return to Page 1

5 out of 5 Stars

From the first call to closing Suzanne and team were a pleasure to work with. They made a potentially very stressful process go as smoothly as possible. Very grateful to have her as our loan officer. Looking forward to working with her and the team once more in the future.

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

4 out of 5 Stars

The Veteran’s United team stayed in contact and kept me informed during every step.

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars

Veterans United was fantastic through the entire process.
They explained everything in clear terms and answered every question I had. Their team was very proactive and professional. From the time I chose a house to closing only took about 3 weeks!

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
Photo submission from Jessica S.

Veterans United is the only way to go! Every single person I interacted with was truly exceptional; in knowledge, customer service, experience and efficiency. As a first time home buyer, they made the process as smooth as possible for my husband and I. We always knew what was expected from us and if I had a question, it was answered promptly! I worked with Kindra during our process of building our credit up to purchase, Ginny as our loan officer and Brett as our loan coordinator. I can't say enough about this team! They worked with my husband and I from start to finish and made us feel like family. This is an experience I will remember fondly for the rest of my life. Thank you so much for giving us such great service!

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

4.5 out of 5 Stars

I have many good things to say about Veterans United. They were a pleasure to work with, very transparent and timely, as well as going above and beyond to ensure we were updated the second new information was put out. My only concern is mainly my fault, if you’re planning on getting married during the home buying process, put it off until a bit afterwards. If that’s not an option, tell them at the start of the process.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

Derek was always available and responsive! Top notch professionalism and very helpful along the entire process!

headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars

Yes I would absolutely recommend you guys to friends and family. Marty went above and beyond to get my family and I taken care of.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars

This is our second time working with Scott and the VU home loan team to purchase property. Each time has been a great experience and we’re very happy with the support we received.

headshot image of Scott Davis

Senior Loan Officer Team Lead: Scott Davis

NMLS# 1725328

Ready to see for yourself?

Experience first-hand why 379,261 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Outstanding support throughout the entire experience!

headshot image of Tyler Stump

Loan Officer: Tyler Stump

NMLS# 2734910

5 out of 5 Stars
headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

Even when things are quiet and you're wondering what's happening, they're working hard behind the scenes making things easy for you. Just know that the quieter things are, the more that's getting done. Great company to deal with and ready to work through any complicated issues for a great experience.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
headshot image of Christopher Bowen

Loan Officer: Christopher Bowen

NMLS# 2486519

5 out of 5 Stars
Photo submission from Teresa A.

Veterans United helped me to obtain my dream of homeownership. It was a positive experience, and the lighthouse credit program was very informative. The program and the representative helped me to change my perspective on credit and credit bureaus. I highly recommend Veterans United to others because everyone, from the lighthouse representative, loan officer, and concierge, was knowledgeable, responsive, and professional throughout the process.

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars

Brittany and Christopher was amazing to work with. Brittany made the process clear and assisted with all documents needed for the process. She helped ensure that we had no delays on our end to close. Would highly recommend.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4.5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

Nathan and Lisa were OUTSTANDING! made the buying process so easy and understandable. Every question was answered swiftly and efficiently! Definitely would want to work with them in the future!

headshot image of Nathan Jackson

Loan Officer Team Lead: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars

My lender team was phenomenal. They completed the underwriting and closing in 20 days, which is the fastest we have ever experienced. They made the process very smooth for us and it felt like they were primarily taking on the burden of the entire process on themselves, which we really appreciated in a very busy phase in our lives. They were extremely communicative, keeping us up to date along every step. There was not a single point in time in which I had to initiate the communication - truly a first for us in our experience! Blake, Nicky, Kaden, Julie, and the rest of the team were fantastic and we hope to work with them in the future!

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

Ready to see for yourself?

Experience first-hand why 379,261 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Kelly Tolster

Branch Manager: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

5 out of 5 Stars

We had a great experience working with veterans United. Chance, Bryan, and the team were very kind, helpful, prompt working to help us get approved. Very grateful!

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Photo submission from Savannah C.

Thanks to the Veterans United Team for making it possible for me to purchase my own home.

headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars

My loan officer Tyler was absolutely outstanding and extremely knowledge throughout the entire process. Veterans United has really made my family’s dream come true.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars

This was the Best Mortgage process I have experienced.
Tyler and his staff guided me through every step with courtesy, knowledge, and professionalism. There were no surprises and they were always one step ahead from start to finish.

headshot image of Tyler Stump

Loan Officer: Tyler Stump

NMLS# 2734910

5 out of 5 Stars

Cannot say enough about how well Kelly and her team made my home purchase so easy. From day one Kelly listened to our questions and never felt like we were "just another number". It was like talking to family. Home buying can be stressful. She always was there to answer our questions. Outstanding customer service Kelly! We are so glad we went with Veterans United opposed to other lenders I have used in the past. (NFCU)
THANKS AGAIN! I would highly recommend.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

Excellent service

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

3.5 out of 5 Stars

Depending on what the financial situation is and what your goals are this can be the way to go.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $75,000 toward your new home! No purchase necessary; see official rules for details.