Very good, underwriters are a little strict. But overall very good.
Jan and I are very happy in our new home. Our first with the help of United Veterans! GUNG HO!
Veteran United is awesome! They have members of their team to help you through every step of the loan process. They’re really involved letting you know what you need to do to get to the closing table. They’re a blessing! My wife and I bought our first home through them. They made the process very easy!
Veteran’s United did an exceptional job in processing my refinancing request. I could not ask an organization to have performed better.
Process was great and fast
Poor communication from loan officer
Response from Veterans United
Hi Greorgisson,
I’m really sorry to hear the communication didn’t meet your expectations. You deserve clear, steady updates throughout the process, and I’d like my people to look into what happened. If you’re open to talking more, you can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
Ask questions! They are here to help. But also don't be afraid to do your own research. We are so happy with our new home and being proud veteran home owners!
The process was smooth and organized. The online platform was helpful to organize, upload, and view documents.
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Veterans United out of Clarksville, TN is the best team of folks I’ve ever met and had the pleasure of working with! We’ve had the pleasure of working with Amanda and her team a few times now and they are the best!
The VU team made us feel comfortable and appreciated throughout the whole process - from well before we were under contract, to the day we closed, and even beyond. They were quick to respond to all of our questions, no matter the complexity and we always felt like we were their number one priority. The team was highly skilled, efficient, and empathetic - it felt like we had all been friends for years! I appreciate all the hard work VU put in to get us where we needed to be on closing day and would recommend them 1000 times over!
