My experience with Veterans United was nothing short of impressive. From the very first call to get prequalified all the way through to closing day, it was a great experience!
The customer service was second to none! Unparalleled communication and updates every step of the way. Our questions were answered immediately. Very informative each step of the process. Exceeded all other lenders’ loan estimates and incentives to earn our business. Can’t thank VUHL enough!
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Experience first-hand why 355,374 homeowners give us a perfect score!
Great to work with, always able to get thru by.phone n have questions answered promptly, sound advise
The only redeeming part of the experience was Danielle. At least she was responsive. The entire process was made entirely too stressful by delayed responses and last-minute rush-rush requirements that should have been relayed sooner. Getting a loan through this company risked giving me heart failure.
Response from Veterans United
Hello Karen, we appreciate your feedback on this matter. A member of our Client Advocate team has attempted to reach you and we invite you to connect with us further. It would be helpful for us to discuss your experience in greater detail and learn how we might better serve others in the future.
Brenda did a wonderful job of keeping me informed and following up with me.
Closed right on time with no problems at all! Definitely would recommend to a friend!
Eric's Team made this complicated process as easy as possible.
Being a first time home buyer, Veterans United Home Loans took away the stress of buying a home. The process from start to finish was outstanding.
