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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
465,341 reviews
918 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 465,341 unfiltered reviews

Starting on Page 10733 of 15,512. Return to Page 1

5 out of 5 Stars

Working with VU was fantastic. They really made us feel like we were part of the family, and stuck with us the whole way through. I will always recommend that anyone goes to them first!

headshot image of Chrystal Franks

Loan Officer: Chrystal Franks

NMLS# 1661479

5 out of 5 Stars
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
headshot image of Stuart Timmerman Waters

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

5 out of 5 Stars

This is the 2nd time I have used Veterans United. First one was a refinance and 2nd was for the purchase of a New home. I would highly recommend anyone use Veterans United they are efficient and easy to work with. I only have positive thoughts and I had an awesome experience. A++++++++++++++

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
headshot image of Danny Kliethermes

Loan Officer: Danny Kliethermes

NMLS# 996807

0.5 out of 5 Stars

Great experience working with Seth. If you have to work with Chris, find yourself a new lender.. Such a headache. After breaking every promise made to us, they finally came through the day we had decided to drop them for a different lender. We have a house with Veterans United, but we will never use them again.

Response from Veterans United

Megan, it is our goal to provide excellent service, and your feedback helps hold our team accountable when expectations are not met. Thank you for taking the time to share this information. Earning your trust is vital to our success, and our Client Advocate team will work closely with Chris to promote a better experience for future customers.

5 out of 5 Stars

Justin and the team are rock stars! This is the most transparent process I’ve ever experienced! Thanks for making this painless! He did everything but give me $$ for the down payment!

headshot image of Justin Benge

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars
headshot image of Angie Sanders

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars

Our experience was very easy and fast. The team we worked with answered all our questions quickly and thoroughly.

headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars

Great company, easy to work with, and they really looked out for me.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Jonathan Segers

Loan Officer: Jonathan Segers

NMLS# 1671400

5 out of 5 Stars
headshot image of Eric Soete

Loan Officer: Eric Soete

NMLS# 951466

5 out of 5 Stars

This is a great company to work with. Our personal loan specialist did everything he could to make this process easy and painless.

headshot image of Brendan Wilson

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

4.5 out of 5 Stars
headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars

Veterans United made our home buying journey effortless. They are excellent to work with.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Sam Yoo

Loan Officer: Sam Yoo

NMLS# 149705

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4.5 out of 5 Stars

From the beginning to the closing we had a great outcome. We would definitely recommend VU to anyone who is looking to purchase a home. They actually cared about us and making sure we got approved with no issues at all. Thank you VU!!

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

4.5 out of 5 Stars

This was the 4th home I purchased with the help of Veterans United. While it was the most difficult as a new construction; my Veterans United team, led by Ted Richardson, were professional, diligent, and helpful 24/7. Veterans United always treats my family as their own and I couldn’t ask for anything more.

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars

You're there... look no further for help with you VA loan

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars

Thank you Veterans United for treated us like a family. You never forget us, never stop letting us know that you truly care. I have had terrible experience in the past with buying a home, but Veteran United is the GOLD STAR STANDARD when it comes to Home Loans. Thank you so much for your dedication to our family.

headshot image of Tory Tuttle

Loan Officer: Tory Tuttle

NMLS# 870114

5 out of 5 Stars

Taylor Clark and Jackie Cox were the two amazing professionals that my wife Raychel and I worked with. I am so thankful that we worked with this team. Most people get scared about purchasing a home. There is a lot that goes in to it. Taylor and his team walked us through the entire experience. We are first time home buyers and based on this experience I feel like people would be CRAZY not to work with them. Everything was online. It was fast. It was easy. Bottom line is that you should work with this team! Purchasing a house doesn't have to be hard or frustrating. When you work with Taylor Clark and Jackie Cox it is like working with family, the family that you can actually count on. We are so happy that we got the house of our dreams. This has been the best experience ever!

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars

I will recommend Billy to all of my friends and family that are in the housing market. He was a consummate professional and an absolute pleasure to work with in this process. He is the reason my first time buyer experience was so wonderful.

headshot image of Billy Chard

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

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