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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,525 reviews
726 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,525 unfiltered reviews

Starting on Page 10799 of 15,418. Return to Page 1

5 out of 5 Stars

Excellent customer service! Never had a question go unanswered and very prompt response times! Thank you Veterans United!

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars

My husband and I evacuated from Tyndall AFB when I was 34wks pregnant due to Hurricane Michael and ended up getting PCS orders to McGuire AFB. When we decided to buy a home, we decided to go through VU and we couldn’t have asked for a more amazing team of people to come together and help us in buying our first home! We can’t wait to watch our daughter grow up and make memories in this house. We couldn’t have done it without you, VU!

headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

4.5 out of 5 Stars
headshot image of Zach Gunter

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars

We are very thankful

headshot image of Tyler Sadich

Loan Officer: Tyler Sadich

NMLS# 393144

4.5 out of 5 Stars

Great job by all.

headshot image of Chris Thornton

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars

This is my second time using Veterans United for my mortgage financing needs. They are a wonderful company with a wonderful staff of employees. My first contact was Greg Moon who answered all my questions and got the processed started. Then Shane Miranda helped me out with the appraisal and various others tasks and questions I had. Finally Julia Ash closed the deal, she was always great with any paperwork that I need to turn in and any problems that arose on my end. Overall an excellent team to work with, I would highly recommend any Veteran looking to purchase or refinance a home in California/Los Angeles area to ask for them.

headshot image of Shane Miranda

Loan Officer: Shane Miranda

NMLS# 1312406

4.5 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

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5 out of 5 Stars

Best experience in buying a home.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

4 out of 5 Stars
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

Absolutely AWESOME team of people doing their best to ensure customers have a easy, fast, and the right experience when buying a home.

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

They were very helpful. The process went quickly and smoothly. Highly recommend this team!

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars

If my experience with those who represent Veterans United is reflective of the norm rather than the exception then you will have a smooth and pleasant experience working with them as well.

headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

4 out of 5 Stars

Overall the process was simple and easy and they worked very well in meeting my needs and ensuring my loan was finalized and approved.

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

Ready to see for yourself?

Experience first-hand why 368,533 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars

What a wonderful experience we had with Steve Kincheloe, Codi King, and the rest of the team! We were able to land a home 2.5 weeks earlier than expected! From the first call we made while living in a hotel with no kitchenette, they were able to speed up the process and get us a place we can call "Our First Home" and home cooked meals have never tasted better especially in a new house! Everyone has been kind, understanding, hardworking, and very informative throughout this home buying journey! We cannot have done this without them! Thank you everyone for your hard work and dedication for helping my family start a new chapter in our lives! The C Family

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

I was able to close on my new house a week ahead of schedule. Open communication.Very helpful.

headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

4.5 out of 5 Stars
headshot image of Kimberly El-Darrat

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars

I had an amazing experience with my loan team lead by Sam Yoo. There was never a moment they left me uninformed and they always answered the phone no matter what time I called. If it was not for my loan team through Veterans United I would probably still be looking for a house today. Seriously they couldn't have made it any easier.

headshot image of Sam Yoo

Loan Officer: Sam Yoo

NMLS# 149705

4.5 out of 5 Stars

I would definitely recommend United Home Loan to other Veterans. The agents were great. The review process with the underwriters could have been better, but, as far as the VU staff, those were some really nice people.

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

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