Dan did a great job with every question that I had he had an answer for me and you did outstanding job.
Team Kinch was extremely helpful. They didn't mind all of my questions and kept me informed through the entire process.
Team was very knowledgeable am get me updated and involved with the process. Always answered my questions professionally even when some were redundant.
Sadly had to transfer loan advisors as initial was extremely rude.
Very detailed on what they would need from us. And what each process would intel.
Have used VUHL twice now and would use again. Always professional
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Great job, Great People!
Overall, great experience working with Denny and the whole crew at Veterans United. The only caveat was the handling of the close of escrow. We signed the final paperwork on a Thursday and escrow was suppose to close on a Monday. Not sure who dropped the ball, but they waited to the last minute to re-verify my employment on the week of Thanksgiving. My HR department was having their holiday lunch and was unavailable for a couple of hours. The closing of escrow had to be delayed for an extra day until someone at Veterans United could contact my HR department. Seeing how important it is to re-verify a borrower's employment, especially during the holidays, it should have been handled with a little more lead time. A sour finale to an overall great experience.
