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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,911 reviews
872 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,911 unfiltered reviews

Starting on Page 10851 of 15,398. Return to Page 1

5 out of 5 Stars

They will be honest to you about what they can and cannot do.

headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars

I have purchased several homes this was the best experience ever.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
headshot image of Kendra Ford

Loan Officer: Kendra Ford

NMLS# 1145504

2 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Patrick Richardson

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars

I highly recommend this company I have bought at least four different houses in the past and I can say Veterans United was on top of their game and I would not go to anybody else they will get all my business in the future and I would highly recommend if you go through this company that you recommend your friends and family to them as well

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

4.5 out of 5 Stars
headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

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5 out of 5 Stars

Very easy process, I will use them again

headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars

Excellent work! Keep it up!

headshot image of Steve Hopper

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

From. Tara Leonard Cody Smith, Corey Jackson and Tom Champion. My team was so awesome. They really worked hard and kept me in the loop with everything that changed and informed me of what was needed. I'm so happy I had them as my team.

headshot image of Tom Champion

Loan Officer: Tom Champion

NMLS# 1102159

5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Justin Keith

Loan Officer: Justin Keith

NMLS# 1563990

5 out of 5 Stars
headshot image of Nathan Bryant

Loan Officer: Nathan Bryant

NMLS# 1362262

5 out of 5 Stars

I cannot thank veterans United enough for making my first home buying experience pleasurable. They were very knowledgeable and answered any questions that may have risen. Will definitely be using them again for my next home loan.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

Veterans United was awesome. Home buying is a sometimes a stressful event and they made the entire experience a great one. Lance Nilson did an amazing job on not only the overall closing timeline but helping me every step of the way and any time of day I had a question. They truly made the home buying experience a great one and i will only work with them in the future.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

0.5 out of 5 Stars

Complete train wreck of an experience that makes me wonder only one thing, how can a company that demonstrates such an inept grasp of process, continue to be profitable.

Response from Veterans United

Hi Antonio, thank you for providing more information about your home loan experience. Delivering exceptional customer service is important to all of us at Veterans United and we care a great deal about learning more from you on this matter. One of our Client Advocate team members is available to speak with you and discuss ways that we can improve for future customers. Please reach out to us for additional support.

5 out of 5 Stars

I am so glad I chose Veterans United to finance my home.I am a 1st time homeowner and I am just amazed at how simple this process was with them. From start to finish, my loan officer Jimmy Stranz was awesome! He was very nice and you could tell he really cared about me as the consumer. Jimmy was very knowledgeable and was always professional. My transaction coordinator Ashley Stratman were beyond amazing. She always responded to my question right away... Any time I had a question or concern, they were always right there and responded quickly. I was always in the loop as to what was going on with my loan.. . The website design was very easy to navigate and I was able to send and sign all of my document electronically. I appreciate my team that helped me thru this process. I have no doubt that I made the right decision with using Veterans United to purchase my home. I will definitely be referring others to Veterans United as well. Thanks for everything.. You guys are amazing. I sincerely appreciate all that you have done to help me and my family with buying our new home..

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars

Bar none the best mortgage company in our country. Top notch service at every level. Thank you.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
headshot image of Rob Dycus

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars

Very Helpful with whole process. All the people we worked with were a pleasure to work with. Answered our questions and concerns throughout the process. Everything went smoothly. Highly recommended.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

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