Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,901 reviews
875 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,901 unfiltered reviews

Starting on Page 10852 of 15,397. Return to Page 1

5 out of 5 Stars

Vetrans United no brainer this is the way to go for your home financing. When I first applied with Veterans United my credit was kinda dinged up they worked with me & walked me through everything I needed, now 2yrs later with on time payments each month my credit score is going through the roof!!!! All thanks to everybody at Veterans United. Thanks jimmy.

headshot image of Jon Beahan

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars

Wonderful experience. Matthew Czerwonka and his team did an outstanding job. I felt they had me in their best interest and took a personal interest in the success of my refinance. Veterans United did my home loan and now my refinance. They are an exceptional service with an exceptional team. I've recommended them to all my friends and family who are veterans. I will always use them in the future.

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars

My expeierence with Veterans United was an excellent one! would recommend them for family friends anyone who doesn't want to worried your team is actually working for you just do it

headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
headshot image of Devin McCall

Loan Officer: Devin McCall

NMLS# 1161640

4 out of 5 Stars
headshot image of Justin Brinker

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
headshot image of Mary Jacobi

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
headshot image of Samantha Walker

Loan Officer: Samantha Walker

NMLS# 1122751

4 out of 5 Stars
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars

Pretty streamline process. However, I believe the underwriter was too difficult on some of the issues when doscumentation proved what we were saying on specific issues such as my son's vehicle, even after proving my son pays the payment. I believe when documentation is provided for specific things as explaination then the underwriter should be alittle more understanding and use common sense. I believe she was alittle too straight laced in some of our circumstances. I was not impressed with the underwriter. I actually began to believe that the underwriter was on a power trip for some reason and just didn't want to get us the house.Otherwise, Michael, Ted and Crystaline were great!

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

4 out of 5 Stars
headshot image of Tyler Sadich

Loan Officer: Tyler Sadich

NMLS# 393144

Ready to see for yourself?

Experience first-hand why 367,993 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars

Veterans United was a huge resource in buying a home for the first time. They helped me with an expedited timeline and even seamlessly adjusted from one state to another. Veterans United put me with competent and knowledgeable realtors in whatever region I was looking at buying a home. Most importantly Veterans United stayed in continual contact with me throughout the process ensuring everything was going as needed and easily made adjustments when required. 10/10 would recommend!

headshot image of Matt Thill

Loan Officer: Matt Thill

NMLS# 1504452

4 out of 5 Stars

Looking for a personal touch and not just a company that just goes through the steps then Veterans United is the one. I would definitely recommend your company to anyone looking for a loan and are veterans!!! They treat you with respect and walk you through the process with kid gloves. I was able to close on my home in record time!

headshot image of Josh Carlyon

Loan Officer: Josh Carlyon

NMLS# 1393787

5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

4 out of 5 Stars
headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Photo submission from Jesse H.

Veterans United and my loan officer, Mystle Schellhorn, worked very diligently to make sure every detail of the loan process was properly taken care of and air tight. I cannot thank them enough for all of their effort.

headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars

I cannot say enough positive things about our loan specialist, Tyler Sadich and our Transaction Coordinator, Desi Murray. Both were extremely knowledgeable and patient throughout the process. They were both personable and diligent in completing tasks quickly . In fact , our loan closed exactly 30 days from contract acceptance because of their hard work! If we ever buy another home, we will return to Veterans United! I still have and wear the socks VU sent in their welcome packet. I can honestly say, ‘VETERAN’S UNITED ROCKS MY SOCKS!’I cannot thank you both enough!

headshot image of Tyler Sadich

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars

The main thing that made the purchase process easy was the accessibility of Veterans United representatives. They were easy to get ahold of and informative. I also like that the “to do” list on the website gives a clear and concise way of knowing what I need to provide.

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

Ready to see for yourself?

Experience first-hand why 367,993 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Bought a house in Iowa from California, and I thought for sure it would be a very difficult endeavor. This is the third VA home loan I've done, and turned out to be the easiest by far. After the initial phone call a pre-approval letter was emailed within 5 minutes. Went to Iowa, with pre-approval letter in hand, that simplified the negotiating process a great deal. After finding a house I emailed Kayla Theonen at Veterans United reporting that I had made an offer on a house, and gave her the contact information for the seller's agent. The selling agent told me that she had received an email from Kayla before she got back to her office on the same day. The next day I was emailed a "To Do" list from Veterans United, with an introduction to my loan team and contact info for any questions or problems. Along the way, to do items were preceded with a detailed explanation, what to expect, and contact numbers for questions. There were never any questions unanswered. nor any lag in communications. Updates of the process status were received by phone or email anytime the process progressed. After closing, they didn't just disappear, but offered to maintain open communications. Normally I don't respond to surveys, but in this case their service truly exceeded my expectations and I really feel they would benefit veterans who are pursuing a VA loan.

headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars

This was an awesome experience with this group of professionals. They knew the ins and outs of the VA loans.

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

4.5 out of 5 Stars

The ultimate in professionalism!

headshot image of Adam Underwood

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars

Overall great experience as we purchased our first house.

headshot image of Steph Buckridge

Loan Officer: Steph Buckridge

NMLS# 1035470

5 out of 5 Stars

these people are awesome. everything went fast and smoothly!!

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
headshot image of Rob Parham

Loan Officer: Rob Parham

NMLS# 1524830

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $100,000 toward your new home! No purchase necessary; see official rules for details.