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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,823 reviews
943 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,823 unfiltered reviews

Starting on Page 10860 of 15,395. Return to Page 1

5 out of 5 Stars
headshot image of Amy Tesch

Loan Officer: Amy Tesch

NMLS# 1325567

5 out of 5 Stars

It was a very positive experience and they were patient as the first two offers that we made on two other houses became mired in problems beyond all of our control

headshot image of Kaylee Wyckwood

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars

Thanks to the team at Veterans United - they made this process a pleasure.

headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
headshot image of Kimberly El-Darrat

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

4 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars

Most Amazing Experience Ever! My Wife Was Very Pleased With Their Attention To Detail!!!!

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

3 out of 5 Stars

Find a more professional service. This company will promise one thing and blame everyone else involved if they can’t deliver.

Response from Veterans United

Edwin, we take your feedback seriously and we appreciate your willingness to acknowledge this situation. We care deeply about customer service and a member of our Client Advocate team would love an opportunity to discuss your loan experience in greater detail. It is always our goal to strive for improvements, and acknowledge any mistakes made along the way. We look forward to learning more about what may have caused you to feel this way.

4 out of 5 Stars
headshot image of Justin Benge

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars

For those of us who do not specialize in buying and refinancing a home , let me save you all days of research and endless phone calls to Leander’s across our Great land. After 5 try’s, and by pure accident, I did some research on Veterans United. It payed of . They ABSOLUTELY do what they say , and most importantly, they Follow Up, and explain the process to you every step of the way. I am as most Veterans, very critical when it comes to myself & family. And this Lender Group is as well. We were treated like we where buying a million dollar home . If you don’t like your time and money wasted on fast talking agents that promise you everything a deliver little to any results, call VETERANS UNITED, and see for yourself. Thank you CHRYSTAL & KIM for all your hard work. Bruce Jordan , Wa. St.

headshot image of Chrystal Franks

Loan Officer: Chrystal Franks

NMLS# 1661479

5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

2 out of 5 Stars

Response from Veterans United

Thank you for the feedback Ryan. We understand that all situations are unique and we want to help streamline this process as much as possible. We will use this information to make sure other Veterans have a smoother experience.

5 out of 5 Stars

Great job all around. Awesome teamwork!!Thank you all so much! Semper Fi 🇺🇸

headshot image of Zach Gunter

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
headshot image of Kimberly El-Darrat

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars

One of the most positive experiences we have ever had.

headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars

When you talk about a VA Loan sellers get intimidated, but the whole process is so much better than working with a bank or a lender. I don't regret one bit doing by loan with Veterans United. Everything was easy and fast...

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

4 out of 5 Stars
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

4.5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

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3.5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

Veterans United is very helpful and professional throughout the entire home buying process. Brian Poterbin and his team were great and I would recommend he entire Veterans United Team to all my veteran friends and family!

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

4.5 out of 5 Stars

They know veterans better than anybody else in the game.

headshot image of Samantha Buckridge

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars
headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
headshot image of Shane Miranda

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
headshot image of Presley Ray

Loan Officer: Presley Ray

NMLS# 1122896

4 out of 5 Stars
headshot image of Mike Stalling

Loan Officer: Mike Stalling

NMLS# 1105433

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