everything was great I was treated like one of the family
It went really well.
The whole process was exceptional! I was able to lock-in at a great rate ( 2.25% lower than my current ) and they answered all my questions. Believe me, I had many question's with this being my first VA Refinance.
SECOND TIME TO USE DEREK RUSSELL AND VETERNS UNITED. THEY MAKE THINGS SO EASY!
VU was very easy to work with and kept me well informed as we worked through the process.
It took a little longer then we thought but was not there fault. It was all the paper work that was needed.
Donald and his staff were right there to guide us through the process and quick to answer any questions we had. We couldn't believe how organized and knowledgeable the staff were and how easy they made the refinancing of our home.
they assist you with anything and everything you need to purchase a home
Very fast and i was givin alot of help during the process which made everything so much easier
Everyone was pleasant and patient. But, this process should not have taken over 5 months.
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Bobby was great, Paul was computerized
First I would like to say that when everyone else told me no, VU said yes. They were very polite and professional. I was told it would take approximately 45 days to close but they had me done in less then 30 days. From the moment we started they treated me like I was the most important person in the world.
After being out of the mortgage game for over 25 ears and knowing that there were probably changes to the process and being apprehensive on what to expect, I must say that VU helped walk me through the process and guided me through the jungle so to speak! Very impressive
The loan team was dynamic. From my initial telephone call with Cara and working with Dave and Presley, the entire experience was stress free, informative, and professional.
