This is our 3rd home purchase with VU and the level of customer experience and consistency have been second to none. The loan team, including Derek, Heather, Jaime and Mitch were exceptional, as they all have been and it's truly a team effort to get it done! 16 days to close is unbelievable!
Mortgage broker Katy was amazing.
This was a cool process. A one stop shop. What a breath of fresh air. EVERY Veteran should be with your company
This is the second time I’ve used VU to purchase a home and their attention to details drew me back again and I was not disappointed; in fact, I was more impressed the second time around!
I would lead with advising folks to have cash reserves in the thousands on hand prior to proceeding with the process otherwise it was an easy straightforward process
Okay I wrote a lot of negative comments but deleted it. I forgive. I will keep myself at peace.
Response from Veterans United
Hey Terrence,
Thank you for your honesty and for taking the time to share your thoughts. Buying a home can be an emotional and stressful experience, and I truly appreciate your willingness to extend grace despite your frustrations.
Your feedback still means a great deal to us because it helps us understand where we can improve the experience for future homebuyers. I’m glad to hear you’ve found peace with the situation, and I sincerely hope you’re now able to enjoy this exciting new chapter in your home.
If there’s ever anything you’d like to discuss further, please don’t hesitate to reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
The experience was great, talk about full service. From getting approved to helping you move, the liaisons team made things easier and less stressful. From home insurance, cable, internet and utilities. They helped us all the way. Thanks Veterans United.
I cannot thank the team at VU enough for helping me land such a beautiful home.
The process was very seamless, just complete what they ask you to do, make sure your debts are lowered and credit score is at least a 630 i believe. Very nice and competent people.
10/10 service from Evan Mehuy and his entire team at Veterans United Home Loans! This was our second time working with Evan, and we never once considered using a different lender. Amanda Cote and Aaron Ghidey made the process seamless from start to finish, and this was by far the easiest and best home buying experience we could have asked for. Their communication, support, and professionalism are unmatched. We are so grateful for this dream team!
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Kara my lender was super amazing, knowledgeable and on always 100% on point and on top of it all. She knows her stuff and will advocate for you. She saw everything through from beginning to the end tirelessly through days and nights. And I knew she was in my corner from Day 1. She was resilient in fighting for the very best for me and also cheering me on. Jennifer was also A-1 in terms of patience, kindness, perseverance, communication and efficiency. Her knowledge and effort to see everything through to the finish line was unparalleled and not only impressive but came from a sincere heartfelt place. She is the calm in the storm. Justin also, Josh, Monica and Joedi! You guys are amazing. I appreciate you. Thank you and Thanking GOD and my Lord and Savior Jesus for a team unlike any other. I trusted you and you did not fail. 💯 times over Thank you. You can trust them while going through the process. They are in your corner and ready to get you across the finish line to be a homeowner! I was blessed by God to have such caring people who were not about numbers but about me and those I love: my daughter, Mom, significant other, Dad and my entire family and the legacy and precedent this has now set. This was my family and Grandmothers’ dream, Nan and Grandma, and you made it come true. Thank you! Thank you! Thank you! I am more than blessed! God did it! You did it! WE did it! 🫶🏽❤️🎊🥳🙌🏾❤️💝
Whole team was professional, courteous, and outright genuine. Mike and Crystal really took care of it all. Thank yiu
Thank you for all the help through the entire process
This was my wife and I's first time buying a home, the process and the app were very straight forward and easy to use. Our team were there if we had any questions and eager to answer all of them and help us find the answer if they themselves weren't sure.
It was awesome working with them, the process went smooth and easy. Working with them providing every document in a timely manner makes the process go way faster!
Our whole team was very good to work with, very knowledgeable and always ready to answer questions.
Arlo and Anna were the greatest! I was very nervous about buying a home, and they made it easy all the way from the beginning to the end! They were very responsive to any questions and even though everything was done electronically I felt they could not have done anything else to make it such a great experience! I will tell everyone I know to give them a call!
We had an excellent experience with Veterans United Home Loans from start to finish. The entire process was smooth, professional, and much less stressful than we expected. The team was always responsive, answered all of our questions quickly, and kept us informed every step of the way.They made the VA loan process easy to understand and worked hard to make sure everything stayed on track through closing. Everyone we worked with was friendly, knowledgeable, and genuinely cared about helping us succeed.I would absolutely recommend Veterans United Home Loans
to anyone looking for a mortgage lender, especially fellow veterans and military families. Great communication, great service, and an overall outstanding experience.
