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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
474,845 reviews
869 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 474,845 unfiltered reviews

Starting on Page 109 of 15,829. Return to Page 1

5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars
headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

4.5 out of 5 Stars

Everyone on the team ( yes you get an entire team) was great to work with, very responsive and helpful in answering all questions.

headshot image of Kevin Weatherspoon Jr

Loan Officer: Kevin Weatherspoon Jr

NMLS# 2709273

5 out of 5 Stars

Very pleased with my experience . We had a great team that helped us every step of the of the way and made our home buying experience as stress free as possible. can’t say enough on how happy we are with the team we had

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

2.5 out of 5 Stars

Meh, it's all about money. I was welcomed with some sort of "gift" last week--never got it. They are okay. Not any better or worse than any other mortgage broker you would use.

Response from Veterans United

I'm sorry your experience left you feeling underwhelmed Devin, and I can understand how frustrating it would be to expect a gift and never receive it.

I always want our service to leave a positive, lasting impression, and I'm sorry we didn't meet that expectation. I'd appreciate the opportunity to learn more about what happened, including the gift you mentioned.

If you're willing, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time. If you contact us outside those hours, we'll typically respond the next business day.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars
Photo submission from Angelia V.

This is me in front of Grace's Haven, my new dream home!

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
headshot image of Victoria Colson

Loan Officer: Victoria Colson

NMLS# 2340924

5 out of 5 Stars
headshot image of Mason Fast

Loan Officer: Mason Fast

NMLS# 2789280

4.5 out of 5 Stars

Only issue really that there was was communication between departments that's really about it

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

4.5 out of 5 Stars
headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars

Brice and team were super helpful in every step of the process. From start to finish they made the home buying process an easy and enjoyable process. Highly recommended for any Veterans looking for a new home!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

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5 out of 5 Stars

It was great and they were very good at making it happen

headshot image of Stephen Bash

Loan Officer Team Lead: Stephen Bash

NMLS# 2030081

5 out of 5 Stars

Really had a smooth experience, they did their absolute best to find the best loan for us. We truky appreciate all the hard work.

headshot image of Jolene Hatfield

Loan Officer: Jolene Hatfield

NMLS# 2771738

5 out of 5 Stars

From the very beginning to the very end VU made my process smooth & easy

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

5 out of 5 Stars
Photo submission from Ryan O.

The Orton wants to thank Jimmy and everyone at Veterans United for helping us buy our first home!!! Thank you.

headshot image of Jimmy Hale

Loan Officer: Jimmy Hale

NMLS# 2132316

4 out of 5 Stars
headshot image of Alex Brayfield

Loan Officer: Alex Brayfield

NMLS# 2682627

5 out of 5 Stars

They bent over backwards to make this happen. Good job team.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
headshot image of Tim Saylor

Loan Officer: Tim Saylor

NMLS# 2820454

5 out of 5 Stars
headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

Ready to see for yourself?

Experience first-hand why 379,080 homeowners give us a perfect score!

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5 out of 5 Stars

Veterans United gave a great experience and everyone on our team were very helpful

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Landon Washam

Loan Officer: Landon Washam

NMLS# 2774695

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
headshot image of Keegan Haines

Loan Officer: Keegan Haines

NMLS# 1955200

5 out of 5 Stars
Photo submission from Brittany W.

Veterans United are just awesome. I knew I could reach my loan officer at any time. Since my military career, and exiting and now a 100% disabled veteran, there's a reason I've used these guys 3 times now over the last decade. These guys and gals are just an absolute pleasure to work with. I'm so happy they helped me finalize on forever home.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

3.5 out of 5 Stars
headshot image of Stephen Bash

Loan Officer Team Lead: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

Very easy to do,and Mr Meyers and his staff were awsome.

headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

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