Excellent
Caring and professional
Don't stop being who you are
The team we had were GREAT!! Jon, Kenna & Kendrick were the BEST!! They went the extra mile for me and my wife.
Veterans United Home Loans are the best in helping our veterans and their families.a
Kept me very informed and comfortable for what can be arguably the most stressful transaction in a persons life.
The team was awesome, very satisfied!!
Did not understand why I was not able to obtain a copy of my loan estimate?
The entire team was professional, informative, engaged, and helpful throughout the entire process. Due to them all, the anxiety level of my family and I was very minimal! We are extremely thankful to and appreciative of the team's support and efforts!
This was by far a very horrible experience. Documents after documents were asked for even though we had sent in the first place. We had at least 3 different closing dates and was always told we have the last of the documents needed. Numerous requests came afterwards when we thought we were finally finished. I have e-mails where rep said this is the last of it and came back a week or two later asking for more because they "overlooked" the file. Then our file went into "full review" which took a month longer. Then our credit checks expired and had to redo that entire process over again.
I can honestly say, even though my computer and email was my direct communication with everyone within Veterans United Home Loans, I felt as if I had met each one of them. Everyone was very personable.
