I didn't expect to have a team, let alone a team of dedicated and professional people there with me every step of the way! My dreams of home ownership is now a reality and I would not have been able to make this happen without them!!
Overall very satisfied with the process
I think veterans United should train its people better and hire people that care as much about helping others, as much as they do clocking out on a Friday.
Response from Veterans United
Thank you for this information Richard. A member of our Client Advocate Team has left you a message for additional details. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. We are committed to finding out what may have caused you to feel this way and discuss ways that we might improve.
Outstanding team all around. They are courteous, caring, diligent and will make homebuying not only stress free, but a beautiful experience!
Every one was awesome and did an awesome job, thank you so much
Veterans United we're very quick to respond and explain all questions during the process. They were excellent in responding and working with our Realtor to get us to closing. We appreciate ask their hardwork.
Exceptional work was done by all! Thank you so much!
Only stressful thing was the amount of people in the communication process, I do however understand it's necessity in most cases but at times with trying to disseminate information amongst the team itself seemed degraded to a level that got concerning at times. Overall It was a steep learning curve in buying my first house, but the team provided a satisfying results and I liked that most of all. Thank you to everyone involved for helping me into my home, I've wanted this for a very long time and you helped me achieve it.
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Everyone was kind and very helpful during the whole process in helping us find our family dream home
A couple of months ago we tried applying for a mortgage through a local mortgage company, and unfortunately it wasn’t the experience we were hoping for. We tried again 7 months later and it was amazing from start to finish. Beginning with Steven who helped use get ready for the pre-qualification process, to our Loan Officer Alea, down to Jeffery and Nicole who communicated everything that was needed throughout the process and heard us out for our timeline and needs. We closed on our home in about 26 days! We really do appreciate everyone in this team up in San Antonio with Veterans United.
The folks at Veterans United made buying a home easy!!Forever GratefulThe Kelly family
Brandon and his team were wonderful to work with. They were there for every question or concern i had and made this process super easy on my end. Highly recommend!
We loved everyone and every step in the home buying process. Everyone was always helpful and happy to help!
